Remote Sba Customer Service Jobs Near Me

Summary:

The SBA Eligibility Review Officer III is responsible for reviewing SBA & USDA guaranteed business loans to determine proper structure and ensure loan closes in accordance with SBA & USDA eligibility requirements.

Duties and Responsibilities:

• Serves as the subject matter expert in SBA Servicing procedures and acts as a consultant on government guaranteed loan programs to sales, underwriting, and closing colleagues throughout the HNB markets.
• Maintains an individual pipeline of work, with loans typically of advanced complexity and customer exposure up to $5 million.
• Appropriately assess eligibility of borrower(s), co-borrower(s), guarantor(s) assuring that, if needed, the SBA guarantee can be enforced.
• Interacts with the internal SBA Sales and Operations colleagues to facilitate understanding of the SBA and USDA guaranteed loan programs as well as to understand the credit request, obtain necessary eligibility information, and communicate eligibility decision and reasoning.
• Reviews use of proceeds, orders SBA Number, prepares SBA Loan Authorization and other SBA forms and is responsible for ensuring the loan meets all SBA/USDA requirements.
• Reviews all reports and information received with respect to SBA/USDA eligibility requirements to determine if terms and conditions of the SBA credit approval will be met. This includes review of franchise agreements, purchase agreements, bank notes, and business plans.
• Researches and resolves complex servicing questions from the SBA and internal personal to ensure the guaranty can be maintained.
• May be asked to advise Financial Recovery Group (FRG)) colleagues in properly working out, liquidating, and litigating SBA loans. May also be required to submit final wrap up reports to the SBA once resolution has been made.
• May serve as main point of contact to commercial loan servicing colleagues to ensure proper accounting and reporting of all SBA loans (1502 Report).
• Assists with training and mentoring new hires as well as providing support for the SBA ERO I & SBA ERO II job families.
• Performs other tasks as needed to support the line of business and job family.
• Other duties as assigned.

Basic Qualifications:

• Bachelor's Degreeand 5 years of HNB SBA/USDA lending/due diligence experience or a minimum of 7 years of direct SBA/USDA lending/due diligence experience.

Preferred Qualifications:

• Bachelor's Degree in Finance, Accounting, Business or Economics.
• Knowledge of the SBA Standard Operating Procedures (SOP).
• Ability to clearly document and communicate eligibility conditions to close in accordance with the SBA Standard Operating Procedures.
• Ability to work in a fast-paced production environment.
• Strong organizational skills, attention to detail, and the ability to multi-task.
• Demonstrates confidence, assertiveness, professionalism, and ability to interact with all levels within the organization in a professional manner.
• Knowledge of SBA/USDA loan programs.
• TSoft and SBA Etran experience are preferred.
• Excellent PC skills to include Excel, Word, Outlook, AFS and Velocity.
• Excellent verbal and written communications skills to effectively provide exceptional customer service to both internal and external customers.
• Excellent analytical skills along with the ability to write in a concise, logical manner to clearly document transaction risks and mitigants.

Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)

Applications Accepted Through:

Huntington expects to accept applications through at least the date above, and may continue to accept applications until the position is filled.

Workplace Type:

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range:

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.