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Principal Process Manager Jobs Near Me

Aep

Solution Engineer Principal

Columbus, OH · On-site

Develop and maintain identity lifecycle management processes, automated workflows, integrations, provisioning, access certifications, and governance controls. * Lead and support Role-Based Access ...

Sylvania

Assistant Principal

Columbus, OH · On-site

Direct and manage assigned areas of instructional program and campus operations. Oversee assigned ... Encourage their active involvement in decision‑making process. School/Organizational Improvement

Liberty Mutual

Principal Engineer

Columbus, OH · Hybrid

Description Portfolio Principal Engineer (PPE) Liberty Mutual Insurance exists to help people ... processes and make recommendations to improve management of data & reduce costs and drive those ...

Liberty Mutual

Principal Engineer

Columbus, OH · Hybrid

$120K - $225K/yr

Description Portfolio Principal Engineer (PPE) Liberty Mutual Insurance exists to help people ... processes and make recommendations to improve management of data & reduce costs and drive those ...

Liberty Mutual

Principal Engineer

Columbus, OH · Hybrid

Description Portfolio Principal Engineer (PPE) Liberty Mutual Insurance exists to help people ... processes and make recommendations to improve management of data & reduce costs and drive those ...

Decimal

Firm Principal - Accounting

Columbus, OH · Remote

The franchise owner is hiring a Principal to run this practice: client delivery, operations, and ... Manage payroll, benefits, and operational processes. * Maintain clear documentation of decisions ...

Wells Fargo

Principal Engineer

Columbus, OH · On-site

Wells Fargo is seeking a Principal Engineer in Cybersecurity as part of Identity Access Management ... Familiarity with data migration strategies, including database modernization and ETL processes.

ANS

Principal Engineer- Civil

Columbus, OH

$147K - $189K/yr

... management and SWPP calculations and reports. * The Principal Engineer will be the civil ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Vertiv Co

Manager, Process Enablement

Westerville, OH · On-site

The Manager, Process Enablement leads the AMER Process Enablement Triage Team and serves as the ... The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our ...

ANS

Principal Engineer- Civil

Columbus, OH · On-site

$147K - $189K/yr

... management and SWPP calculations and reports. * The Principal Engineer will be the civil ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

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How much do principal process manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for principal process manager in the United States is $150,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $130,000.00 and $169,500.00 per year, depending on experience, location, and employer.

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Principal Process Manager jobs near you
A map of the United States highlighting the number of Principal Process Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Principal Process Manager job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Manager, Process Enablement

Westerville, OH • On-site

Vertiv Group Corp.
See more jobs at Vertiv Group Corp.external

Full-time

Re-posted 19 days ago

Vertiv rating

6.9

Company rating: 6.9 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

372nd of 499 rated machine equipment manufacturers

Job description


POSITION SUMMARY
  • The Manager, Process Enablement leads the AMER Process Enablement Triage Team and serves as the primary functional liaison between the business and IT organizations. This role is responsible for overseeing Process Enablement Specialists and the Training & Knowledge Coordinator to ensure effective issue assessment, user enablement, and the reduction of unnecessary escalations to ERP Second Level Support. The Manager drives team performance, operational governance, continuous process improvement, and service excellence across all supported business process domains. This position reports to the VP, Business Process Improvement & VOS.

RESPONSIBILITIES
  • Oversees all end-to-end business processes across Manufacturing, Supply Chain, Finance, and Services domains.
  • Ensures consistent triage operations, process adherence, and cross-functional alignment across all Oracle EBS modules supported by the team.
  • Leads triage team operational initiatives including engagement model evolution (from email-based intake through ServiceNow-structured intake to AI-assisted digital front door).
  • Owns team performance improvement and drives recurring issue reduction strategies.
  • Acts as the primary escalation point within the Triage team toward VP BPI & VOS.
  • Interfaces with ERP Second Level Support, ERP Tech Factory, and ERP Product Owners.
  • Leads operational syncs, second level alignment meetings, and governance & continuous improvement sessions within scope.
  • Manages cross-functional issue patterns spanning multiple Oracle EBS modules and business processes.
  • Validates systemic issues, coordinates corrective actions, and ensures structured feedback loops between business users and IT support teams.
  • Directly manages a team of Process Enablement Specialists (Manufacturing, Supply Chain, Finance, Service) and the Training & Knowledge Coordinator.
  • Responsible for team development, performance management, workload balancing, and hiring/onboarding of new team members.
  • Oracle EBS (all modules), ServiceNow, SharePoint, process mapping and triage methodologies, SLA monitoring and reporting tools, knowledge management systems.

QUALIFICATIONS
  • Bachelor's degree in Business Administration, Accounting, Finance, Economics, Engineering, Marketing, IT, Computer Science, or related discipline.
  • 8-10 years in Oracle EBS functional support, business process enablement, or ERP operations management.
  • Demonstrated experience leading cross-functional teams in a triage or support environment.
  • Proven track record of driving issue resolution rates and SLA adherence improvements.
  • Strong written and verbal communication skills in English; other languages are a plus.
  • Ability to translate complex technical issues into clear business language.
  • Strong facilitation skills for leading cross-functional meetings and stakeholder alignment sessions.
  • Strong analytical thinking with ability to identify recurring issue patterns, validate systemic problems, and develop data-driven improvement strategies.
  • Proficiency in SLA reporting and performance metric analysis.
  • Deep functional knowledge across multiple Oracle EBS modules.
  • Experience with ServiceNow ticket management, SharePoint documentation, and process mapping tools.
  • Understanding of ERP integration points and end-to-end business process flows.

PHYSICAL & ENVIRONMENTAL DEMANDS
  • No special physical requirements.

TRAVEL REQUIREMENTS
  • 10% travel required.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength

OUR BEHAVIORS
  • Own It
  • Act With Urgency
  • Foster a Customer-First Mindset
  • Think Big and Execute
  • Lead by Example
  • Drive Continuous Improvement
  • Learn and Seek Out Development

About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
About the Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

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