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311 Operator Jobs in Kentucky (NOW HIRING)

Operator

Louisville, KY · On-site

$16.75 - $22/hr

Perform necessary Operator Checklists. * Perform data collection of quality measurements as directed. Correct any deviations from quality standards in order to produce product within specifications.

Operator

Louisville, KY · On-site

$16.75 - $22/hr

Perform necessary Operator Checklists. * Perform data collection of quality measurements as directed. Correct any deviations from quality standards in order to produce product within specifications.

Operator

Louisville, KY

$16.75 - $22/hr

Perform necessary Operator Checklists. * Perform data collection of quality measurements as directed. Correct any deviations from quality standards in order to produce product within specifications.

Operator

Richmond, KY · On-site

$16.25 - $21.25/hr

About the Role As a Production Operator at Maverick Pipe, Richmond, KY , you will play a key role in ensuring the efficient production of piping and strut products, while maintaining a safe and clean ...

Operator

Richmond, KY

$16.25 - $21.25/hr

About the Role As a Production Operator at Maverick Pipe, Richmond, KY , you will play a key role in ensuring the efficient production of piping and strut products, while maintaining a safe and clean ...

Operator

Richmond, KY

$16.25 - $21.25/hr

About the Role As a Production Operator at Maverick Pipe, Richmond, KY , you will play a key role in ensuring the efficient production of piping and strut products, while maintaining a safe and clean ...

Operator

Richmond, KY · On-site

$16.25 - $21.25/hr

About the Role As a Production Operator at Maverick Pipe, Richmond, KY , you will play a key role in ensuring the efficient production of piping and strut products, while maintaining a safe and clean ...

Operator (B)

Latonia, KY · On-site

$23.26/hr

Operator (B) Location: Ft. Wright, KY (On-site) What is IP Corporation? IP Corporation is a privately held, family-owned chemical manufacturing organization with more than 70 years of stability ...

Operator

Versailles, KY · On-site

$15 - $20/hr

At Sika, the Operator will operate production equipment in a safe manner to produce parts to specification. Key Responsibilites: * Ensure equipment is setup/ functioning properly and notify ...

Operator (B)

Latonia, KY · On-site

$23.26/hr

Operator (B) Location: Ft. Wright, KY (On-site) What is IP Corporation? IP Corporation is a privately held, family-owned chemical manufacturing organization with more than 70 years of stability ...

Operator

Versailles, KY

$15 - $20/hr

At Sika, the Operator will operate production equipment in a safe manner to produce parts to specification. Key Responsibilites: * Ensure equipment is setup/ functioning properly and notify ...

Operator - Underground

Walton, KY · On-site

$16.25 - $21.25/hr

Operator Our Core Values: Guided by Safety. Focused on Communities. Powered by Care. Classification: Non-Exempt Essential Functions: Reasonable accommodations may be made to enable individuals with ...

Backfill Operator

Louisville, KY

$16.75 - $22/hr

GARNEY A Backfill Operator position is available at Garney. To be considered for this position you must have previous construction experience. As a Backfill Operator , you will operate machinery to ...

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311 Operator information

See Kentucky salary details

$9

$17

$25

How much do 311 operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for 311 operator in Kentucky is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.23 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a 311 operator?

To excel as a 311 Operator, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, municipal information databases, and CRM systems is often required. Excellent communication, patience, and problem-solving abilities help operators manage diverse public inquiries efficiently. These competencies are vital for delivering accurate information, providing quality assistance to the public, and maintaining smooth city service operations.

What does a 311 operator do?

A 311 Operator typically spends their day answering incoming calls or digital requests from residents seeking information about city services, reporting non-emergency issues, or requesting assistance. Operators document service requests, provide clear instructions, and may coordinate with various municipal departments to ensure issues are addressed promptly. Teamwork is common, as operators often collaborate with supervisors and field personnel to resolve complex cases. While the role is fast-paced and at times challenging, it offers the satisfaction of directly helping community members and keeping city operations running smoothly.

What is a 311 operator?

A 311 Operator handles non-emergency calls from the public, providing information and assistance on city services, programs, and concerns. They answer questions, process service requests, and direct callers to the appropriate departments. Operators must have strong communication skills, knowledge of local government services, and the ability to handle high call volumes efficiently.

Is 311 a remote job?

A 311 Operator typically works in a call center environment, handling calls and providing information to the public. Most positions require on-site work, though some agencies may offer limited remote options depending on the organization and role requirements.

Is working for a 311 operator a good job?

A 311 operator is responsible for handling public inquiries and service requests, often working in a call center environment with standard office hours. The job typically requires good communication skills, patience, and the ability to use computer systems and databases. It can offer stable employment and benefits, but job satisfaction depends on individual preferences and work environment.

What are the most commonly searched types of 311 Operator jobs in Kentucky?

The most popular types of 311 Operator jobs in Kentucky are:

What cities in Kentucky are hiring for 311 Operator jobs?

Cities in Kentucky with the most 311 Operator job openings:

Infographic showing various 311 Operator job openings in Kentucky as of August 2026, with employment types broken down into 47% Full Time, 49% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,251 per year, or $17.4 per hour.

$16.75 - $22/hr

Full-time

Re-posted 21 days ago


Ring Container Technologies rating

8.1

Company rating: 8.1 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

24th of 119 rated packaging manufacturers


Job description

Job Purpose

To operate production machinery safely and efficiently; maintain appropriate documentation and communicate ideas and problems to appropriate staff; perform scheduled preventative maintenance and other repairs to production equipment; participate in production equipment changeovers; responsible for producing best quality product.

Safety

  • Follow all employer safety and health regulations as required by company policies, procedures and practices.
  • Ensure the safe and efficient operation of all downstream equipment to meet or exceed company established safety culture.
  • Follow Lock out/Block Out/ Tag out policy.
  • Wear proper Personal Protective Equipment (PPE) where required.
  • Proactive in addressing unsafe conditions and confronting unsafe behaviors in the facility.
  • Address all unsafe acts or conditions immediately and report to Shift Production Supervisor.
  • Participate and/or conduct safety training as scheduled.

Daily Operations

  • Skilled understanding and experience operating machinery
  • Exemplifies Leadership while on and off the production floor
  • Trains new and existing employees on various operations procedures
  • Thorough understandings of entire operations processes from start to finish
  • Monitor and explain deviation from expected Overall Equipment Effectiveness (OEE)
  • Complete any machine and task specific training as documented on Operator Development Plan. Perform necessary Operator Checklists.
  • Perform data collection of quality measurements as directed. Correct any deviations from quality standards in order to produce product within specifications.
  • Monitor and respond accordingly to any deviations within SPC charting.
  • Strong communications skills to communicate problems, progress reports and continuous improvement ideas to management staff, maintenance and production personnel.
  • Perform maintenance tasks as outlined by Maintenance Manager and in response to machine malfunctions. Troubleshoot machine and process issues.
  • Responsible for personal development by establishing SMART goals, requesting regular meetings with their managers, volunteering for plant improvement teams, requesting additional training, requesting involvement beyond their immediate job responsibilities, seeking higher education opportunities including continuing education classes and meeting or exceeding their self-development and performance goals. Provide suggestions for training topics.
  • Maintain accurate production reporting documentation.
  • Responsible for active participation on plant teams and activities including safety, quality, sustainability, community involvement, OEE, maintenance, employee wellness, brainstorming and continuous improvement which are required to create and maintain a World Class environment.
  • Operate Powered Industrial Truck, Boom Lift and Scissor Lift per OSHA regulations rules and guidelines.

Quality/GMP/Food Safety

  • Responsible for producing and/or packing the best quality product at all times which meet or exceed company expectations and customer quality expectations.
  • Label and/or tag all production, and maintain raw and packaging material traceability by recording lot codes as required.
  • Isolate and track all non-conforming products and materials.
  • Perform quality and downstream testing and measurements, and record results in the specified system or form as directed.
  • Communicate out of specification conditions, food safety and food defense issues to the appropriate personnel.
  • Follow all Good Manufacturing Practices (GMP), personnel practices, HACCP, and prerequisite food safety programs.
  • Ensure work is performed in a manner which prevents foreign material contamination.
  • Maintain a clean, organized work area through effective housekeeping, sanitization, and waste management practices by following the master cleaning and sanitization schedule to ensure the food safety of materials, products and processes are not impacted.
  • Proactively resolve housekeeping and sanitization opportunities.

Preventive Maintenance

  • Perform scheduled production equipment changeovers as outlined by the plant production schedule. Perform changeovers with limited impact to OEE.
  • Perform scheduled Preventative Maintenance tasks as outlined by the plant PM program. Manage preventative maintenance tasks in Computerized Maintenance Management Software, as directed, including generating work orders.
  • Proactive in addressing machine inefficiencies during preventative maintenance.
  • Ensure equipment is clean and in 'showroom condition' after preventative maintenance is performed on production equipment.
  • Continually evaluate equipment for improvement areas. Tag components or parts that need repair, replacement or improvement.
  • Ensure production equipment is in safe and efficient operation after each changeover.
  • Record parts removed from inventory on appropriate documentation and Computerized Maintenance Management Software to maintain sufficient parts inventory.
  • Notify Maintenance Manager when parts inventory becomes low or reaches a reorder point.

Experience, Educational and Technical Qualifications

  • Our Operator should possess a sense of urgency, accountability, business ethics, professionalism, self-motivation and the desire and focus to improve the business.
  • Our Operator may be required to act as Person In Charge in the absence of a member of management.
  • Our Operator must possess a High School diploma or GED equivalent and successfully complete the entrance examinations and interviews.

Abilities Required

  • Must be able to come to work promptly and regularly.
  • Must be able to take direction and work well with others.
  • Must be able to work under the stress of deadlines.
  • Must be able to concentrate and perform accurately.
  • Must be able to react to change productively and to handle other tasks as assigned.

Physical Activity Required:

  • Climbing: Ascending or descending ladders, stairs and equipment, using feet and legs and/or hands and arms. Needs good body agility.
  • Stooping: Bending body downward and forward by bending spine at waist. This requires the full use of the lower extremities and back muscles.
  • Crouching: Bending body downward and forward by bending legs and spine.
  • Reaching: Extending hand(s) and arm(s) in any direction.
  • Standing: Standing for sustained periods of time.
  • Walking: Moving over long distances to accomplish tasks.
  • Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
  • Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
  • Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position.
  • Grasping: Applying pressure to an object with the fingers and palm.
  • Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin.
  • Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm.
  • Talking: Expressing or exchanging ideas by means of the spoken word. This includes activities where detailed or important spoken instruction must be conveyed to other workers accurately, loudly, or quickly.
  • Hearing: Perceiving the nature of sounds with no less than 40 dB at 500 Hz, 100 Hz, and 2000 Hz with or without correction. Able to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machine parts.
  • Repetitive Motion: Substantial movements of the arms, hand and/or fingers.
  • Vision: Must be able to prepare and analyze data and figures. Eye sight capable of seeing small defects at distances close to the eyes.
  • Exertion: Medium Work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Environmental Working Conditions:

  • The worker is subject to both inside and outside environmental conditions.
  • The worker may be subject to extreme heat. Temperatures above 100 for periods of more than one hour.
  • The worker is subject to noise.
  • The worker is subject to vibrations. Exposure to oscillating movements of the extremities or whole body.
  • The worker is subject to being exposed to moving mechanical parts, electrical current, chemicals, etc.
  • The worker may be subject to atmospheric conditions, i.e. fumes, odors, dusts, mists, gases or poor ventilation.
  • The worker is subject to oils. Air and/or skin exposure to oils and other cutting fluids.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.#LI-BH1Ring Container Technologies is an equal opportunity employer. It is the policy of Ring to apply recruiting, hiring, training, promotion, compensation and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information.

Pay Range Minimum:

21.15

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