Columbus, OH · On-site
Working at Jeni's means devotion to service. Serving by caring about ourselves, each other, our ... Communicating with customers via phone calls, online chats, and emails in professional and helpful ...
Quick apply
Columbus, OH · On-site
Working at Jeni's means devotion to service. Serving by caring about ourselves, each other, our ... Communicating with customers via phone calls, online chats, and emails in professional and helpful ...
Columbus, OH · On-site
$17.75/hr
Hours of operation are between 8am-5pm, no evenings or weekends. Our opportunity: As the premium ... Respond promptly to customer inquiries via phone, text, and email with a focus on providing an ...
Columbus, OH · On-site
$17.75/hr
Hours of operation are between 8am-5pm, no evenings or weekends. Our opportunity: As the premium ... Respond promptly to customer inquiries via phone, text, and email with a focus on providing an ...
Columbus, OH · On-site
$17.75/hr
Hours of operation are between 8am-5pm, no evenings or weekends. Our opportunity: As the premium ... Respond promptly to customer inquiries via phone, text, and email with a focus on providing an ...
Columbus, OH · On-site
$17.75/hr
Hours of operation are between 8am-5pm, no evenings or weekends. Our opportunity: As the premium ... Respond promptly to customer inquiries via phone, text, and email with a focus on providing an ...
Groveport, OH · On-site
$15.50 - $21/hr
... phone, email, face-to-face) * Manage customer information using Warehouse Management System and ... Collaborate with customer on necessary needs, including workflow organization, prompt response ...
Groveport, OH · On-site
$15.50 - $21/hr
... phone, email, face-to-face) * Manage customer information using Warehouse Management System and ... Collaborate with customer on necessary needs, including workflow organization, prompt response ...
Groveport, OH · On-site
$15.50 - $21/hr
Answer incoming calls and respond to customer emails and faxes * Process orders accurately and ... weekends Qualifications: * Minimum 2 years of customer service experience * Excellent phone and ...
Groveport, OH · On-site
$15.50 - $21/hr
Answer incoming calls and respond to customer emails and faxes * Process orders accurately and ... weekends Qualifications: * Minimum 2 years of customer service experience * Excellent phone and ...
Groveport, OH · On-site
$15.25 - $20.50/hr
... phone, email, face-to-face) * Manage customer information using Warehouse Management System and ... Collaborate with customer on necessary needs, including workflow organization, prompt response ...
Quick apply
Groveport, OH · On-site
$15.25 - $20.50/hr
... phone, email, face-to-face) * Manage customer information using Warehouse Management System and ... Collaborate with customer on necessary needs, including workflow organization, prompt response ...
Answer incoming calls and respond to customer emails and faxes * Process orders accurately and ... some weekends Requirements Qualifications: * Minimum 2 years of customer service experience
Answer incoming calls and respond to customer emails and faxes * Process orders accurately and ... some weekends Requirements Qualifications: * Minimum 2 years of customer service experience
$15.25 - $20.50/hr
... phone, email, face-to-face) * Manage customer information using Warehouse Management System and ... Collaborate with customer on necessary needs, including workflow organization, prompt response ...
Quick apply
$15.25 - $20.50/hr
... phone, email, face-to-face) * Manage customer information using Warehouse Management System and ... Collaborate with customer on necessary needs, including workflow organization, prompt response ...
Groveport, OH · On-site
$15.25 - $20.50/hr
... phone, email, face-to-face) * Manage customer information using Warehouse Management System and ... Collaborate with customer on necessary needs, including workflow organization, prompt response ...
Groveport, OH · On-site
$15.25 - $20.50/hr
... phone, email, face-to-face) * Manage customer information using Warehouse Management System and ... Collaborate with customer on necessary needs, including workflow organization, prompt response ...
Groveport, OH · On-site
$15/hr
Answer incoming calls and respond to customer emails and faxes * Process orders accurately and ... some weekends Requirements Qualifications: * Minimum 2 years of customer service experience
Groveport, OH · On-site
$15/hr
Answer incoming calls and respond to customer emails and faxes * Process orders accurately and ... some weekends Requirements Qualifications: * Minimum 2 years of customer service experience
Groveport, OH · On-site
$15.25 - $20.50/hr
... phone, email, face-to-face) * Manage customer information using Warehouse Management System and ... Collaborate with customer on necessary needs, including workflow organization, prompt response ...
Groveport, OH · On-site
$15.25 - $20.50/hr
... phone, email, face-to-face) * Manage customer information using Warehouse Management System and ... Collaborate with customer on necessary needs, including workflow organization, prompt response ...
Lewis Center, OH · On-site
$20/hr
Duties and Responsibilities: • Answer incoming customer phone calls, email, fax, and web chats in ... service projects Qualifications: • High School Diploma/GED required • Self-starter with the ...
Lewis Center, OH · On-site
$20/hr
Duties and Responsibilities: • Answer incoming customer phone calls, email, fax, and web chats in ... service projects Qualifications: • High School Diploma/GED required • Self-starter with the ...
Columbus, OH · Remote
$3.2K/wk
Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure ... responses and identifying potential inconsistencies or verification signals in application ...
Columbus, OH · Remote
$3.2K/wk
Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure ... responses and identifying potential inconsistencies or verification signals in application ...
Columbus, OH · On-site +1
$3.2K/wk
Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure ... responses and identifying potential inconsistencies or verification signals in application ...
Columbus, OH · On-site +1
$3.2K/wk
Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure ... responses and identifying potential inconsistencies or verification signals in application ...
Columbus, OH · Remote
$3.2K - $5.0K/mo
Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure ... responses and identifying potential inconsistencies or verification signals in application ...
Quick apply
Columbus, OH · Remote
$3.2K - $5.0K/mo
Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure ... responses and identifying potential inconsistencies or verification signals in application ...
Grove City, OH · On-site
$15 - $20.50/hr
... emails, and voicemails promptly Processing payments and balancing transactions Obtaining and ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...
Grove City, OH · On-site
$15 - $20.50/hr
... emails, and voicemails promptly Processing payments and balancing transactions Obtaining and ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...
Customer Service Representative Earn a $1000 bonus! This role qualifies for a $1000 Hiring Bonus if ... in response to orders, inquiries, concerns and requests about products and services. The weekend ...
Customer Service Representative Earn a $1000 bonus! This role qualifies for a $1000 Hiring Bonus if ... in response to orders, inquiries, concerns and requests about products and services. The weekend ...
Columbus, OH · On-site
$12 - $13/hr
Weekend and weekday availability required! Customer Service Representative Love people and pets ... emails, and voicemails promptly Processing payments and balancing transactions Obtaining and ...
Quick apply
Columbus, OH · On-site
$12 - $13/hr
Weekend and weekday availability required! Customer Service Representative Love people and pets ... emails, and voicemails promptly Processing payments and balancing transactions Obtaining and ...
Columbus, OH · On-site
$16 - $22.25/hr
Provide a complete, knowledgeable, accurate, precise response immediately or provide a firm ... Perform other related duties as required (e.g., e-mails, make copies, screening incoming mail ...
Columbus, OH · On-site
$16 - $22.25/hr
Provide a complete, knowledgeable, accurate, precise response immediately or provide a firm ... Perform other related duties as required (e.g., e-mails, make copies, screening incoming mail ...
... in response to orders, inquiries, concerns and requests about products and services. The weekend ... The Customer Service Representative is a fully onsite role in Columbus, Ohio. Remote work is not an ...
... in response to orders, inquiries, concerns and requests about products and services. The weekend ... The Customer Service Representative is a fully onsite role in Columbus, Ohio. Remote work is not an ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
Part-time
Retirement
Posted 16 days ago
Weekend Customer Advocate
Jeni's Splendid Ice Creams is looking for a weekend Customer Advocate to work Fridays 1p.m.-5p.m., Saturday and Sundays 9 a.m.-5 p.m. The Customer Advocate is the friendly voice on the other end of the line helping answer all our online customers’ questions, placing their orders, and fixing any problems. As their first point of contact, the Customer Advocate becomes the “face” of Jeni’s to our customers. This particular Customer Advocate works weekends from home. The ideal candidate will be relentlessly upbeat, intelligent, and enjoy helping sweet grandmothers send ice cream to their grandkids, and helping sweet grandkids send ice cream to their grandmothers.
This position is remote, with occasional in-office visits so the candidate should be located in the Columbus, Ohio area.
OUR COMPANY: Jeni’s Splendid Ice Creams is a modern American ice cream company dedicated to making better ice creams and bringing people together. Founded in 2002 by James Beard Award-winning ice cream maker Jeni Britton—who introduced a modern, ingredient-driven style of ice cream making that revolutionized the industry, forever changing the way ice cream is made—Jeni’s has emerged over the past two decades as the new standard by which all other ice creams are judged. Today, the creative-led, community-spirited company is a certified B Corporation with 80 scoop shops (and counting), an online shop with nationwide shipping at jenis.com, and distribution in top grocery stores across the country.
OUR MISSION: Team Jeni's is a nationwide team of people who bring their talent, hustle, guts, resilience and empathy (lots of heart, too) to making better ice creams and bringing people together. Working at Jeni's means devotion to service. Serving by caring about ourselves, each other, our communities, ice creams and customers. We are a force for good!
This position is responsible for and great at:
Communicating with customers via phone calls, online chats, and emails in professional and helpful manner
Organizing and placing bulk orders for holiday gifts, and catering events
Righting wrongs and advocating for customers
Getting to know customers, many on a first-name basis, and providing them with world-class customer service that is on par with our ice creams
Written and verbal communication
The Customer Advocate will become an expert in all things Jeni's including:
Products
Flavor suggestions
Placing, altering, and tracking orders
Knowledge of marketing promotions
Wholesale and Scoop Shop on goings
Shipping policies
Allergen information
Jeni’s offers the following employment benefits:
A one-month paid sabbatical after 3 years of continuous service
Annual paid day to volunteer for a non-profit organization that matters to you
50% discount at Jeni’s Scoop Shops and online
4% match on 401k contributions after 3 months of employment (for qualifying employees)
If this opportunity sounds delicious to you, please apply!
Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.
Sourced by ZipRecruiter
Food and drink manufacturing
11 - 50 Employees
Columbus, OH, US
2002
