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3Pl Operations Manager Jobs in New York (NOW HIRING)

Flexport

3PL Customer Success Manager

New York, NY

The Opportunity The 3PL Operations Customer Success Manager acts as the crucial operational bridge between Flexport's e-commerce and retail clients and our warehouse fulfillment teams. You ensure SLA ...

International Warehouse Group

Be Seen First

Operations Manager

Melville, NY · On-site

$75K - $100K/yr

International Warehouse Group is a rapidly growing 3PL warehousing and trucking company with ... We are looking for an experienced and dedicated warehouse operations manager for our NY operation.

Flexport

3PL Customer Success Manager

Manhattan, NY · On-site

The Opportunity The 3PL Operations Customer Success Manager acts as the crucial operational bridge between Flexport's e-commerce and retail clients and our warehouse fulfillment teams. You ensure SLA ...

Adina Eden

Be Seen First

Wholesale Operations Manager

Brooklyn, NY · On-site

$65K - $85K/yr

Wholesale Operations Manager Adina Eden is a fast-growing jewelry and accessories brand sold at TJ ... Production follow-up to protect ship dates and ex-factory windows * 3PL management -- inbound ...

New

Outerspace

Client Operations Manager

Carlstadt, NJ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Outerspace

Client Operations Manager

Carlstadt, NJ

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Outerspace

Client Operations Manager

Carlstadt, NJ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Jobtailor

Senior Operations Manager

Manhattan, NY · On-site

$140 - $200/hr

Set performance standards and engage in regular business reviews with the Ops team and 3PL partners ... Management of US fulfilment KPIs across the P&L and balance sheet * Support negotiations with ...

DHD Consulting

Operations Coordinator

Secaucus, NJ

This role is responsible for processing B2B and B2C orders, coordinating with warehouses and 3PL ... Order Management & Inventory  Enter, track, and update orders in ERP/WMS systems.  Monitor ...

Cesna Group

Operations Coordinator (AWI)

Secaucus, NJ · On-site

$50K - $100K/yr

This role is responsible for processing B2B and B2C orders, coordinating with warehouses and 3PL ... Order Management & Inventory * - Enter, track, and update orders in ERP/WMS systems. * - Monitor ...

Cole Haan

Digital Operations Coordinator

Manhattan, NY · On-site

$70K - $80K/yr

This role will also manage the vendor contract, funding approval requests and invoice management ... 3PL operations * Identify and work collaboratively on optimization strategies stemming from ...

Cole Haan

Digital Operations Coordinator

Manhattan, NY

$70K - $80K/yr

This role will also manage the vendor contract, funding approval requests and invoice management ... 3PL operations * Identify and work collaboratively on optimization strategies stemming from ...

Cole Haan

Digital Operations Coordinator

Manhattan, NY · On-site

$70K - $80K/yr

This role will also manage the vendor contract, funding approval requests and invoice management ... 3PL operations * Identify and work collaboratively on optimization strategies stemming from ...

UVeye

Logistics Manager

Teaneck, NJ · On-site

$110K - $120K/yr

As a Logistics Manager at UVeye, you will play a pivotal role in overseeing and optimizing our ... 3PL operations across the U.S. and Israel. Requirements * Bachelor's degree in Supply Chain ...

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3Pl Operations Manager information

See New York salary details

$33.9K

$69.4K

$129.6K

How much do 3pl operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for 3pl operations manager in New York is $69,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $84,800.00 per year, depending on experience, location, and employer.

What does a 3PL operations manager do?

A 3PL (Third-Party Logistics) Operations Manager oversees the logistics and supply chain activities managed by third-party providers. Their responsibilities include managing warehouse operations, coordinating transportation, ensuring timely delivery, optimizing inventory, and maintaining high service levels for clients. They also monitor performance metrics, implement process improvements, and ensure compliance with safety and regulatory standards. Effective communication and problem-solving skills are essential for collaborating with clients, vendors, and internal teams.

What are the key skills and qualifications needed to thrive as a 3PL operations manager?

To thrive as a 3PL Operations Manager, you need expertise in supply chain management, logistics coordination, and warehouse operations, usually supported by a degree in logistics or business and relevant industry experience. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and certifications like APICS or Six Sigma are highly beneficial. Strong leadership, problem-solving, and effective communication skills help drive team performance and client satisfaction. These abilities are vital for ensuring efficient logistics operations, cost control, and high service levels in a dynamic third-party logistics environment.

What are some typical challenges a 3PL operations manager faces when coordinating logistics across multiple clients?

A 3PL Operations Manager often manages logistics for several clients with varying needs, which can present challenges such as balancing competing priorities, managing fluctuating inventory levels, and ensuring on-time delivery despite supply chain disruptions. Additionally, maintaining clear communication between warehouse staff, transportation partners, and clients is crucial to prevent errors and delays. The ability to quickly adapt and implement process improvements is essential to meet client expectations and optimize operational efficiency.

What are popular job titles related to 3Pl Operations Manager jobs in New York?

For 3Pl Operations Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching 3Pl Operations Manager jobs in New York look for?

The top searched job categories for 3Pl Operations Manager jobs in New York are:

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Infographic showing various 3Pl Operations Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,423 per year, or $33.4 per hour.

3PL Customer Success Manager

Flexport

New York, NY

Full-time

Re-posted 12 days ago

Flexport rating

4.4

Company rating: 4.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The Opportunity

The 3PL Operations Customer Success Manager acts as the crucial operational bridge between Flexport's e-commerce and retail clients and our warehouse fulfillment teams. You ensure SLA compliance, manage onboarding, and drive client retention by translating complex supply chain metrics into actionable business value. It's a client-facing, cross-functional role, and you'll be a key voice in how Flexport delivers on its commitments to fulfillment clients.

You will:

  • Client Success & Operational Liaison: Be the client's day-to-day point of contact, connecting them with warehouse, inventory, and tech teams to resolve fulfillment issues.
  • Partner Oversight & SLA Accountability: Serve as Flexport's primary POC for assigned 3PL/4PL partners, inspecting sites and holding them accountable for SLAs on receiving, shipping, inventory accuracy, and packing quality. Coach teams of 30 to 100 at partner facilities and drive corrective action when needed.
  • Forecasting & Capacity Planning: Share SNOP forecasts with partners and confirm labor and capacity plans align to demand.
  • Billing & Invoice Management: Review and approve 3PL/4PL invoices and resolve discrepancies with partner teams.
  • Process & Systems Compliance: Ensure partners follow Flexport SOPs and use our WMS correctly; troubleshoot system issues on the ground and reinforce best practices through hands-on support and training.
  • Client Onboarding: Guide new merchants through WMS and OMS integration for a smooth transition into Flexport's fulfillment network.
  • Performance Reporting: Deliver client-facing reports on inventory turns, shipping volume, and logistics efficiency to guide business reviews.
  • Escalation Management: Own high-pressure escalations involving inventory loss, delayed shipments, or compliance fines, resolving quickly and communicating transparently with clients.
  • Retention & Growth: Build long-term client trust through consistent operational reliability.
  • Build the Function: Document how Flexport works with 4PL partners, including processes, escalation paths, and performance standards.

You Should Have:

  • 3+ years of hands-on experience in a warehouse, fulfillment, or 3PL/4PL operations environment, with working knowledge of floor-level workflows.
  • 2+ years managing or coaching a team in a fulfillment, warehouse, or 3PL setting.
  • Experience in account management or client-facing operations, translating operational performance into business outcomes.
  • Proven ability to hold external partners accountable to SLAs without direct authority over their staff.
  • Comprehensive, practical knowledge of WMS operations: capable of identifying root causes, training staff, and resolving system complications rather than merely managing daily operations.
  • Strong reporting and data analysis skills: experience building and interpreting KPI dashboards (Excel or BI tools) and turning data into clear recommendations.
  • Polished client-facing communication skills: experience leading business reviews and presenting performance data to external stakeholders, including navigating difficult conversations.
  • Experience building structure and process in fast-paced, evolving environments.

Nice-to-Haves:

  • Experience managing merchant onboarding or system integrations
  • Familiarity with client business reviews (QBRs) or account growth conversations
  • International logistics or supply chain experience

Before You Apply:

  • Availability: Client fulfillment issues can arise outside standard business hours; you'll need to be reachable and able to manage your own time to match.
  • Travel: You will visit partner and client sites regularly, including some travel outside your home region. A valid passport is required.
The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.
The US base salary range for this position (this does not include bonus, equity and benefits):
$64,800—$89,100 USD
Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

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