ZipRecruiter

Log In

1

311 Dispatcher Jobs in Springfield, IL (NOW HIRING)

All Jobs311 Dispatcher Jobs311 Dispatcher Jobs in Springfield, IL

311 Dispatcher information

See Springfield, IL salary details

$11

$21

$33

How much do 311 dispatcher jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for 311 dispatcher in Springfield, IL is $21.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.61 per hour, depending on experience, location, and employer.

What is the difference between 311 Dispatcher vs Call Center Operator?

Aspect311 DispatcherCall Center Operator
Required CredentialsHigh school diploma; training in dispatch protocolsHigh school diploma; customer service training
Work EnvironmentPublic service agencies, emergency/non-emergency callsCustomer service centers, various industries
Employer & IndustryMunicipal government, public safetyPrivate companies, healthcare, retail, etc.
Common Search/ComparisonYesYes

The main difference between a 311 Dispatcher and a Call Center Operator is that 311 Dispatchers primarily handle non-emergency municipal calls related to public services, while Call Center Operators work across various industries providing customer support. Both roles require strong communication skills and high school diplomas, but 311 Dispatchers focus on public service dispatching, whereas Call Center Operators serve diverse customer needs in different sectors.

What are popular job titles related to 311 Dispatcher jobs in Springfield, IL? For 311 Dispatcher jobs in Springfield, IL, the most frequently searched job titles are:
What cities near Springfield, IL are hiring for 311 Dispatcher jobs? Cities near Springfield, IL with the most 311 Dispatcher job openings:
311 Dispatcher jobs near you
Infographic showing various 311 Dispatcher job openings in Springfield, IL as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $45,415 per year, or $21.8 per hour.

Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly PotentialPearl CityDavenpo...

American Logistics Authority

Springfield, IL • Remote

$1.8K - $4.5K/wk

Full-time

Re-posted 24 days ago

Job description

Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential

Employment Type: 1099 / Independent Contractor
Location: Remote (U.S. Based Only)

This is a performance-based dispatch role working with owner-operators under their own authority. Earnings are commission-based, and income depends on efficiency, negotiation skill, and carrier volume.

What You'll Do

  • Book loads through broker networks and load boards

  • Negotiate competitive rates

  • Coordinate pickups, deliveries, tracking, and paperwork

  • Communicate professionally with both drivers and brokers

  • Manage your workflow independently

Requirements

  • Must currently reside in the U.S.

  • Laptop or desktop computer

  • High-speed internet connection

  • Professional phone / headset

  • Organized, dependable, and self-motivated

Experience in dispatching, brokerage, customer service, or similar communication-based roles is beneficial but not required.

What's Provided

  • Training resources and support systems

  • Workflow templates and operational guidance

  • Options for sourcing owner-operators to dispatch

  • Structured performance incentive program based on results (not a guaranteed or upfront bonus)

Who This is For

People who:

  • Prefer commission-based income with high earning potential

  • Can stay organized without supervision

  • Want to control their schedule and growth

How to Express Interest

Submit your application or response through the platform where this listing is posted.
A brief screening will follow to confirm fit and onboarding readiness.

Employment Type: FULL_TIME

Apply