Task Force Front Desk Hampton PepLocation: Columbus, OHJob Description
We are seeking a motivated and professional individual to join our team as a Task Force Front Desk associate at Hampton Pep in Columbus, OH. This role is essential in providing excellent customer service and ensuring smooth front desk operations.
Responsibilities
- Greet and welcome guests with a friendly and professional demeanor.
- Manage check-in and check-out processes efficiently and accurately.
- Answer phone calls and respond to guest inquiries promptly.
- Maintain a clean and organized front desk area.
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
- Handle guest requests and resolve issues in a timely manner.
- Assist with administrative tasks as needed.
- Follow all company policies and procedures to maintain a safe and secure environment.
Qualifications
- High school diploma or equivalent.
- Previous experience in front desk or customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Proficient with basic computer applications and reservation systems.
- Professional appearance and positive attitude.
- Reliable and punctual with strong organizational skills.
Additional Information
This position requires a high level of energy and enthusiasm to create a welcoming atmosphere for all guests. If you are passionate about hospitality and enjoy working as part of a dynamic team, we encourage you to apply.