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911 Communication Director Jobs (NOW HIRING)

911 Dispatcher

Winter Garden, FL · On-site

$21.94/hr

The Communications Unit works 24 hours, 365 days a year including holidays. Applicants must be ... Exceptions to the minimum qualifications must be reviewed by the Human Resources Director and ...

Telecommunicator (911)

Greenville, NC · On-site

$49K - $78K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Emergency Management Division: 911 Communications Opening Date: 07/30/2026 Closing Date: 8/21/2026 ... directed to higher priority calls to provide best outcomes for all emergencies. The 9-1-1 ...

Telecommunicator (911)

Greenville, NC · On-site

$49K - $78K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Emergency Management Division: 911 Communications Opening Date: 07/30/2026 Closing Date: 8/21/2026 ... directed to higher priority calls to provide best outcomes for all emergencies. The 9-1-1 ...

Telecommunicator (911)

Greenville, NC · On-site

$49K - $78K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Emergency Management Division: 911 Communications Opening Date: 07/30/2026 Closing Date: 8/21/2026 ... directed to higher priority calls to provide best outcomes for all emergencies. The 9-1-1 ...

911 Dispatcher - Full-time

Mount Vernon, OH · On-site

$23.81/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... communication-related functions providing dispatch and other communication support services ... Under direct supervision of a Dispatch Supervisor, operates two-way radio to receive and transmit ...

Communications Specialist I

NV · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Communication Director, responsible for emergency and non-emergency telephone and radio ... The incumbent must perform specialized duties to include processing and evaluating 911 calls and ...

911 Training Manager

Easton, PA · On-site

$63K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Communications Officials/National Emergency Number Association (APCO/NENA) American National ... Assists the Deputy Director of 911 Operations with general budgetary matters, and the daily ...

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Showing results 41-60

911 Communication Director information

See salary details

$84.5K

$146K

$241K

How much do 911 communication director jobs pay per year?

As of Aug 19, 2026, the average yearly pay for 911 communication director in the United States is $146,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $204,500.00 per year, depending on experience, location, and employer.

What is a 911 communication director?

A 911 Communication Director oversees the operations of an emergency dispatch center, ensuring efficient and effective emergency response coordination. They manage staff, develop policies, implement training programs, and work with law enforcement, fire, and medical services to improve emergency communication. The director also ensures compliance with regulations, manages budgets, and integrates new technology to enhance response times and accuracy. Their leadership is critical in maintaining public safety through seamless emergency communication operations.

What are the key skills and qualifications needed to thrive as a 911 communication director?

To thrive as a 911 Communication Director, you need expertise in emergency management, staff leadership, crisis communication protocols, and typically a background in public safety or emergency dispatch, often with a relevant bachelor's degree. Familiarity with Computer-Aided Dispatch (CAD) systems, radio communications hardware, and certifications like APCO or NENA are frequently required. Outstanding organizational, decision-making, and interpersonal skills help excel in directing teams and resolving high-stress situations. These skills and qualifications are vital for ensuring rapid, coordinated emergency response and maintaining the effectiveness and morale of the communications center.

What are the typical career advancement opportunities for a 911 communication director?

As a 911 Communication Director, you can advance to higher administrative and executive roles within public safety organizations, such as Emergency Services Manager or Director of Public Safety Communications. Many directors also expand into regional or state-level positions, overseeing multiple dispatch centers or contributing to policy development. Participating in ongoing professional development, earning advanced certifications, and actively engaging with professional associations can further support career growth. Your experience as a director positions you well for broader leadership roles and consulting opportunities in emergency management.

What does a 911 Communication Director do?

A 911 Communication Director oversees emergency communication operations, manages dispatch staff, and ensures effective response coordination. They develop policies, handle public relations, and often require certifications in emergency management or dispatching, working in a high-pressure environment to ensure public safety.
More about 911 Communication Director jobs

What cities are hiring for 911 Communication Director jobs?

Cities with the most 911 Communication Director job openings:

What states have the most 911 Communication Director jobs?

States with the most job openings for 911 Communication Director jobs include:

Infographic showing various 911 Communication Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $146,019 per year, or $70.2 per hour.

$179K - $278K/yr

Full-time

Re-posted 23 days ago


Job description

My Account
Job Openings >> Executive Director
Executive Director
Summary
Title: Executive Director ID: 1257 Organization: Jeffcom 911 Location: Golden, CO First Review : 07/31/2026
More about this job >
Description

EXECUTIVE DIRECTOR
Jeffcom 911 - Golden, Colorado

First Review: July 31, 2026
Salary Range: $179,410-$278,088 annually DOQ
View the Position Profile
Job Description
Benefits
Candidate Supplemental Questions
#    #    #


Jeffcom 911 is seeking an Executive Director for Colorado's second-largest emergency communications center, serving approximately 600,000 residents across Jefferson and Clear Creek Counties. Located immediately west of Denver, this expansive region of the Colorado Front Range offers metropolitan access along with historic communities, mountain scenery, and abundant outdoor recreation.   
JEFFCOM 911

Jefferson County Communications Center Authority, also known as Jeffcom, is a regional public safety communications center established in 2018 and governed by an eight-member Board of Directors. Jeffcom provides emergency dispatch services for 29 police, fire, and emergency medical agencies and operates from a new 24,000-square-foot facility in Golden with a budget of $27 million. The center is staffed with 136 communication specialists and 18 supervisors and handled 592,392 total calls in 2025, including 233,494 emergency and 207,955 non-emergency calls. 
THE EXECUTIVE DIRECTOR 

Reporting to the Board of Directors, the Executive Director serves as the chief executive officer of Jeffcom 911 and is accountable to the Board of Directors for the overall leadership, strategic direction, operational performance, financial stewardship, and organizational success of the Authority. The Executive Director works collaboratively with member and user agencies to ensure exceptional emergency communications services, stakeholder engagement, and long-term organizational sustainability. The Executive Director oversees the development and administration of policies, procedures, technology systems, and organizational resources necessary to effectively serve the community and support public safety responders. 
WHY APPLY

The next Executive Director of Jeffcom 911 will have the opportunity to lead one of Colorado's largest and most innovative regional emergency communications centers. Serving 29 partner agencies ranging from urban centers to rural mountain communities, Jeffcom is recognized nationally for its technology, operational capabilities, and regional impact. The organization is financially stable, operates from a modern facility, and is supported by talented, mission-driven professionals. With a supportive Board, strong technology foundation, and momentum for positive cultural change, the next Executive Director will be well positioned to help shape and strengthen the future of emergency communications across the region. 


For questions on this position, please contact:
Gordie Olson
GMP Consultants
golson@gmphr.com
720) 518-7420
 
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