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The 24/7 Shift Supervisor is responsible for directing clinical operation of designated Advocacy 24/7 shift, which may include one or more of the following functions: human resources, customer service, and information technology.

This role requires internet upload and download speeds of at least 80Mbps.

This is a remote role. 

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Responsible for completing triage calls 50% of the work week, 20 hours per week or approx. 3-5 calls per shift
• Responsible for direct supervision and support of assigned nurses in their day-to-day operations 50% of the work week, 20 hours per week
• Act as a resource for day-to-day questions for assigned nurses and as backup to management when not available or when clinical expert is needed
• Organize and provide shift coverage for day-to-day nurse call ins
• Monitor assigned nurse call volume; make recommendations for action plans to improve management as needed
• Provide feedback for performance evaluations and performance management as requested
• Complete Quality Assurance on 5% of monthly individual nurse calls
• Assist with training of new and existing nurses as assigned
• Recommend process changes to improve workflow efficiencies as identified
• Responsible for human resources matters directly related to assigned nurses supervised
• Additional duties as assigned
• Depending on position/area, may be required to perform the following:
  • May be required to travel overnight and attend meetings
  • May perform Advocacy 24/7 nurse responsibilities
  • May perform daily, weekly, monthly reviews of various reports and/or logs

KNOWLEDGE & SKILLS:

• Ability to skillfully manage multiple, complex projects and competing priorities concurrently while working under pressure to meet deadlines and maintaining strong customer service orientation
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Strong analytical skills
• Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets
• Technical knowledge of the laws, policies, and procedures in defined territory preferred 

EDUCATION & TRAINING:

• Associates degree, national certification or equivalent in nursing
• Bachelors or Masters degree in business, health care, nursing, or other degrees related to a managed care organization is preferred
• Demonstrated past experience in supervision preferred
• National certification including CRC, CIRS, CCRN, CVE, CCM, etc. preferred

PAY RANGE:

CorVel uses a market-based approach to pay and our salary ranges may vary depending on your location.  Pay rates are established taking into account the following factors:  federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions.  Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role.  The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range:  $70,276 - $116,942

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.

ABOUT CORVEL

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries.   CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients.  We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities.  Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). 

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

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