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311 Customers Service Jobs (NOW HIRING)

City of New York

Customer Service Representative

Manhattan, NY · On-site

$17.50 - $23.75/hr

For more information about DCWP and its work, call 311 or visit DCWP at NYC Department of Consumer ... The Customer Service Representative will report to the Assistant Director of Customer Service. The ...

City of New York

Customer Service Representative

Manhattan, NY · On-site

$17.50 - $23.75/hr

For more information about DCWP and its work, call 311 or visit DCWP at NYC Department of Consumer ... The Customer Service Representative will report to the Assistant Director of Customer Service. The ...

City of New York

Customer Service Representative

Manhattan, NY · On-site

$17.50 - $23.75/hr

For more information about DCWP and its work, call 311 or visit DCWP at NYC Department of Consumer ... The Customer Service Representative will report to the Supervisor of the DOHMH DPQA team. The ...

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311 Customers Service information

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$10

$16

$26

How much do 311 customers service jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for 311 customers service in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are popular job titles related to 311 Customers Service jobs?

For 311 Customers Service jobs, the most frequently searched job titles are:

Infographic showing various 311 Customers Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Automotive Customer Service Advisor - 311

Virginia Beach, VA • On-site

Jiffy Lube
Automotive Repair and Maintenance • 1 - 10 employees
Learn more about Jiffy Lubeexternal

Other

Medical, Dental, Vision, Life

Re-posted 4 hours ago

Job description

Jiffy Lube / PVA Premium Velocity is hiring! Come join the team!
We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal candidates can build rapport, explain products confidently, and excel in fast-paced, team-oriented environments. Customer service or sales experience is preferred, while automotive experience is not required. A valid driver's license is strongly preferred but not required.
Job Summary
The Customer Service Advisor supports customers through their entire visit-building trust, guiding service decisions, and performing basic automotive maintenance as a trained Lube Technician.
Job Description
  • Greet customers, review service needs, and escort them from their vehicles
  • Explain promotions and available services
  • Provide unbiased recommendations based on manufacturer guidelines and technician findings
  • Communicate updates throughout the service process
  • Perform preventative maintenance (oil changes, fluid top-offs, inspections, and replacements of basic components)
  • Ensure quality work, review completed services with customers, and encourage return visits
  • Perform other duties as assigned
Requirements
  • Valid U.S. driver's license and authorization to work in the U.S. (no sponsorship)
  • Ability to stand for long periods; lift 50+ lbs.; bend, reach, crawl, and climb stairs
  • Comfortable working in enclosed or semi-outdoor environments
  • Proven face-to-face customer service or sales experience
Qualifications
  • Excellent customer service and communication skills
  • Strong listening and reasoning abilities
  • Confident in overcoming objections
  • Positive and energetic attitude
  • Ability to succeed in a fast-paced, team-oriented environment
  • Commitment to safety procedures
  • Willingness to train and grow
  • Ability to multitask effectively
Benefits
  • Employer/employee-funded medical, vision, and dental plans, prescription coverage, and telemedicine*
  • Employer-funded basic life & AD&D*
  • Bonus structure for JLU training completion
  • Employee discounts on parts and services
  • Optional life, accident, disability, and critical illness plans*
  • FSA and Dependent Care FSA*
  • Employee assistance programs, will preparation, travel assistance
  • Full-time employees

Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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