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988 Jobs in Delaware (NOW HIRING)

Senior EDI Testing Analyst

Dover, DE · On-site

$46K - $112K/yr

Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $46,988.00 - $112,200.00 This pay range represents the base hourly rate or base annual full-time ...

Encounters Technical Analyst

Dover, DE · On-site

$46K - $122K/yr

Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $46,988.00 - $122,400.00 This pay range represents the base hourly rate or base annual full-time ...

New

988 information

See Delaware salary details

$18.8K

$57.6K

$132.4K

How much do 988 jobs pay per year?

As of Sep 14, 2026, the average yearly pay for 988 in Delaware is $57,558.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,627.00 and $61,046.00 per year, depending on experience, location, and employer.

What is a 988 crisis counselor?

988 crisis counselors are trained professionals who provide immediate support to individuals experiencing mental health, substance use, or suicidal crises. When someone calls, texts, or chats the 988 Suicide & Crisis Lifeline, these counselors listen with compassion, provide emotional support, and connect people to resources or emergency services as needed. Their goal is to help individuals navigate difficult moments, de-escalate crises, and ensure safety for all involved. 988 counselors work in crisis centers across the United States and receive specialized training to handle sensitive situations effectively.

What are the key skills and qualifications needed to thrive as a 988 crisis counselor, and why are they important?

To thrive as a 988 Crisis Counselor, you need strong active listening skills, crisis intervention training, and a background in mental health or social work, often supported by relevant certifications. Familiarity with crisis call center software, risk assessment tools, and reporting systems is typically required. Compassion, emotional resilience, and effective communication are crucial soft skills for supporting individuals in distress. These skills and qualities are vital to ensure safe, timely, and empathetic support for people experiencing mental health crises.

What can I expect when working as a 988 crisis counselor in terms of collaboration with other mental health professionals?

As a 988 crisis counselor, you'll regularly collaborate with a multidisciplinary team, including supervisors, licensed clinicians, and community resource providers. You'll often consult with colleagues to ensure callers receive appropriate support and, when necessary, coordinate with local emergency services or mental health agencies for higher-level interventions. Team meetings and debriefings are common, fostering a supportive work environment and ensuring best practices are followed in crisis situations.

What is the difference between 988 vs Emergency Dispatcher?

Feature988Emergency Dispatcher
CredentialsNone specific; mental health crisis training often preferredHigh school diploma; emergency communication training
Work EnvironmentCall centers, crisis centers, mental health facilitiesEmergency call centers, police, fire departments
Industry UsageNational mental health crisis hotlinePublic safety and emergency response
Common Search/ComparisonYesYes

While 988 is a national mental health crisis hotline, Emergency Dispatchers handle emergency calls for police, fire, and medical services. 988 operators focus on mental health crises, often with specialized training, whereas Emergency Dispatchers coordinate emergency responses across various services. Both roles are vital in emergency response systems but serve different functions within the public safety network.

What are popular job titles related to 988 jobs in Delaware?

For 988 jobs in Delaware, the most frequently searched job titles are:

What cities in Delaware are hiring for 988 jobs?

Cities in Delaware with the most 988 job openings:

Infographic showing various 988 job openings in Delaware as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $57,558 per year, or $27.7 per hour.

Senior EDI Testing Analyst

Dover, DE • On-site

CVS Pharmacy
Retail • 10K+ employees

$46K - $112K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
  • Support the onboarding and implementation of EDI partners by coordinating system setup, configuration, testing, and production readiness activities.
  • Partner with internal and external stakeholders to gather business requirements, document implementation needs, and support solutions that meet operational and client expectations.
  • Develop and execute test cases to validate system functionality, confirm requirements are met, and ensure accurate end-to-end processing across test and production environments.
  • Review and interpret technical specifications, healthcare EDI formats, and related documentation to ensure accuracy, compliance, and alignment with business needs.
  • Educate and support clients through implementation activities, including production preparation and changes to communication protocols, file formats, or software.
Required Qualifications
  • 2+ years of comprehensive knowledge of EDI transactions, including testing standard X12 transactions such as 837P, 837I, 837 Outgoing, 999, TA1, and U277.
  • 2+ years of experience using crosswalks, HIPAA implementation guides, and requirements documents to validate that data has been mapped to the correct database fields.
  • 2+ years of understanding of privacy rules and HIPAA compliance
  • 2+ years of experience working with clients on issue resolution and problem-solving discussions.
  • 2+ years of experience in a client-facing environment partnering directly with clients on EDI-related issue resolution, testing activities, root-cause analysis, and problem-solving discussions.
  • Ability to present ideas in business-friendly and user-friendly language
  • Highly motivated and self-directed.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize and execute tasks effectively in a high-pressure environment.
  • Ability to work both independently and in a collaborative team environment.
  • Strong verbal and written communication skills.
Preferred Qualifications
  • Background in healthcare preferred.
Education
  • Associate degree required; Bachelor’s degree preferred.
Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/02/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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