Present operational performance, SLA results, capacity planning, risks, and continuous improvement initiatives. Resolve customer escalations and identify opportunities to enhance service delivery and ...
Present operational performance, SLA results, capacity planning, risks, and continuous improvement initiatives. Resolve customer escalations and identify opportunities to enhance service delivery and ...
Data Center Operations Lead
Columbus, OH · On-site
... • Present operational performance, SLA results, capacity planning, risks, and continuous improvement initiatives. • Resolve customer escalations and identify opportunities to enhance service ...
Data Center Operations Lead
Columbus, OH · On-site
... • Present operational performance, SLA results, capacity planning, risks, and continuous improvement initiatives. • Resolve customer escalations and identify opportunities to enhance service ...
Present operational performance, SLA results, capacity planning, risks, and continuous improvement initiatives. * Resolve customer escalations and identify opportunities to enhance service delivery ...
Quick apply
Present operational performance, SLA results, capacity planning, risks, and continuous improvement initiatives. * Resolve customer escalations and identify opportunities to enhance service delivery ...
Present operational performance, SLA results, capacity planning, risks, and continuous improvement initiatives. * Resolve customer escalations and identify opportunities to enhance service delivery ...
Quick apply
Present operational performance, SLA results, capacity planning, risks, and continuous improvement initiatives. * Resolve customer escalations and identify opportunities to enhance service delivery ...
Prepare and present operational performance reports. Business Development * Identify and support sales opportunities within the territory. * Represent the company with prospective clients through ...
New
Quick apply
Prepare and present operational performance reports. Business Development * Identify and support sales opportunities within the territory. * Represent the company with prospective clients through ...
New
ERP & Business Systems Analyst
Amanda, OH · On-site
Utilize Data Magik and AI-enabled reporting tools to extract, analyze, and present operational data. * Partner with leadership and department managers to provide meaningful insights that support ...
ERP & Business Systems Analyst
Amanda, OH · On-site
Utilize Data Magik and AI-enabled reporting tools to extract, analyze, and present operational data. * Partner with leadership and department managers to provide meaningful insights that support ...
Distribution Center Operations Analyst
Reynoldsburg, OH · On-site
$67K - $88K/yr
... present or proposed business procedures and issues to define data processing needs. • Support ... operations team with data, analysis, and recommendations for process enhancements. • Fulfill ad ...
Distribution Center Operations Analyst
Reynoldsburg, OH · On-site
$67K - $88K/yr
... present or proposed business procedures and issues to define data processing needs. • Support ... operations team with data, analysis, and recommendations for process enhancements. • Fulfill ad ...
ERP & Business Systems Analyst
Amanda, OH · On-site
Utilize Data Magik and AI-enabled reporting tools to extract, analyze, and present operational data. * Partner with leadership and department managers to provide meaningful insights that support ...
ERP & Business Systems Analyst
Amanda, OH · On-site
Utilize Data Magik and AI-enabled reporting tools to extract, analyze, and present operational data. * Partner with leadership and department managers to provide meaningful insights that support ...
Branch Operations Officer
Columbus, OH · On-site
... present and express ideas and information clearly and concisely in a manner appropriate to the ... operations manual policies, and account processing manual policies Northwest is an equal ...
Branch Operations Officer
Columbus, OH · On-site
... present and express ideas and information clearly and concisely in a manner appropriate to the ... operations manual policies, and account processing manual policies Northwest is an equal ...
... present and express ideas and information clearly and concisely in a manner appropriate to the ... operations manual policies, and account processing manual policies Northwest is an equal ...
... present and express ideas and information clearly and concisely in a manner appropriate to the ... operations manual policies, and account processing manual policies Northwest is an equal ...
The Operations Manager will be responsible for overseeing the day-to-day operations of the Personal ... Prepare and present reports and updates on team performance, including key metrics, trends, and ...
The Operations Manager will be responsible for overseeing the day-to-day operations of the Personal ... Prepare and present reports and updates on team performance, including key metrics, trends, and ...
Hub Operations Supervisor
Groveport, OH · On-site
$53K - $77K/yr
... and present the information to the Hub Manager. * Ensure safe working environment through ... Provide full operational services when required direct to customer * Demonstrate leadership through ...
Hub Operations Supervisor
Groveport, OH · On-site
$53K - $77K/yr
... and present the information to the Hub Manager. * Ensure safe working environment through ... Provide full operational services when required direct to customer * Demonstrate leadership through ...
Operations Supervisor
Lockbourne, OH · On-site
... present information and respond to questions from various individuals • Conflict management ... specific operation procedures • Spend 50 - 75% of time on warehouse floor in fast-paced ...
Operations Supervisor
Lockbourne, OH · On-site
... present information and respond to questions from various individuals • Conflict management ... specific operation procedures • Spend 50 - 75% of time on warehouse floor in fast-paced ...
... Ability to present information and respond to questions from various individuals · Conflict ... specific operation procedures · Spend 50 - 75% of time on warehouse floor in fast-paced ...
Quick apply
... Ability to present information and respond to questions from various individuals · Conflict ... specific operation procedures · Spend 50 - 75% of time on warehouse floor in fast-paced ...
Draft and present performance improvement plans, as required. * Foster a culture of operations excellence, accountability, collaboration, and continuous improvement among all frontline field teams.
Draft and present performance improvement plans, as required. * Foster a culture of operations excellence, accountability, collaboration, and continuous improvement among all frontline field teams.
Supervisor, Freight Operations
$59K - $74K/yr
What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: * 2 ... Develop and present action plans to improve load average and model compliance * Participate in ...
Supervisor, Freight Operations
$59K - $74K/yr
What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: * 2 ... Develop and present action plans to improve load average and model compliance * Participate in ...
Supervisor, Freight Operations
Columbus, OH · On-site
$59K - $74K/yr
What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: * 2 ... Develop and present action plans to improve load average and model compliance * Participate in ...
Supervisor, Freight Operations
Columbus, OH · On-site
$59K - $74K/yr
What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: * 2 ... Develop and present action plans to improve load average and model compliance * Participate in ...
Supervisor, Freight Operations
Columbus, OH · On-site
$59K - $74K/yr
What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: * 2 ... Develop and present action plans to improve load average and model compliance * Participate in ...
Supervisor, Freight Operations
Columbus, OH · On-site
$59K - $74K/yr
What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: * 2 ... Develop and present action plans to improve load average and model compliance * Participate in ...
Supervisor, Freight Operations
$59K - $74K/yr
What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: * 2 ... Develop and present action plans to improve load average and model compliance * Participate in ...
Supervisor, Freight Operations
$59K - $74K/yr
What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: * 2 ... Develop and present action plans to improve load average and model compliance * Participate in ...
Supervisor, Freight Operations
Columbus, OH · On-site
$59K - $74K/yr
What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: * 2 ... Develop and present action plans to improve load average and model compliance * Participate in ...
Supervisor, Freight Operations
Columbus, OH · On-site
$59K - $74K/yr
What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: * 2 ... Develop and present action plans to improve load average and model compliance * Participate in ...
Present Operations information
See salary details
$9.86 - $13.44
2% of jobs
$15.49 is the 25th percentile. Wages below this are outliers.
$13.44 - $17.02
40% of jobs
The median wage is $18.52 / hr.
$17.02 - $20.61
19% of jobs
$23.77 is the 75th percentile. Wages above this are outliers.
$20.61 - $24.19
16% of jobs
$24.19 - $27.78
4% of jobs
$27.78 - $31.36
4% of jobs
$31.36 - $34.94
1% of jobs
$34.94 - $38.53
2% of jobs
$38.53 - $42.11
3% of jobs
$42.11 - $45.69
4% of jobs
$45.69 - $49.28
4% of jobs
$9
$24
$49
How much do present operations jobs pay per hour?
As of Aug 5, 2026, the average hourly pay for present operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Present Operations jobs? The most popular types of Present Operations jobs are:
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 10 days ago
Job description
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
POSITION SUMMARY:
The Data Center Operations Leader is responsible for overseeing a designated Data Center Pod, which includes up to three hyperscale data center campuses, supporting as many as 15 production buildings and a workforce of over 200 employees. Reporting to the Service Delivery Manager or Service Director (depending on pod size), this role provides operational leadership across multiple service lines while ensuring exceptional customer service, operational excellence, workforce development, and compliance with contractual SLA performance. You will serve as the primary operational contact for assigned clients and is accountable for service delivery, staffing, operational readiness, financial performance, safety, and KPI achievement across the assigned portfolio.
The Data Center Operations Leader is responsible for overseeing a designated Data Center Pod, which includes up to three hyperscale data center campuses, supporting as many as 15 production buildings and a workforce of over 200 employees. Reporting to the Service Delivery Manager or Service Director (depending on pod size), this role provides operational leadership across multiple service lines while ensuring exceptional customer service, operational excellence, workforce development, and compliance with contractual SLA performance. You will serve as the primary operational contact for assigned clients and is accountable for service delivery, staffing, operational readiness, financial performance, safety, and KPI achievement across the assigned portfolio.
This position requires a proven leader capable of managing large-scale, mission-critical operations in a fast-paced 24x7 environment.
KEY RESPONSIBILITIES
Operational Leadership
Lead daily operations across multiple data center campuses, including Network Operations, Field Operations, Deployment Services, and Infrastructure Support.
Ensure safe, reliable, and efficient 24x7 operations while meeting customer and contractual requirements.
Drive operational readiness, incident management, risk mitigation, business continuity, and service quality.
Oversee staffing, workforce planning, scheduling, capacity management, and operational execution.
Client Relationship Management
Serve as the primary operational contact for assigned customer stakeholders.
Build strong client relationships through consistent communication, transparency, and execution.
Lead operational reviews, executive business reviews, and quarterly business reviews (QBRs).
Present operational performance, SLA results, capacity planning, risks, and continuous improvement initiatives.
Resolve customer escalations and identify opportunities to enhance service delivery and customer satisfaction.
Leadership & Talent Development
Lead and develop a team of Service Leads, Technical Leads, and Data Center Technicians.
Drive employee engagement, coaching, mentoring, performance management, succession planning, and leadership development.
Partner with Human Resources and Recruiting to support hiring, onboarding, and workforce growth.
Foster a culture of accountability, teamwork, safety, customer service, and continuous improvement.
Operational & Financial Performance
Manage operational budgets, labor forecasting, overtime, resource utilization, and productivity.
Monitor operational performance using dashboards, KPIs, and scorecards.
Ensure compliance with company policies, customer requirements, safety standards, and audit readiness.
Drive Lean process improvements, automation, standardization, and operational efficiencies.
Performance Expectations
Success in this role is measured through the following performance scorecard:
SLA Performance (35%) - Contractual compliance, uptime, customer satisfaction, and service delivery.
Delivery & Throughput (20%) - Productivity, labor utilization, work completed versus forecast, and operational output.
Quality & Accuracy (15%) - First-time-right execution, QA/QC performance, audit compliance, and documentation accuracy.
Repair & Responsiveness (15%) - Ticket response time, incident management, MTTR, backlog reduction, and escalation management.
Governance & Reporting (10%) - Weekly and monthly operational reporting, dashboard accuracy, compliance, and audit readiness.
Continuous Improvement (5%) - Delivery of process improvements, automation opportunities, operational efficiencies, and a minimum of three improvement initiatives per quarter.
Operational Leadership
Lead daily operations across multiple data center campuses, including Network Operations, Field Operations, Deployment Services, and Infrastructure Support.
Ensure safe, reliable, and efficient 24x7 operations while meeting customer and contractual requirements.
Drive operational readiness, incident management, risk mitigation, business continuity, and service quality.
Oversee staffing, workforce planning, scheduling, capacity management, and operational execution.
Client Relationship Management
Serve as the primary operational contact for assigned customer stakeholders.
Build strong client relationships through consistent communication, transparency, and execution.
Lead operational reviews, executive business reviews, and quarterly business reviews (QBRs).
Present operational performance, SLA results, capacity planning, risks, and continuous improvement initiatives.
Resolve customer escalations and identify opportunities to enhance service delivery and customer satisfaction.
Leadership & Talent Development
Lead and develop a team of Service Leads, Technical Leads, and Data Center Technicians.
Drive employee engagement, coaching, mentoring, performance management, succession planning, and leadership development.
Partner with Human Resources and Recruiting to support hiring, onboarding, and workforce growth.
Foster a culture of accountability, teamwork, safety, customer service, and continuous improvement.
Operational & Financial Performance
Manage operational budgets, labor forecasting, overtime, resource utilization, and productivity.
Monitor operational performance using dashboards, KPIs, and scorecards.
Ensure compliance with company policies, customer requirements, safety standards, and audit readiness.
Drive Lean process improvements, automation, standardization, and operational efficiencies.
Performance Expectations
Success in this role is measured through the following performance scorecard:
SLA Performance (35%) - Contractual compliance, uptime, customer satisfaction, and service delivery.
Delivery & Throughput (20%) - Productivity, labor utilization, work completed versus forecast, and operational output.
Quality & Accuracy (15%) - First-time-right execution, QA/QC performance, audit compliance, and documentation accuracy.
Repair & Responsiveness (15%) - Ticket response time, incident management, MTTR, backlog reduction, and escalation management.
Governance & Reporting (10%) - Weekly and monthly operational reporting, dashboard accuracy, compliance, and audit readiness.
Continuous Improvement (5%) - Delivery of process improvements, automation opportunities, operational efficiencies, and a minimum of three improvement initiatives per quarter.
MINIMUM QUALIFICATIONS
Bachelor's degree in business, engineering, information technology, or a related field, or equivalent on-the-job experience.
8+ years of leadership experience in data center operations, managed services, critical facilities, or mission-critical operations.
5+ years managing multiple operational teams across geographically distributed sites.
Experience leading organizations of 100+ employees; experience managing 200+ employees is preferred.
Demonstrated success managing enterprise or hyperscale customer relationships.
Experience leading 24x7 operations with accountability for safety, service delivery, and operational performance.
Strong financial and business management skills, including budgeting, workforce planning, and operational forecasting.
Proven ability to lead organizational change and continuous improvement initiatives.
Bachelor's degree in business, engineering, information technology, or a related field, or equivalent on-the-job experience.
8+ years of leadership experience in data center operations, managed services, critical facilities, or mission-critical operations.
5+ years managing multiple operational teams across geographically distributed sites.
Experience leading organizations of 100+ employees; experience managing 200+ employees is preferred.
Demonstrated success managing enterprise or hyperscale customer relationships.
Experience leading 24x7 operations with accountability for safety, service delivery, and operational performance.
Strong financial and business management skills, including budgeting, workforce planning, and operational forecasting.
Proven ability to lead organizational change and continuous improvement initiatives.
Preferred Qualifications
Experience supporting managed service, IT operations, and business operations.
Knowledge of ITIL service management principles.
Lean Six Sigma, PMP, or other project management certifications.
Experience with executive dashboards, KPI reporting, and business reviews.
Strong understanding of mission-critical infrastructure and data center operations.
Experience supporting managed service, IT operations, and business operations.
Knowledge of ITIL service management principles.
Lean Six Sigma, PMP, or other project management certifications.
Experience with executive dashboards, KPI reporting, and business reviews.
Strong understanding of mission-critical infrastructure and data center operations.
EOS BENEFITS:
At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:
- Health, Vision, and Dental Insurance starting the 1st of the month after your start date.
- 10 Days of Paid Time Off (PTO) annually
- 12 Paid Holidays
- 6 Sick Days (available after 90 days of employment)
- 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#INDNAMER
#LI-ONSITE