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911 Jobs in Texas (NOW HIRING)

City Ambulance Service

911 Paramedic

Port Arthur, TX · On-site

$24 - $29/hr

About the Job: ***911 and IFT Calls*** Schedule is a 48 ON/96 OFF rotation. No Cap on Overtime. City Ambulance Service is rapidly expanding our operation, we have multiple station locations in ...

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$14

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How much do 911 jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for 911 in Texas is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $27.31 per hour, depending on experience, location, and employer.

What is a 911 operator?

911 operators, also known as emergency dispatchers, are professionals who answer emergency calls and coordinate responses for police, fire, and medical services. They are trained to quickly gather critical information from callers, assess the situation, and dispatch the appropriate help. 911 operators play a vital role in public safety by remaining calm under pressure, providing instructions to callers, and ensuring emergency responders arrive as quickly as possible.

What skills and qualifications are needed to thrive as a 911 dispatcher?

To thrive as a 911 Dispatcher, you need strong multitasking abilities, quick decision-making, and a high school diploma or equivalent, with additional specialized training often required. Familiarity with computer-aided dispatch (CAD) systems, radio communications equipment, and emergency response protocols is essential. Outstanding communication skills, emotional resilience, and the ability to remain calm under pressure make a dispatcher stand out. These skills ensure accurate, timely emergency response and the safety of both callers and first responders in high-stress situations.

What are common challenges faced by 911 dispatchers, and how can new hires prepare for them?

911 dispatchers often face high-pressure situations where quick thinking and clear communication are critical. Common challenges include handling multiple emergency calls at once, managing distressing or emotional callers, and coordinating effectively with police, fire, and medical units. New hires can prepare by developing strong multitasking skills, practicing active listening, and familiarizing themselves with local protocols. Supportive training and mentorship are typically provided, but resilience and adaptability are key to thriving in this role.

What is the difference between 911 vs Emergency Dispatcher?

Aspect911 OperatorEmergency Dispatcher
CertificationsBasic dispatch training, CPR certificationSimilar certifications, often includes emergency medical training
Work EnvironmentEmergency call centers, public safety agenciesDispatch centers, emergency response agencies
Job RoleAnswering emergency calls, dispatching servicesCoordinating response teams, managing dispatch logistics
Industry UsagePublic safety, law enforcement, fire departmentsEmergency services, ambulance, fire, police

While both roles involve coordinating emergency responses, a 911 operator primarily answers emergency calls and dispatches services, whereas an emergency dispatcher manages the logistics of response teams. The roles often overlap, but the dispatcher may have broader responsibilities in coordinating multiple agencies.

How do you get a job as a 911 operator?

To become a 911 operator, candidates typically need a high school diploma or equivalent, pass a background check, and complete specialized training provided by the hiring agency. Strong communication skills, the ability to remain calm under pressure, and proficiency with computer-aided dispatch systems are essential for the role.

What are the most commonly searched types of 911 jobs in Texas?

The most popular types of 911 jobs in Texas are:

What cities in Texas are hiring for 911 jobs?

Cities in Texas with the most 911 job openings:

911 jobs near you
Infographic showing various 911 job openings in Texas as of July 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $49,434 per year, or $23.8 per hour.

Next Generation 911 SME for CSEC Network Project

Management Applications, Inc.

Killeen, TX • On-site

Full-time

Re-posted 21 days ago

Job description

Next Generation 911 SME for CSEC Network Project
Management Applications, Inc., a leading provider of Managed IT Services and Network Management, Design and Implementation is seeking a high-level Next Generation 911 Network/Communications Subject Matter Expert.
CSEC is implementing a State-level Digital 9-1-1 Network Project, also referred to as the State-level Emergency Services Internet Protocol network (ESInet, ESInet Project, or Project). The ESInet Project is a multi-year and multi-phase project that implements digital 9-1-1 calling to replace the current Enhanced 9-1-1 (E9- 1-1) system(s) with a Next Generation 9-1-1 (NG9-1-1) system for the Commission's state 9-1-1 program. The intended beneficiaries of the NG9- 1-1 system are the Texas Regional Planning Commissions and Emergency Communication Districts (collectively, the 9-1-1 Entities) that obtain services from and utilize the Commission's NG9-1-1 system.
Job Responsibilities:
1. Implement a public safety grade State-level ESInet and National Emergency Number Association (NENA) i3-compliant NG 9-1-1 system, to replace the current Enhanced 9-1-1 (E9-1-1) system(s);
2. Interconnect all Public Safety Answering Points (PSAPs) in the Commission's 9-1-1 Program at PSAPs' demarcation point to the State-level ESInet;
3. Migrate PSAP 9-1-1 traffic from the E9-1-1 system(s) to the State- level ESInet; and
4. Transition the management and operations of the NG9-1-1 system to a Multi-Sourcing Integrator.
Available Positions:
911 Network/Communications SME
Required Certifications:
PMP, CCNA, CCNP, ITIL
Required Education:
4-year degree preferred. MAI will consider 2-year degrees with exceptional experience.
Job Application Instructions:
To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all IT certifications and Education within your resume.

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