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Operations Associate (Personal Loans) - 404353

Atrium

Columbus, OH • On-site

$22/hr

Other

Medical, PTO

Posted 14 days ago

Atrium Health rating

7.6

Company rating: 7.6 out of 10

Based on 631 frontline employees who took The Breakroom Quiz

191st of 893 rated healthcare providers

Job description

Client Overview
Our client, a growing startup, is seeking an Operations Associate (Personal Loans) to join their team on a temp-to-hire basis. They boast a great office culture, room for growth, and cross-training opportunities are available.
Salary/Hourly Rate
$22/hr
Position Overview
The Operations Associate (Personal Loans) supports the end-to-end processing of personal loan applications, ensuring accuracy, compliance, and timely resolution of customer requests. This role collaborates with underwriting, customer service, risk, and technology teams to deliver a seamless lending experience. The position requires strong attention to detail and the ability to work in a fast-paced environment.
Responsibilities Of The Operations Associate (Personal Loans)
  • Process and review personal loan applications, ensuring completeness and accuracy of documentation.
  • Perform data entry, validation, and updates in loan origination and servicing systems.
  • Conduct preliminary checks (KYC, income verification, credit bureau checks) in line with policy.
  • Coordinate with underwriting and credit teams to resolve discrepancies or missing information.
  • Monitor application queues and turnaround times to meet service level agreements (SLAs).
  • Support loan disbursement activities, including final verification and system setup.
  • Handle post-disbursement operational tasks (repayment schedule setup, amendments, closures).
  • Investigate and resolve operational issues, customer requests, and escalations promptly.
Required Experience/Skills For The Operations Associate (Personal Loans)
  • 1 - 3 years of experience in operations, lending, banking, or financial services.
  • Strong attention to detail and ability to manage multiple priorities.
  • Proficiency in data entry and working with loan origination or servicing systems.
Preferred Experience/Skills For The Operations Associate (Personal Loans)
  • Experience in personal lending or consumer finance.
  • Familiarity with KYC, AML, and other regulatory requirements.
  • Experience working in a startup or high-growth environment.
Education Requirements
  • Bachelor’s degree in Business, Finance, Accounting, Economics, or a related field (or equivalent experience).
Benefits
  • Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).

What Atrium Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Atrium Health

Sourced by ZipRecruiter

Atrium Health is one of the nation's leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region's largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care. We've been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors' offices to behavioral health centers to nursing homes. Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1940

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