Vbeyond Jobs Near Me

Client Relationship Management:
Building and maintaining strong relationships with clients (CXOs and his repartees), acting as a point of contact, and addressing their needs.
Business Development:
Identifying and pursuing new business opportunities within existing client accounts, as well as prospecting for new clients.
Account Planning:
Developing and executing account plans that outline strategies for growth, risk mitigation, and client engagement.
Solution Delivery:
Collaborating with delivery teams to ensure successful implementation of services and solutions, meeting client expectations.
Client Satisfaction:
Monitoring client outcomes, addressing concerns, and ensuring ongoing satisfaction. Work with a friendly, welcoming and self-motivated attitude to provide the best possible customer experience and centricity
Thought Leadership, Automation and Innovation:
Providing insights and thought leadership to clients on industry trends and best practices.
Collaboration:
Working effectively with cross-functional teams, including sales, marketing, and delivery, to achieve common goals.
Revenue Generation and continuous growth:
Driving revenue growth through new business development and account expansion. Develop and assess account strategies to meet revenue targets
Training and Development:
Providing training to clients and internal teams on new products or services.
Industry Experience & Problem Solving:
Understanding of Utility Business Industry. Proactively identifying and resolving issues or challenges that may arise.
Key Responsibilities:
Client Engagement & Relationship Management
• Serve as the trusted advisor to senior client stakeholders including CIOs, COOs, and program heads.
• Lead strategic account planning and executive-level governance.
• Foster long-term partnerships by aligning delivery outcomes with client business priorities.
Business Development & Growth
• Identify and pursue growth opportunities within existing accounts.
• Drive consultative selling across digital, cloud, and infrastructure services.
• Collaborate with sales, delivery, and domain teams to shape go-to-market strategies.
Delivery Oversight
• Ensure successful delivery of services across application, infrastructure, and transformation programs.
• Monitor KPIs, SLAs, and client satisfaction metrics.
• Lead risk management and escalation resolution.
Strategic Leadership
• Develop and ex ecute account plans aligned with North American utility trends and regulatory frameworks.
• Influence internal stakeholders to mobilize resources and prioritize client needs.
• Mentor client-facing teams and contribute to talent development.
Qualifications
• Bachelor's degree in engineering, Business, or related field (MBA preferred).
• 16+ years of experience in client-facing roles, including 7+ years in senior consulting or account leadership.
• Proven track record managing multi-million-dollar utility accounts in North America.
• Deep understanding of utility operations, regulatory environments (e.g., FERC, NERC), and digital transformation.
• Strong communication, negotiation, and stakeholder management skills.
Other Skills
• Deep understanding of Customer Information System (CIS), Work and Asset Management, AMI, DERMS, OMS, and utility analytics platforms.
• Familiarity with cloud migration, cybersecurity, and ESG initiatives.
• Understanding the impact and implementation of GenAI in Utilities
• Ability to navigate complex matrix organizations and influence cross-functional teams.