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988 Chat Jobs in Delaware (NOW HIRING)

Sharecare

Lead Customer Service Rep

Dover, DE · On-site

Researching, responding, and providing a resolution, within the appropriate timeframe, to member inquiries submitted via phone, chat, email, or fax.?? * Provide support for the customer service team ...

TransCore

Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

Receives incoming phone calls and chat requests regarding DMV services * Communicates business rules, policies and procedures governing DMV services * Administrative functions to include image review ...

TransCore

Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

Receives incoming phone calls and chat requests regarding DMV services * Communicates business rules, policies and procedures governing DMV services * Administrative functions to include image review ...

All Jobs988 Chat Jobs988 Chat Jobs in Delaware

988 Chat information

See Delaware salary details

$8

$22

$48

How much do 988 chat jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for 988 chat in Delaware is $22.05, according to ZipRecruiter salary data. Most workers in this role earn between $12.87 and $26.41 per hour, depending on experience, location, and employer.

What is a 988 chat?

A 988 Chat job involves providing emotional support, crisis intervention, and suicide prevention assistance through online chat services as part of the 988 Suicide & Crisis Lifeline. Chat counselors engage with individuals in distress, assess their needs, and offer resources or referrals to help them navigate their situations. This role requires strong communication skills, empathy, and the ability to remain calm under pressure. Counselors typically receive specialized training to support individuals facing mental health challenges.

What does a typical shift look like for a 988 chat specialist?

As a 988 Chat specialist, your shifts typically involve managing multiple online conversations with individuals experiencing emotional distress or crisis, using structured protocols to provide real-time support and resources. You may collaborate virtually with supervisors and team members for escalations, debriefings, or case reviews, and keep detailed, accurate records after each chat. While most work is performed remotely or in emergency call centers, the role requires adaptability, focused attention, and periods of high intensity. Regular training and peer meetings are common to support professional development and well-being.

What are the key skills and qualifications needed to thrive in the 988 chat position, and why are they important?

To thrive as a 988 Chat specialist, you need strong crisis intervention skills, active listening abilities, and experience in mental health support, typically backed by relevant training or a background in psychology, social work, or counseling. Familiarity with secure chat platforms, crisis management software, and compliance with confidentiality regulations such as HIPAA is essential. Exceptional emotional intelligence, resilience, and clear written communication set candidates apart. These competencies ensure effective, compassionate support for individuals in crisis and contribute to positive outcomes during high-stress situations.

What are the most commonly searched types of 988 Chat jobs in Delaware?

The most popular types of 988 Chat jobs in Delaware are:

What are popular job titles related to 988 Chat jobs in Delaware?

For 988 Chat jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching 988 Chat jobs in Delaware look for?

The top searched job categories for 988 Chat jobs in Delaware are:

988 Chat jobs near you
Infographic showing various 988 Chat job openings in Delaware as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 40% In-person, 20% Hybrid, and 40% Remote job distribution, with an average salary of $45,873 per year, or $22.1 per hour.

Customer Service Operations Associate

Agilent

Wilmington, DE • On-site

$22.89 - $35.76/hr

Full-time

Posted 4 days ago

Agilent Technologies rating

8.3

Company rating: 8.3 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

48th of 543 rated manufacturers

Job description

Job Description
We are looking for a motivated and team focused Service Order Management Customer Service Operations Associate who will be a part of a fast paced, diverse, work environment where you take ownership of your work while collaborating closely with your team of internal and external partners! In this job you will support customers based in the United States, Puerto Rico and Canada while collaborating with a global internal team. This is a complex position that requires excellent math, communication, research, and organization skills.
As a member of the Service Order Management Team, you take responsibility for providing an exceptional customer service experience.
Key responsibilities include:
  • Take ownership to resolve issues throughout the service request to billing cycle.
  • Process service and sales orders.
  • Interact with customers and business partners via phone calls, chat, and emails.
  • Perform data integrity requests from systemizations, object creating, internal/demo requests and warranty.
  • Work with Relocation & Education sales teams, from quoting, booking and invoicing to project handling.
  • Research Billing and Invoice Inquiries as well as disputes.
  • Grow and maintain customer relationships.
  • Interact with customers and coworkers via email, phone, and chat.
  • Adopt/apply 'Continuous Improvement' mindset by identifying improvement opportunities and driving implementation.
  • Cross training to learn and perform Service Contract activities as business needs dictate.

Qualifications
  • Customer service experience and a strong interest in working directly with customers.
  • Proficient in Microsoft suite to include Outlook, Excel, Word, PowerPoint (Access skills are a plus).
  • SAP/CRM experience preferred.
  • Positive attitude to delight customers, above and beyond the call of duty.
  • Able to clearly articulate messages to a variety of audiences.
  • Able to establish and maintain strong relationships.
  • Time management in fast paced environment.
  • Organizational skills to maximize productivity.
  • Adapts to customer situation & different personalities.
  • Work is accurate and with eye for detail.
  • Seek to improve the job and provides solution-oriented feedback.
  • Demonstrates business judgment by knowing when to work independently and when to collaborate.
  • Ability to address complex issues that are in the best interest of the customer and the company.
  • Positively handle stress that is typical in a customer service environment.
  • Bilingual a plus.

This is an hourly hybrid onsite position that requires flexibility in work schedule, occasional overtime and the ability to work late the last working day of each month. The preferred working hours are 11:30-8pm.
#LI-PK1
Additional Details
This job has a full time weekly schedule. Applications for this job will be accepted until at least August 24, 2026 or until the job is no longer posted.
The full-time equivalent pay range for this position is $22.89 - $35.76/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations
Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.
Travel Required:
No
Shift:
Day
Duration:
No End Date
Job Function:
Customer Service

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