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Salary : $50,291.00 Annually
Location : Bay County Sheriff's Office, FL
Job Type: Full-Time Civilian
Employment Hub: Bay County Sheriff's Office
Division: Administration
Opening Date: 08/05/2026
FLSA: Determined by Position
The Bay County Sheriff's Office is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, age, disability, marital status, religion, or any other legally protected characteristic.
General Description
This position performs essential civilian services for a full-service law enforcement agency and is responsible for answering emergency and nonemergency calls, dispatching deputies, processing deputy requests, and providing support to first responders during emergency situations. The ideal candidate must be able to handle high-pressure situations, communicate clearly and effectively, and maintain professionalism at all times. Must be willing to serve the community with professionalism, integrity, and compassion.
The entry level compensation for this position is $50,291 ($49,741 + $550Retention/Longevity Pay).
Illustrative Duties
- Answer 911 emergency and non-emergency calls from the public.
- Dispatch first responders to the appropriate location.
- Ability to accurately and efficiently gather critical information from callers, including the nature of the emergency, location, and any other relevant details and accurately enter the information into the computer for responders.
- Operate radio equipment to communicate with first responders in the field.
- Monitor and maintain accurate records of emergency calls and dispatches.
- Provide emergency medical instructions to callers as needed until first responders arrive.
- Maintain a calm and professional demeanor in stressful and potentially dangerous situations.
- Coordinate with other public safety agencies and departments.
- Assist in handling of routine administrative tasks related to dispatch operations.
- Participate in regular training and certification updates as required by the department.
- Monitor radio transmissions required radio channels, respond to requests made over said frequencies, and maintain appropriate documentation of actions.
- Ability to establish and maintain an effective and professional working relationship with fellow employees.
- Utilize and monitor Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) terminal.
NOTE: These are illustrative duties. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Work Schedule
This position requires Deputies to work the "Panama Schedule," a 24/7 rotating 12-hour shift. The schedule follows a 2-2-3 pattern-two workdays, two days off, three workdays-rotating with the opposite pattern in a 14-day cycle. Shifts rotate between day and night every two months, ensuring consistent coverage and equal opportunities for all shifts assigned to the Communications Section.
Minimum Qualifications
- Minimum 18 years of age or older.
- Graduation from high school or possession of an accredited equivalency diploma.
- Ability to work shifts, including nights, weekends, and holidays.
- Must be able to type 35 words per minute. The typing tests are given at the Career Source Gulf Coast. (625 Highway 231, Panama City, FL 32405) (You must provide a photo ID to take the test.)
- Be of good moral character.
Supplemental Information
Preferred Skills
-Knowledge of local geography, roads, and landmarks
-Ability to read and comprehend maps
Other Necessary Requirements
Qualified applicants will be required to pass a physical abilities test and a written examination to advance in the selection process.
Candidates who receive a conditional offer of employment must then successfully complete a comprehensive background investigation, Computer Voice Stress Analyzer (CVSA), psychological evaluation, and drug screening.
The Bay County Sheriff's Office offers a comprehensive and competitive benefits package designed to support the health, financial security, and professional growth of its members. These benefits reflect the agency's commitment to employee well-being, work-life balance, and long-term career development, ensuring personnel are equipped to serve the community effectively while planning confidently for the future.
Benefits include:

• Retirement through
• $150,000 intentional act death, $50,000 occupational accidental death and $50,000 fresh pursuit/response to emergency accidental death insurance.
• Eleven paid 8-hour holidays per year.
• Twelve paid 8-hour sick leave days per year.
• Twelve paid 8-hour vacation days per year.
• Seventeen paid military days per year.
• Major medical coverage (including family), 70% paid by BCSO. Optional cafeteria plan (Tax deferred insurance deductions). Optional additional insurance coverage.
• Worker's Compensation coverage.
• Employee Assistance Program (EAP): Confidential, no-cost support for employees and eligible dependents, including counseling services; stress management; family and relationship support; legal and financial consultations; mediation services; substance abuse assistance; and resources for managing life changes and personal crises.
• Peer Support Program (CISM): Access to the Bay County Critical Incident Stress Management Team, providing confidential peer support to help employees effectively manage the personal and professional stresses associated with public safety service.
• Employee Health Clinic / Sick Bay: Access to the BCSO Employee Health Clinic (Sick Bay) for employees and eligible dependents covered under the Florida Sheriffs Health Plan. The clinic provides convenient primary care services, including annual physical exams and treatment for common illnesses and minor injuries such as colds, flu, sinus infections, sprains, and minor fractures. Services are typically available Monday through Friday, from 8:30 a.m. to 5:00 p.m.
• Education Assistance / Tuition Reimbursement: Tuition assistance for accredited college coursework, covering up to 12 semester credit hours (or 15 quarter hours) per year, with reimbursement levels of 100%, 90%, or 80% based on eligibility.
• Educational and Advanced Training Incentive Pay: Received up to $120/months ($1,440/annually) for eligible education and training categories below, individually or in combination:
  • Educational Incentive Pay: $30 per month ($360 annually) for an associate degree or $80 per month ($960 annually) for a bachelor's degree through an accredited college.
  • Advanced Training Incentive: up to $240 annually for every 80 hours of approved advanced training completed, up to 480 hours, for a maximum incentive of $120 per month / $1440 annually.
• Wellness Incentive Program
• 24/7 Fitness Access: Free, around-the-clock access to agency gym facilities.
• Annual retention bonus of $500 and longevity bonus up to $500, both reflected in starting pay breakdown.
• Career Opportunities & Advancement: The Bay County Sheriff's Office offers a wide range of career paths designed to match individual interests, skills, and long-term goals. Members may pursue assignments across multiple divisions, including Community Services, Field Services, Criminal and Special Investigations (Vice / Narcotics), Warrants and Court Services, Civil Division, Support Services (Records).
• Covered under Career Protection Act.

The Bay County Sheriff's Office offers a wide range of employee benefits. Click to learn more about our Benefits.
01
Have you ever been convicted of a felony?

• Yes
• No

02
Are you legally authorized to accept work and remain in the United States?

• Yes, I am legally authorized to accept work and remain in the United States.
• No, I am NOT legally authorized to accept work and remain in the United States.

03
Did you obtain your GED or High School Diploma?

• Yes, I have my High School Diploma.
• Yes, I have my GED.
• No, I do not have my GED or High School Diploma.

Required Question