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401K Remote Jobs in Iowa (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

IA · On-site +1

$15.50 - $21.25/hr

... 401k with matching contributions, and a tuition reimbursement program. What can you expect from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Olsson

Geotechnical Engineer - Remote

Des Moines, IA · On-site +1

As a Remote Geotechnical Engineer, you will perform geotechnical engineering design, project ... Receive a competitive 401(k) match * Be empowered to build your career with tailored development ...

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401K Remote information

What is a 401k remote job?

A 401K remote job refers to a position where employees can work from home or another location outside of a traditional office and are offered access to a 401K retirement savings plan as part of their benefits. The 'remote' aspect means the work can be performed virtually, while the '401K' indicates that the employer provides a retirement savings plan, often with contribution matching. This combination is attractive to those seeking both flexibility in their work environment and long-term financial planning benefits.

What are the typical daily responsibilities of a remote 401(k) plan administrator, and how do they collaborate with other team members?

As a remote 401(k) plan administrator, your daily tasks often include processing employee enrollments, handling contribution changes, maintaining compliance records, and responding to participant inquiries via email or phone. You will regularly collaborate with payroll teams, HR departments, and external vendors to ensure data accuracy and timely plan operations. Virtual meetings and secure document sharing tools are commonly used to facilitate teamwork and keep everyone aligned on deadlines and regulatory requirements.

What are the key skills and qualifications needed to thrive as a 401(k) specialist in a remote setting, and why are they important?

To thrive as a 401(k) Specialist working remotely, you need strong knowledge of retirement plan administration, ERISA regulations, and financial services, often supported by a bachelor’s degree in finance or a related field. Familiarity with recordkeeping platforms, compliance management systems, and certifications like QKA (Qualified 401(k) Administrator) are typically required. Excellent communication, self-motivation, and attention to detail are vital soft skills for supporting clients and managing tasks independently. These skills ensure accurate plan administration, regulatory compliance, and effective client service in a virtual work environment.

What are popular job titles related to 401K Remote jobs in Iowa?

For 401K Remote jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching 401K Remote jobs in Iowa look for?

The top searched job categories for 401K Remote jobs in Iowa are:

What cities in Iowa are hiring for 401K Remote jobs?

Cities in Iowa with the most 401K Remote job openings:

401K Remote jobs near you
Infographic showing various 401K Remote job openings in Iowa as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution.

Tier 1 Technical Support Representative (REMOTE IOWA)

Aureon

Cedar Rapids, IA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Aureon rating

3.4

Company rating: 3.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

226th of 226 rated it services

Job description

Job Responsibilities:
  • Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
  • E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
  • Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
  • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
  • Focus on quality and customer satisfaction
  • Clear and thorough documentation of customer interactions required
  • Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
  • Willing to fiercely advocate on behalf of and represent the Voice of the Customer
  • Research and prepare detailed escalations to second level support
  • Review, manage and follow up on open issues as needed
  • Project work that includes long and short-term initiatives

What can Aureon offer you?
  • Opportunities for professional growth, development, and advancement within the organization
  • 100% remote working employment model
  • Shift differential pay applied to evening and weekend shifts
  • Comprehensive training on hardware and software applications for qualified applicants
  • Knowledge and experience relating to basic computer applications
  • Competitive compensation and full benefits package for full-time employees
  • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO

Required Education:
  • High school or equivalent

Required Skills:
  • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
  • Excellent written and oral communication skills, including strong listening skills
  • Intermediate to advanced computer skills with emphasis on Internet knowledge
  • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
  • Experience working in a customer Support Center
  • Experience working with Mobile Communications
  • Experience working with Transportation
  • Accounting or accounts receivable experience is a huge plus
  • Must exhibit dependability, adaptability and flexibility
  • Ability to diagnose and troubleshoot issues
  • Basic math skills
  • Creative thinking and reasoning ability

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
  • Primarily indoor work primarily in office environment
  • Frequent utilization of manual dexterity and visualizing of computer screen
  • No unusual physical requirements

Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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