1

311 Operator Jobs in Virginia (NOW HIRING)

UGE Operator

La Crosse, VA

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Summary The UGE Operator is responsible for operating the machines required to install the underground conduit, cables, transformers, pull boxes, transformer pads, and switchgear colors for ...

UGE Operator

La Crosse, VA · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Summary The UGE Operator is responsible for operating the machines required to install the underground conduit, cables, transformers, pull boxes, transformer pads, and switchgear colors for ...

Equipment Operator

Fredericksburg, VA · On-site

$42K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Equipment Operator CITY OF FREDERICKSBURG, VIRGINIA Full-Time | Benefits | Paid Training Build your skills. Serve your community! Career Growth and Pay Equipment Operator I $42,919 - $47,210 (hiring ...

Equipment Operator

Branchville, VA · On-site

$18 - $24.50/hr

We are looking for a skilled and motivated Heavy Equipment Operator to join our team in Branchville, VA. This position will be responsible for operating heavy equipment and participating in all ...

Equipment Operator

New Castle, VA

$18.25 - $24.75/hr

Overview We are looking for a skilled and motivated Heavy Equipment Operator to join our team in New Castle, VA. This position will be responsible for operating heavy equipment and participating in ...

Manufacturing Operator

Petersburg, VA · On-site

$17.25 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Plasma Robot Operator, Plasma Burn Table Operator, and Laser Cutting Machine Operator. In each of these positions, you will be responsible for the safe, efficient, and precise operation of industry ...

Forklift Operator

Waynesboro, VA · On-site

$16.25 - $19.25/hr

Forklift Operator Pay & Benefits: * Full Time Hours * Competitive Pay * Full Plan of Benefits Forklift Operator Responsibilities: * Operating forklift in a warehouse setting * When not driving a ...

Machine Operator Location: Sandston, VA Pay Rate: $16.00 per hour Schedule: 12-Hour Shifts * Day Shift: 7:00 AM - 7:00 PM * Night Shift: 7:00 PM - 7:00 AM Join Our Manufacturing Team! Are you an ...

Support Operator

Waynesboro, VA · On-site

$16.75 - $22.25/hr

... maintain Operator Certification Train others as needed Additional duties as assigned Qualifications: High School Diploma or equivalent required. Internal support certification At least 2 years ...

Forklift Operator

Waynesboro, VA · On-site

$16.25 - $19.25/hr

Forklift Operator Pay & Benefits: * Full Time Hours * Competitive Pay * Full Plan of Benefits Forklift Operator Responsibilities: * Operating forklift in a warehouse setting * When not driving a ...

Equipment Operator

New Castle, VA · On-site

$18.25 - $24.75/hr

We are looking for a skilled and motivated Heavy Equipment Operator to join our team in New Castle, VA. This position will be responsible for operating heavy equipment and participating in all ...

Machine Operator Location: Sandston, VA Pay Rate: $16.00 per hour Schedule: 12-Hour Shifts * Day Shift: 7:00 AM - 7:00 PM * Night Shift: 7:00 PM - 7:00 AM Join Our Manufacturing Team! Are you an ...

Machine Operator

Mckenney, VA · On-site

$14 - $18/hr

Machine Operator Schedule & Pay * Pay Rate: $14.00 - $18.00 per hour (based on experience) * Schedule: Monday - Friday * Hours: 8:00 AM - 4:30 PM Position Overview We are seeking a dependable and ...

Equipment Operator

New Castle, VA

$18.25 - $24.75/hr

Overview We are looking for a skilled and motivated Heavy Equipment Operator to join our team in New Castle, VA. This position will be responsible for operating heavy equipment and participating in ...

Equipment Operator

Branchville, VA

$18 - $24.50/hr

Overview We are looking for a skilled and motivated Heavy Equipment Operator to join our team in Branchville, VA. This position will be responsible for operating heavy equipment and participating in ...

Forklift Operator

Franklin, VA · On-site

$16.50 - $19.25/hr

The Raw Forklift Operator of Hampton Farms is involved in the manufacture of food products intended for the consumer. The operation and operator provide a critical step in Hampton Farms food quality ...

Equipment Operator

New Castle, VA · On-site

$18.25 - $24.75/hr

Overview We are looking for a skilled and motivated Heavy Equipment Operator to join our team in New Castle, VA. This position will be responsible for operating heavy equipment and participating in ...

Equipment Operator

Branchville, VA · On-site

$18 - $24.50/hr

Overview We are looking for a skilled and motivated Heavy Equipment Operator to join our team in Branchville, VA. This position will be responsible for operating heavy equipment and participating in ...

Forklift Operator

Suffolk, VA

$17/hr

  • Medical

  • Dental

  • Vision

NOW HIRING: FORKLIFT OPERATORS IN SUFFOLK, VA! Ready to shift your career into high gear? If you're looking for a hands-on role with steady hours, a great team, and room to grow, this is the ...

Forklift Operator

Virginia Beach, VA · On-site

$16.25 - $19/hr

Forklift Operator We are seeking a motivated and reliable Forklift Operator to join our team at Primero Staffing. As a Forklift Operator, you will play a key role in operating a forklift to move ...

Showing results 41-60

311 Operator information

See Virginia salary details

$10

$19

$29

How much do 311 operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for 311 operator in Virginia is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.92 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a 311 operator?

To excel as a 311 Operator, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, municipal information databases, and CRM systems is often required. Excellent communication, patience, and problem-solving abilities help operators manage diverse public inquiries efficiently. These competencies are vital for delivering accurate information, providing quality assistance to the public, and maintaining smooth city service operations.

What does a 311 operator do?

A 311 Operator typically spends their day answering incoming calls or digital requests from residents seeking information about city services, reporting non-emergency issues, or requesting assistance. Operators document service requests, provide clear instructions, and may coordinate with various municipal departments to ensure issues are addressed promptly. Teamwork is common, as operators often collaborate with supervisors and field personnel to resolve complex cases. While the role is fast-paced and at times challenging, it offers the satisfaction of directly helping community members and keeping city operations running smoothly.

What is a 311 operator?

A 311 Operator handles non-emergency calls from the public, providing information and assistance on city services, programs, and concerns. They answer questions, process service requests, and direct callers to the appropriate departments. Operators must have strong communication skills, knowledge of local government services, and the ability to handle high call volumes efficiently.

Is 311 a remote job?

A 311 Operator typically works in a call center environment, handling calls and providing information to the public. Most positions require on-site work, though some agencies may offer limited remote options depending on the organization and role requirements.

Is working for a 311 operator a good job?

A 311 operator is responsible for handling public inquiries and service requests, often working in a call center environment with standard office hours. The job typically requires good communication skills, patience, and the ability to use computer systems and databases. It can offer stable employment and benefits, but job satisfaction depends on individual preferences and work environment.

What are the most commonly searched types of 311 Operator jobs in Virginia?

The most popular types of 311 Operator jobs in Virginia are:

Infographic showing various 311 Operator job openings in Virginia as of August 2026, with employment types broken down into 44% Full Time, 53% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,380 per year, or $19.9 per hour.

$16.75 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago


MasTec rating

7.4

Company rating: 7.4 out of 10

Based on 154 frontline employees who took The Breakroom Quiz

35th of 80 rated construction


Job description

Overview

Company Summary

MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer, and civil infrastructure projects. Backed by the strength of decades of experience, unrivaled industry skills, and a deep commitment to core values, MUS delivers safe, innovative, and environmentally responsible services that provide extraordinary value to clients.

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We’re always looking for talented and dedicated people to join us and love where they work.

MasTec Utility Services is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. MUS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization.

Job Summary

The UGE Operator is responsible for operating the machines required to install the underground conduit, cables, transformers, pull boxes, transformer pads, and switchgear colors for customers. This position supports the Line team and works with personnel within the department.


Responsibilities
  • Operate jobsite equipment safely, such mobile cranes, bulldozers, angle dozers, front end loaders, backhoes, excavators, track hoe, trenchers, digger-derricks, or other construction equipment.
  • Perform service, safety checks, and minor repairs on machines, check oil and fluids.
  • Inspect work area to ensure it has been staked/located prior to digging.
  • Work with maintenance crew or assist as laborer when not operating equipment.
  • Dig around all live utilities, both underground and overhead.
  • Train, guide, or oversee work of lower graded operators and laborers when needed
  • Comply with proper safety standards/procedures and work practices according to MasTec or the customer, whichever standard is higher.
  • Load trucks in a safe and accident-free manner.
  • Work to improve operations, decrease turnaround times, streamline work processes, and work cooperatively to provide quality seamless customer service with quality timeliness.
  • Perform other duties as required and/or assigned.

Qualifications

Minimum

  • High school diploma, or equivalent.
  • 1 year of relevant experience.
  • Valid driver's license.

Preferred

  • 2 or more years of experience.
  • OSHA 10 Certification.
  • CDL Class A driver's license.

Physical Demands and Work Environment 

This job operates in a field environment. This role routinely requires extended periods of bending, squatting, climbing, kneeling, pushing, pulling, lifting, lifting in awkward positions, standing, and twisting. Also, working in inclement weather conditions, such as extreme heat, extreme cold, rain, ice, snow, and wind.  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is physically active, with lifting required. Must be able to bend and lift and carry up to 50 pounds. Clarity of vision at 20 feet or more or 20 inches or less, with the ability to judge distance and space relationships. Precise hand-eye coordination. Ability to identify and distinguish colors. 

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities.  

Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). 

Equal Employment Opportunity: 

The Company’s policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.  

Qualifications:

Minimum

  • High school diploma, or equivalent.
  • 1 year of relevant experience.
  • Valid driver's license.

Preferred

  • 2 or more years of experience.
  • OSHA 10 Certification.
  • CDL Class A driver's license.

Physical Demands and Work Environment 

This job operates in a field environment. This role routinely requires extended periods of bending, squatting, climbing, kneeling, pushing, pulling, lifting, lifting in awkward positions, standing, and twisting. Also, working in inclement weather conditions, such as extreme heat, extreme cold, rain, ice, snow, and wind.  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is physically active, with lifting required. Must be able to bend and lift and carry up to 50 pounds. Clarity of vision at 20 feet or more or 20 inches or less, with the ability to judge distance and space relationships. Precise hand-eye coordination. Ability to identify and distinguish colors. 

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities.  

Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). 

Equal Employment Opportunity: 

The Company’s policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.  

Education:UNAVAILABLEEmployment Type: FULL_TIME

What MasTec employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom