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Compensation Type: Hourly
Compensation: $12.00
Job Summary
Purpose of Position:
FWS students will be welcoming students into the New Student Assessment Center. This includes checking students into their appointment via RegisterBlast, walking students through directions on how to complete a variety of placement tests in several testing platforms, proctoring students within the assessment lab, providing students next steps after placement is complete, making reminder/reschedule phone calls to registered students, and entering any data into our systems. Additionally, this position will be helping provide campus tours within the AWE space and providing expertise on student panels at events.
This position is only open to students with Federal Work Study eligibility.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements.
Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.
1. Provide a welcoming and friendly environment with high quality customer service for students, staff, faculty, and community members. Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
2. Obtains and maintains vendor proctor/administrator certificates and recertifies as required.
3. Administers placement and other assessments for new and current students utilizing professional proctoring procedures to support a secure and appropriate testing environment.
4. Complete all required testing protocols and procedures such as, but not limited to, consistent verification of ID, verification of student electronic records, verification of instructions, and close proctoring of all students using physical observations, video monitoring, and electronic monitoring software.
5. Assists in troubleshooting basic technology problems affecting assessment administration. Resolves technology problems, troubleshoots computer problems, and contacts vendor technical support when needed.
6. Writes necessary incident reports and obtains proper signatures as required.
7. Assist with basic clerical work, data entry, and other academic support projects as directed.
8. Maintains confidentiality of exams, test results, and candidate information in accordance to Higher Education FERPA, NCTA, and other regional and national testing standards, vendors' standards, policies, and guidelines.
9. Provide student leadership in the form of campus tours, student panels, etc.
10. Conduct phone calls for students as reminders for appointments/rescheduling no show.
11. Performs other duties as required.
Knowledge, Skills and Abilities:
Knowledge of: Basic computer navigation and use.
Skill in: Microsoft office suite, including advanced skill in Word, PowerPoint and Excel.
Ability to: Speak clearly and concise to provide directions for incoming students. Maintain strict confidentiality.
Minimum/General Qualifications:
This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Visit https://www.cscc.edu/services/careers/work-study.shtml for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position.
Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109.
Must have reliable transportation or other means to get to work regularly.
Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment.
Schedule:
TBD by the needs of department and student schedule between office hours of Monday - Friday 8 am to 6 pm. Maximum 20 hours per week.
Work will be performed: On-site only.
Pathways/Majors that may be interested in this position:
Open to students of all majors and programs.
Position Specific Qualifications:
N/A
Preferred Qualifications:
Previous work experience in an office or customer service driven environment such as retail, food service, volunteer work, etc.
Professional Development
Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s):
CSTATE GROW (Guided Reflections on Work)
The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning. All student employees and their functional supervisors participate in this program during Autumn and Spring semesters.
Career and Leadership Development Program (CLDP)
The program consists of paid competency-based career and leadership development activities designed by Career Services. All Tier/Level III positions are automatically enrolled in this program.
Career competencies you can expect to learn through Student Employment:

• Career & Self Development
• Critical Thinking
• Leadership
• Teamwork
• Communication
• Equity & Inclusion
• Professionalism
• Technology

Full Time/Part Time:
Part time
Union (If Applicable):
Scheduled Hours:
20
Additional Information
In order to ensure your application is complete, you must complete the following:

• Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.
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