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Seasonal TurboTax Community Tax Expert - Online Writing Role

Columbus, OH • Remote

Intuit
Computer and Electronic Product Manufacturing • 5 - 10K employees

$43 - $58/hr

Full-time

Re-posted 19 days ago


Intuit rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz


Job description

Overview

Are you a highly motivated individual with an extensive tax preparation background, excellent writing skills, and a passion for customers and community?

Would you like to be part of a team that shares your love for tax, works in comradery, and mutual support for the common goal?

Would you like to do that from the comfort of your own home?

If you said yes to the above, this position is for you.


Responsibilities

What you’ll do:

● Support TurboTax customers by providing high-quality written responses to tax and technical questions in our online Community in order for customers to complete their tax returns

● Produce accurate written content quickly and proficiently, while striving to meet defined quality and productivity goals

● Various other projects using effective writing skills

Physical Requirements and Work Environment:

● Remote work-from-home

● Ability to type or voice-to-text proficiently


Qualifications

What you need:

● Active EA Certification, CPA, or JD (practicing attorney in taxation)

● Minimum 2 years of recent experience preparing federal (individual Form 1040) and

state income tax returns using professional tax software in a work environment; any

additional experience with business returns is a plus (1120, 1120S, 1065, 1041)

● Ability to write clearly and concisely, using simple language to explain complex tax

issues

● Excellent use of the English language, including spelling and grammar

● Ability to understand and interpret customers' tax questions without seeing their tax

return

● Excellent critical thinking, problem-solving, and research skills

● Technical proficiency using a variety of cloud-based applications, search engines,

Google Workspace, and essential computer skills such as Microsoft Office and file

management

● Ability to work a full-time schedule (40 hours per week), flexible within five set days of the week



Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 



The expected base pay range for this position is:
California Remote (Bay Area) $43- $58
California Remote (Not Bay Area) $40- $54
Colorado Remote $30- $40
Hawaii Remote $31.5- $42
Illinois Remote $30- $40
Maine Remote $27- $36.5
Maryland Remote $30- $40
Massachusetts Remote $31.5- $42
New Jersey Remote $31.5- $42
New York Remote $36.5- $49.5
Ohio Remote $27- $36.5
Vermont Remote $30- $40
Virginia Remote $30- $40
Washington Remote $31.5- $42
Washington, DC Remote $30- $40

What Intuit employees say

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