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Description

Network Technician Tier 2

About Us: 

DataPerk is a leading IT Managed Service Provider dedicated to excellence, integrity, partnership, and innovation. Our comprehensive range of services includes web design, programming, hosting, data cabling, network design, hardware and software support, and managed service packages. We take pride in our collaborative and supportive work culture and are committed to delivering secure, scalable technology solutions efficiently and promptly. If you are a skilled IT professional looking to join a dynamic team then apply today!  DataPerk is seeking a talented Network Technician Tier 2 to contribute to our mission of providing exceptional IT services tailored to the specific needs of our clients.

Role and Responsibilities: 

General Networking

• Possess a strong understanding of general networking concepts and the OSI model. 
• Install, troubleshoot, and repair structured cabling, and review technical drawings. 
• Configure and troubleshoot DHCP and DNS (server and gateway). 
• Perform latency checks, packet captures, and review overall network health.

Switching/Routing

• Install, configure, and troubleshoot switches and routers (Fortinet, Meraki, Cisco). 
• Understand broadcast domains and implement VLANs. 
• Install, configure, and troubleshoot switch stacking and power failover. 
• Understand and troubleshoot network topologies.

Firewalls

• Install, configure, and troubleshoot firewalls and site to site VPNs (Fortinet, Meraki, Cisco). 
• Install, configure and troubleshoot client SSL-VPNs (Fortinet, Meraki, Cisco).  
• Experience maintaining licensing and configuration backup plan. 

Wireless

• Implement, configure, and troubleshoot wireless systems including Fortinet, Meraki, Cisco, and UniFi. 
• Maintain licensing and backup configuration plans for wireless systems. 

Intermediate Experience

• Microsoft 365 administration, configuration, and troubleshooting
• Server administration, configuration, and troubleshooting
• Storage administration, configuration, and troubleshooting
• Network administration, configuration, and troubleshooting

Benefits:

DataPerk offers an excellent benefits package which includes:

• BCBS Health, Dental and Vision Insurance (DataPerk pays for 50% of Health Insurance premiums)
• Company sponsored Short Term Disability, Long Term Disability and Life Insurance Plan
• Simple IRA Plan with a company match up to 3% contribution
• Paid Holidays, Paid Time Off, Paid Bereavement, Paid Floating Holidays and more

Requirements

A bachelor's degree in the area of specialty or an equivalent combination of education and experience. At least five years of industry experience in Network Administration. Possess at least one of the following certifications: 

• CompTIA Network+
• Cisco Certified Network Associate (CCNA 200-301
• Cisco Certified DevNet Associate
• Fortinet NSE 4-6

Possess two or more of the following certifications:

• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: Azure Security Engineer Associate
• Microsoft Certified: Windows Server Administration Fundamentals
• CompTIA Server+
• CompTIA Security+
• Certified Ethical Hacker
• VMware Certified Professional (VCP)
• Red Hat Certified Engineer (RHCE)
• Cisco Certified Network Associate (CCNA)
• Associate in computer science or comparable experience

Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and collaboration skills. A commitment to delivering top-quality IT solutions and support.