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911 Director Jobs in Reston, VA (NOW HIRING)

Goodwin House

Resident Advocate Float CNA

Falls Church, VA

$16.25 - $20.75/hr

If a resident transfers via 911 late in the shift, the Resident Advocate / Care Partner may be ... Knowledge of Person Directed Care preferred. * Must be able to communicate in English, both ...

Goodwin Living

Resident Advocate Float CNA

Falls Church, VA · On-site

$16.25 - $20.75/hr

If a resident transfers via 911 late in the shift, the Resident Advocate / Care Partner may be ... Knowledge of Person Directed Care preferred. * Must be able to communicate in English, both ...

Syra Health

Pharmacist

Washington, DC · On-site

SH 911 Pharmacist, Washington, DC Position Overview: This position is located within the Department of Health Care Finance (DHCF), Office of the Medical Director (OMD). The mission of DHCF is to ...

CARFAX

Vice President - CARFAX for Police

Centreville, VA · On-site

$225K - $250K/yr

Area Requirement Tenure 10+ years in data partnerships and leadership roles Public Safety Data Direct experience with Public Safety datasets (911/CAD, Law Enforcement Records) preferred P&L Direct P ...

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911 Director information

See Reston, VA salary details

$59.8K

$124.4K

$197.1K

How much do 911 director jobs pay per year?

As of Aug 1, 2026, the average yearly pay for 911 director in Reston, VA is $124,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,300.00 and $146,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 911 Director, and why are they important?

To thrive as a 911 Director, you need strong leadership, crisis management abilities, and experience in emergency services, often supported by a bachelor's degree in public safety, emergency management, or a related field. Familiarity with Computer-Aided Dispatch (CAD) systems, public safety radio networks, and certifications such as APCO or NENA are typically required. Excellent communication, decision-making, and organizational skills help in managing staff, coordinating with agencies, and maintaining high performance under stress. These skills are vital to ensure efficient emergency response operations and public safety in critical situations.

What is the difference between 911 Director vs 911 Dispatcher?

Aspect911 Director911 Dispatcher
Primary RoleOversees emergency communication operations, manages staff, develops policiesResponds to emergency calls, provides assistance, dispatches first responders
Required CredentialsTypically requires management experience, certifications in emergency management or public safetyHigh school diploma or equivalent, emergency telecommunicator certification
Work EnvironmentOffice setting, emergency communication centersEmergency call centers, dispatch rooms
Industry UsagePublic safety agencies, emergency management agenciesPublic safety agencies, police, fire, EMS dispatch centers

The main difference is that the 911 Director manages and oversees the entire emergency communication operation, while the 911 Dispatcher handles incoming calls and dispatches responders. The Director focuses on administration and policy, whereas the Dispatcher is on the front lines providing immediate assistance.

What are some common challenges faced by a 911 Director, and how can they effectively address them?

A 911 Director often encounters challenges such as ensuring adequate staffing levels, maintaining up-to-date technology, and managing high-stress situations among team members. To address these, successful directors focus on ongoing training, foster a supportive work environment, and collaborate closely with local agencies to streamline communication. Proactive leadership and continuous process improvement are essential for maintaining efficient emergency response operations and supporting staff well-being.

What are 911 Directors?

911 Directors are professionals responsible for overseeing emergency communications centers, ensuring that 911 calls are answered promptly and dispatched efficiently to the appropriate emergency services. They manage staff, coordinate training, implement policies, and ensure compliance with local, state, and federal regulations. Their leadership is crucial for maintaining effective communication during emergencies and for integrating new technologies into the emergency response system.
What job categories do people searching 911 Director jobs in Reston, VA look for? The top searched job categories for 911 Director jobs in Reston, VA are:
What cities near Reston, VA are hiring for 911 Director jobs? Cities near Reston, VA with the most 911 Director job openings:
911 Director jobs near you
Infographic showing various 911 Director job openings in Reston, VA as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Temporary. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $124,422 per year, or $59.8 per hour.

Restoration Technician

911 Restoration By Germain Brothers

Lanham, MD • On-site

$16 - $20/hr

Full-time

Re-posted 25 days ago

Job description

Job description
911 Restoration is a family-owned and operated disaster restoration company that takes pride in delivering top-notch restoration services to both commercial and residential clients. With our diverse and dedicated team, we ensure high-quality disaster recovery solutions to our valued customers.
Why 911 Restoration? We’re glad you asked!

  • We offer the -best in the business- career development opportunities
  • We have a robust onboarding plan to set you up for success
  • You can become an expert in restoration, complete your IICRC training on us!

The Role:

As a Mitigation Technician, you will play a crucial role in restoring properties affected by fire, water, and other emergencies. Your responsibilities will include handling the mitigation and restoration process, making a significant impact on the lives of our clients during challenging times.
Responsibilities:

Emergency Response:
  • Respond promptly to emergency calls.
  • Evaluate the severity of damage and determine the necessary resources and equipment.
Damage Assessment:
  • Conduct thorough assessments of damaged properties, noting structural and content impact.
  • Document damage through photos, diagrams, and written descriptions.
Mitigation Services:
  • Perform water extraction, drying, and dehumidification services following industry standards.
  • Execute fire damage mitigation, including soot and smoke removal.
  • Apply anti-microbial treatments.
Customer Communication:
  • Communicate effectively with customers, explaining the mitigation and restoration process.
  • Address customer concerns and inquiries promptly and professionally.
Documentation and Reporting:
  • Maintain accurate records of all restoration projects, including time logs, expense reports, and customer communication.
  • Report project progress to Emergency Services Project Manager.
Equipment Maintenance:
  • Ensure proper maintenance and handling of restoration equipment and tools.
  • Report any equipment malfunction or need for repairs to the supervisor.
Safety Compliance:
  • Adhere to all company and OSHA safety guidelines to ensure a safe working environment.
  • Participate in safety training sessions and stay updated on industry safety standards.
Qualifications:

  • High School Diploma or equivalent.
  • 1-2 years of experience in the restoration industry preferred.
  • IICRC certification in water, fire, and mold restoration is a plus.
  • Ability to lift 50 lbs. and perform physically demanding tasks.
  • Strong verbal and written communication skills.
  • Basic knowledge of construction and repair techniques.
  • Clean driving record and valid driver’s license.
  • Willingness to work on-call for emergency services.
Working Conditions:

  • This role requires both indoor and outdoor work, often in varied weather conditions.
  • Must be available to work on-call and respond to emergencies as needed.
  • Exposure to conditions such as dust, fumes, and noise is common.
RestoreCore is an Equal Opportunity employer dedicated to providing fair employment opportunities to all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. Our commitment is to create an inclusive and respectful work environment for everyone.

Please Note: We kindly request that third-party agencies refrain from reaching out regarding this position. We are focused on building direct connections with prospective candidates and prefer to handle the recruitment process in-house. Thank you for your cooperation.