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911 Dispatch Jobs in Boca Raton, FL (NOW HIRING)

Mr. Rooter

Dispatcher

Deerfield Beach, FL · On-site

As a dispatch professional, you'll be doing something that matters! At Mr. Rooter Plumbing, you don't need prior dispatching experience or a college degree to join our team. (But if you have some ...

SA Recycling

Dispatcher

Davie, FL · On-site

Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate using radios or telephones. * Relay work orders, messages, and information to or from work crews and ...

Mickeys Plumbing, inc

Dispatcher

West Palm Beach, FL · On-site

$18 - $20/hr

Health benefits and 401K after probationary period Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls ...

Mickeys Plumbing, inc

Dispatcher

West Palm Beach, FL · On-site

$18 - $20/hr

Health benefits and 401K after probationary period Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls ...

Mickeys Plumbing, inc

Dispatcher

West Palm Beach, FL · On-site

$18 - $20/hr

Health benefits and 401K after probationary period Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls ...

SA Recycling

Dispatcher

Davie, FL · On-site

Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate using radios or telephones. * Relay work orders, messages, and information to or from work crews and ...

Core Security Systems LLC

Dispatcher

Sunrise, FL

$15 - $16.50/hr

Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper ...

Core Security Systems LLC

Dispatcher

Fort Lauderdale, FL · On-site

$15 - $16.50/hr

Paid time off Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure ...

Snyder Company

Dispatcher

Coral Springs, FL

$18 - $22/hr

Dispatch experience highly preferred * Ability to pass a background check * High school diploma (or GED) * Demonstrate passion for excellence with respect to treating and caring for customers

Core Security Systems LLC

Dispatcher

Sunrise, FL

$15 - $16.50/hr

Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper ...

Snyder Company

Dispatcher

Coral Springs, FL · On-site

$18 - $22/hr

Dispatch experience highly preferred * Ability to pass a background check * High school diploma (or GED) * Demonstrate passion for excellence with respect to treating and caring for customers

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Showing results 21-40

All Jobs911 Dispatch Jobs911 Dispatch Jobs in Boca Raton, FL

911 Dispatch information

See Boca Raton, FL salary details

$14

$24

$38

How much do 911 dispatch jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for 911 dispatch in Boca Raton, FL is $24.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.84 per hour, depending on experience, location, and employer.

What is a 911 dispatcher?

911 dispatchers, also known as emergency dispatchers or public safety telecommunicators, are professionals who answer emergency and non-emergency calls for assistance. They gather critical information from callers, determine the appropriate response, and dispatch police, fire, or medical services as needed. Dispatchers remain in communication with callers to provide instructions and updates until help arrives. Their role is crucial in ensuring that emergency responders are directed quickly and accurately to those in need.

What are the key skills and qualifications needed to thrive as a 911 dispatcher?

To excel as a 911 Dispatcher, you need strong decision-making, multitasking, and communication skills, typically supported by a high school diploma, background check, and specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication technology, and emergency response protocols is crucial. Emotional resilience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are vital for ensuring efficient emergency response, clear information relay, and public safety during high-stress situations.

What are some common challenges faced by 911 dispatchers and how are they addressed on the job?

911 dispatchers often encounter high-pressure situations, such as handling multiple emergency calls simultaneously or managing emotionally charged conversations. These challenges are addressed through comprehensive training, ongoing support from supervisors, and access to mental health resources. Team collaboration is crucial, as dispatchers regularly coordinate with law enforcement, fire, and medical responders to ensure effective communication and rapid response. Many organizations also offer debriefing sessions and peer support programs to help manage stress and maintain resilience.

What is the difference between 911 Dispatch vs Emergency Dispatcher?

Aspect911 DispatchEmergency Dispatcher
Required CredentialsHigh school diploma, dispatcher certification, CPR/First AidHigh school diploma, dispatcher certification, CPR/First Aid
Work EnvironmentEmergency call centers, police, fire, EMS agenciesEmergency call centers, police, fire, EMS agencies
Employer & IndustryPublic safety agencies, governmentPublic safety agencies, government
Common Search Intent911 Dispatch vs Emergency Dispatcher911 Dispatch vs Emergency Dispatcher

Both 911 Dispatch and Emergency Dispatcher roles involve handling emergency calls, coordinating response teams, and require similar certifications. The terms are often used interchangeably, but '911 Dispatch' specifically refers to emergency call centers handling 911 calls, while 'Emergency Dispatcher' can include dispatching for various emergency services. Both positions are vital in public safety and share similar work environments and qualifications.

How long does it take to become a 911 dispatcher?

Becoming a 911 dispatcher typically requires completing a training program that lasts from a few weeks to several months, depending on the department's requirements. Candidates often need to pass background checks, obtain certifications such as CPR and emergency medical dispatch, and develop skills in communication and multitasking during on-the-job training. The overall process can take from 3 to 6 months before fully qualifying for the role.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a written exam, background check, and training program, with some agencies preferring candidates with prior emergency services experience or certifications. The hiring process can be competitive due to the importance of the role and the need for strong communication and multitasking skills.

What cities near Boca Raton, FL are hiring for 911 Dispatch jobs?

Cities near Boca Raton, FL with the most 911 Dispatch job openings:

911 Dispatch jobs near you
Infographic showing various 911 Dispatch job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $50,353 per year, or $24.2 per hour.

Plumbing Dispatcher

John the Plumber Inc

Pompano Beach, FL • On-site

$19/hr

Full-time

Medical, Retirement, PTO

Posted 26 days ago

Job description

Plumbing Dispatcher

John the Plumber Inc. is looking for a friendly, dependable, and organized Dispatcher to join our growing team!

We are a family-owned plumbing company that has proudly served Broward and Palm Beach Counties since 1979. Our dispatchers play an important role in keeping the day running smoothly by helping customers, supporting our plumbers, and making sure every call is handled with care.

This is a full-time, weekday position, and previous dispatching or plumbing experience is not required. We are willing to train the right person who has a positive attitude, strong communication skills, and a desire to learn.

What You’ll Do

  • Schedule and dispatch plumbing service calls
  • Communicate with customers regarding appointments and arrival times
  • Coordinate daily schedules with plumbers and management
  • Monitor technicians throughout the day and adjust schedules as needed
  • Enter accurate customer and job information into our system
  • Follow up on open calls, estimates, collections and scheduling needs
  • Help ensure customers receive prompt, professional service
  • Work closely with our customer service and management teams

What We’re Looking For

  • Friendly and professional communication skills
  • Strong organization and attention to detail
  • Ability to remain calm and think clearly in a busy environment
  • Comfortable working with computers and learning new software
  • Dependable, punctual, and able to work well as part of a team
  • Willingness to learn about plumbing services and terminology
  • Previous customer service, call center, scheduling, or dispatching experience is helpful but not required

Position Details

  • Schedule: Full-time, Monday through Friday, 8am-5pm 
  • Location: Pompano Beach
  • Pay: Starting at $19
  • Benefits: Health Insurance, 401k Match, Supplemental Insurance, Paid Holidays and PTO Days 

Why Join John the Plumber?

At John the Plumber, we believe in taking care of our customers and supporting the people who make that possible. You will join a welcoming team, receive hands-on training, and have the opportunity to grow as you learn the plumbing service industry.

Ready to join our team?

Please submit your resume and a brief introduction explaining why you would be a great fit for our dispatcher position.

John the Plumber Inc. is an equal opportunity employer.