Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and ...
Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and ...
Experience Research Vice President
Columbus, OH · On-site
$137K - $200K/yr
Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and ...
Experience Research Vice President
Columbus, OH · On-site
$137K - $200K/yr
Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and ...
Key Responsibilities • Conduct user experience research and analysis focused on infotainment systems • Perform product benchmarking and provide customer-focused UX recommendations • Support ...
Key Responsibilities • Conduct user experience research and analysis focused on infotainment systems • Perform product benchmarking and provide customer-focused UX recommendations • Support ...
Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and ...
Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and ...
Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and ...
Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and ...
User Experience Designer
Raymond, OH · On-site
Key Responsibilities • Conduct user experience research and analysis focused on infotainment systems • Perform product benchmarking and provide customer-focused UX recommendations • Support ...
User Experience Designer
Raymond, OH · On-site
Key Responsibilities • Conduct user experience research and analysis focused on infotainment systems • Perform product benchmarking and provide customer-focused UX recommendations • Support ...
Shape exceptional user experiences through cutting-edge research, influencing product design and functionality. As an Experience Research Senior Associate in Business Banking Insurance, you will play ...
Shape exceptional user experiences through cutting-edge research, influencing product design and functionality. As an Experience Research Senior Associate in Business Banking Insurance, you will play ...
Shape exceptional user experiences through cutting-edge research, influencing product design and functionality. As an Experience Research Senior Associate in Business Banking Insurance, you will play ...
Shape exceptional user experiences through cutting-edge research, influencing product design and functionality. As an Experience Research Senior Associate in Business Banking Insurance, you will play ...
Shape exceptional user experiences through cutting-edge research, influencing product design and functionality. As an Experience Research Senior Associate in Business Banking Insurance, you will play ...
Shape exceptional user experiences through cutting-edge research, influencing product design and functionality. As an Experience Research Senior Associate in Business Banking Insurance, you will play ...
Shape exceptional user experiences through cutting-edge research, influencing product design and functionality. As an Experience Research Senior Associate in Business Banking Insurance, you will play ...
Shape exceptional user experiences through cutting-edge research, influencing product design and functionality. As an Experience Research Senior Associate in Business Banking Insurance, you will play ...
Collaborate with UX teammates (UI designers, UX Researchers, Information Architects, Content Writers, Content Managers), IT teams, product/capability strategists, product owners, analytics teams and ...
Collaborate with UX teammates (UI designers, UX Researchers, Information Architects, Content Writers, Content Managers), IT teams, product/capability strategists, product owners, analytics teams and ...
UX Product Designer, Lead (NJUS)
Columbus, OH · On-site
$103K - $135K/yr
Purpose of Position Reporting to the Director, UX Research + Design, the Lead UX Product Designer is a design visionary, an attentive listener, and a tireless collaborator; able to build bridges ...
UX Product Designer, Lead (NJUS)
Columbus, OH · On-site
$103K - $135K/yr
Purpose of Position Reporting to the Director, UX Research + Design, the Lead UX Product Designer is a design visionary, an attentive listener, and a tireless collaborator; able to build bridges ...
Initiate user research and translate insights into design decisions that measurably improve the experience. * Embrace AI tools to support and accelerate design work across research, ideation, and ...
Quick apply
Initiate user research and translate insights into design decisions that measurably improve the experience. * Embrace AI tools to support and accelerate design work across research, ideation, and ...
Initiate user research and translate insights into design decisions that measurably improve the experience. Qualifications: * A degree in UX Design or Human-Computer Interaction, or a background in ...
Quick apply
Initiate user research and translate insights into design decisions that measurably improve the experience. Qualifications: * A degree in UX Design or Human-Computer Interaction, or a background in ...
UX Designer
Columbus, OH · On-site
Initiate user research and translate insights into design decisions that measurably improve the experience. Qualifications: * A degree in UX Design or Human-Computer Interaction, or a background in ...
UX Designer
Columbus, OH · On-site
Initiate user research and translate insights into design decisions that measurably improve the experience. Qualifications: * A degree in UX Design or Human-Computer Interaction, or a background in ...
User Experience Engineer
Raymond, OH · On-site
As an Infotainment UX Engineer you will conduct and utilize existing research to define and develop Infotainment solutions, features, and designs that satisfy customer needs and maintain ...
New
User Experience Engineer
Raymond, OH · On-site
As an Infotainment UX Engineer you will conduct and utilize existing research to define and develop Infotainment solutions, features, and designs that satisfy customer needs and maintain ...
New
As an Experience Research Senior Associate in CAO, Supplier Services, you will play a pivotal role in shaping user experiences across our products and services. Leveraging advanced proficiency in ...
As an Experience Research Senior Associate in CAO, Supplier Services, you will play a pivotal role in shaping user experiences across our products and services. Leveraging advanced proficiency in ...
As an Experience Research Senior Associate in CAO, Supplier Services, you will play a pivotal role in shaping user experiences across our products and services. Leveraging advanced proficiency in ...
As an Experience Research Senior Associate in CAO, Supplier Services, you will play a pivotal role in shaping user experiences across our products and services. Leveraging advanced proficiency in ...
Experience Researcher Senior Associate
Columbus, OH · On-site
$118K - $160K/yr
As an Experience Research Senior Associate in CAO, Supplier Services, you will play a pivotal role in shaping user experiences across our products and services. Leveraging advanced proficiency in ...
Experience Researcher Senior Associate
Columbus, OH · On-site
$118K - $160K/yr
As an Experience Research Senior Associate in CAO, Supplier Services, you will play a pivotal role in shaping user experiences across our products and services. Leveraging advanced proficiency in ...
As an Experience Research Senior Associate in CAO, Supplier Services, you will play a pivotal role in shaping user experiences across our products and services. Leveraging advanced proficiency in ...
As an Experience Research Senior Associate in CAO, Supplier Services, you will play a pivotal role in shaping user experiences across our products and services. Leveraging advanced proficiency in ...
User Experience Research Edtech information
See salary details
$30K - $42.2K
4% of jobs
$42.2K - $54.5K
3% of jobs
$54.5K - $66.7K
18% of jobs
$67K is the 25th percentile. Wages below this are outliers.
$66.7K - $78.9K
9% of jobs
$78.9K - $91.1K
8% of jobs
$91.1K - $103.4K
3% of jobs
$103.4K - $115.6K
3% of jobs
The median wage is $120.2K / yr.
$115.6K - $127.8K
4% of jobs
$127.8K - $140K
3% of jobs
$140K - $152.3K
3% of jobs
$157.1K is the 75th percentile. Wages above this are outliers.
$152.3K - $164.5K
41% of jobs
$30K
$113.1K
$164.5K
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Full-time
Medical, Retirement
Re-posted 9 days ago
JPMorgan Chase & Co. rating
8.0
Based on 498 frontline employees who took The Breakroom Quiz
71st of 173 rated banks
Job description
Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
As an Experience Research Vice President in Employee Experience Design, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users. Your work will provide the foundation used to inform effective product and service designs across the firm. Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
Job responsibilities
- Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
- Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience
- Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
- Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team
- Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods
- Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design
- Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design
- Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer-centric decision-making and inform product prioritization
- Experience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs
Preferred qualifications, capabilities, and skills
- Expertise in mixed-methods research, with the ability to synthesize quantitative and qualitative findings into clear, actionable insights.
- Proven track record of leading large-scale employee or customer experience research programs within complex, matrixed organizations, translating business objectives into actionable research strategies and driving measurable outcomes.
- Executive presence and strong stakeholder management skills, with the ability to communicate complex research findings, influence decision making, and build alignment with senior leaders.
- Strong consultative and strategic thinking capabilities, with the ability to identify opportunities, challenge assumptions, and guide cross-functional teams toward user-centered solutions.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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About JPMorgan Chase & Co
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Industry
Finance and insurance and banking and credit intermediation
Company size
10,000+ Employees
Headquarters location
New York, NY, US