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Plumbing Apprentice Supervisor – Lead the Next Generation at Haven Services with The Waterworks!

At Haven Services, we’re Ohio’s largest conglomerate of Plumbing, HVAC, and Electrical solutions, delivering Better Care, Better Quality, Better Value to communities across Columbus, Dayton, Cleveland, Cincinnati. As part of our family driven team, we’re seeking a passionate Plumbing Apprentice Supervisor to shape the future of our plumbing trade. If you’re a skilled plumber with a knack for mentoring and a drive to continue building a world class apprenticeship program, join us to create a legacy of skilled technicians while enjoying top pay, industry-leading benefits, and a culture that celebrates your impact!

As the Plumbing Apprentice Supervisor, you’ll be the driving force behind our state certified Haven Services Apprenticeship Program, mentoring plumbing apprentices to become licensed, skilled professionals. You’ll combine hands on field leadership with strategic program management to build a robust talent pipeline. Your key responsibilities include:

• Lead and manage Haven Services Apprenticeship Program, ensuring compliance with state and industry standards.
• Develop and refine a cutting-edge training curriculum blending classroom learning, hands on field work, and skill-based certifications.
• Track apprentice progress hours, skills, certifications using digital tools to ensure milestones align with state licensing requirements.
• Partner with HR, Safety, and Operations to maintain program compliance and accurate reporting.
• Enhance program outcomes by incorporating feedback from apprentices, journeymen, and leadership.
• Build relationships with local trade schools, workforce boards, and industry associations to expand recruitment and funding opportunities.

Training & Development

• Provide hands on coaching in the field, teaching apprentices proper techniques for pipe installation, drain systems, and fixture repairs.
• Conduct regular evaluations to assess skill growth, work quality, and readiness for licensing exams.
• Lead internal training sessions and safety workshops, reinforcing best practices and Haven high standards.
• Guide new apprentices through onboarding, ensuring a smooth transition into field teams across Columbus, Cleveland, and Cincinnati.

• Perform site visits to job sites, mentoring apprentices and ensuring adherence to Haven quality and safety protocols.
• Collaborate with Journeymen, Foremen, and Service Managers to provide apprentices with diverse, real-world experiences.
• Address performance or behavioral issues promptly, partnering with HR to foster accountability and growth.
• Champion a culture of professionalism, teamwork, and continuous learning across all levels.

• Ensure apprentices follow OSHA, Ohio plumbing codes, and Haven safety standards on every job.
• Train apprentices on proper tool use, PPE, and jobsite safety trench shoring, confined space protocols.
• Document and report safety incidents swiftly, maintaining a zero-tolerance safety first culture.
• Lead by example, modeling proactive safety practices in the field.

You’re a seasoned plumbing/drain professional with a passion for teaching and a talent for leadership. You bring:

• Journeyman or Master Plumber License (preferred) or equivalent field experience (5+ years in plumbing).
• 1–2 years in a supervisory, mentoring, or training role, ideally with apprentices or new hires.
• Deep knowledge of plumbing and drain systems (copper, PEX, DWV), installation techniques, and Ohio plumbing codes.
• Experience developing or managing training programs or apprenticeships (state-registered program experience a plus).
• Strong communication and organizational skills to lead teams and manage program logistics.
• A valid Ohio driver’s license with a clean driving record (must remain insurable under company vehicle insurance).
• Tech-savvy: Comfort with digital tools like learning management systems or apprentice tracking software.

• Familiarity with development grants or partnerships with technical schools.
• Ability to design engaging labwork and discussions, and manage training schedules.
• Bilingual (English/Spanish) to connect with diverse apprentices (a plus).

• Comfortable working in field environments, including active job sites with exposure to weather, dust, and noise.
• Ability to lift up to 50 lbs., bend, kneel, climb ladders, and stand for extended periods.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and advancement.
• A collaborative, supportive work environment.

 Comprehensive benefits package:

• Medical Insurance choice of HDHP with HRA & HSA or PPO - Company offers 100% coverage of Employee's  HDHP Premium!
• Dental and Vision Insurance
• Company provided Life and Disability Insurance
• 401(k) with Employer Match
• Employee Assistance Program
• Paid Time Off, Paid Holidays

Competitive Salary: Earn $90K–$115K annually (based on experience) 

Employees must be able to pass pre-employment screening including a criminal background check, motor vehicle check and drug screening. Maintaining eligibility to operate company vehicles is a fundamental job requirement. All employees that operate company vehicles must maintain their driving record as insurable under the company's vehicle insurance provider.

Equal Opportunity Employer - AAP/M/F/V/D/SO