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Support Systems Analyst Jobs Near Me

CFS

Business Systems Analyst

Plain City, OH · On-site

Position Overview Our client is seeking a Business Systems Analyst - UAT & Application Support to serve as a key liaison between business stakeholders, end users, technology teams, software vendors ...

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CFS

Business Systems Analyst

Columbus, OH · On-site

Position Overview Our client is seeking a Business Systems Analyst - UAT & Application Support to serve as a key liaison between business stakeholders, end users, technology teams, software vendors ...

CFS

Business Systems Analyst

Columbus, OH · On-site

Position Overview Our client is seeking a Business Systems Analyst - UAT & Application Support to serve as a key liaison between business stakeholders, end users, technology teams, software vendors ...

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... support. Technical Systems Analyst All roles and responsibilities as outlined in BA1 plus the following Required 4 Years Experience as a Business Systems Analyst in the last four years Required 4 ...

PNC Bank

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Performs customer support processes and activities for the implementation of new or existing ... Analysis, System Testing, Technical Writing/Documentation, Workflow Analysis Work Experience Roles ...

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Support Systems Analyst information

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How much do support systems analyst jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for support systems analyst in the United States is $32.30, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $39.90 per hour, depending on experience, location, and employer.
Support Systems Analyst jobs near you
A map of the United States highlighting the number of Support Systems Analyst job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Support Systems Analyst job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Business Systems Analyst

Columbus, OH • On-site

Kanak Elite Services Inc
Software Development • 51 - 200 employees
Learn more about Kanak Elite Services Incexternal

Contractor

Re-posted 5 days ago

Job description

W2 ROLERole: Business Systems Analyst

Location: Columbus, OH - Hybrid Locals only 

Duration: 07 Months Contract

Key Responsibilities

  • Collaborate with business stakeholders, solution architects, and development teams to design, document, and analyze tax and OMS business processes.
  • Define and validate integration specs between Manhattan OMS, Vertex O Series, and SFCC for seamless order flow and tax calculation.
  • Work with the Vertex implementation team to implement and validate tax rules, jurisdictions, exemptions, and returns processing.
  • Participate in integration design meetings and create documentations as needed
  • Translate business requirements into functional and technical specs of development teams.
  • Support system testing (SIT/UAT), debug defects, and schedule issue resolution across various teams.
  • Ensure data integrity and consistency between OMS, SFCC, Vertex, and downstream systems such as ERP (e.g., SAP).
  • Assist in end-to-end process documentation and operational handover materials.
  • Provide support for continuous post go-live fixes, defect triage, and production issue analysis.
  • Evaluate integration performance, identify bottlenecks, and recommend optimization opportunities across OMS-Tax-Web flows.
  • Ensure tax configurations and order flows meet compliance standards and audit requirements, coordinating with Finance/Tax teams as needed.
  • Provide knowledge sessions, training materials, and walkthroughs for business users and support teams post go-live.

Required Qualifications

  • 5+ years of experience as a Systems Analyst, preferably in Retail, eCommerce, or OMS implementations.
  • Practical experience of integrating with Order Management Systems (preferably Manhattan OMS).
  • Knowledge on Vertex O Series (Cloud/SaaS) or similar tax engines (e.g., Avalara, Client).
  • Experience of working with REST/SOAP APIs, middleware (iPaaS), and integration mapping.
  • Strong skills in requirements gathering, functional documentation, and process flow design.
  • Familiarity with JSON, XML and integration testing tools (e.g. Postman, SOAPUI).
  • Understanding of retail order lifecycle, taxation logic and payment flows.
  • Experience with Agile/Scrum methodology, JIRA/Confluence and version control (e.g. Git).
  • Ability to work in cross-functional teams (developers, QA, infrastructure, vendors).
Analytical, troubleshooting, and communication skills.
 

Thanks & Regards,

YOGITA

✉️ Yogita@kanakits.com