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Policy Service Manager Jobs Near Me

Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee ... service policies and procedures to improve customer experience. - Monitor service metrics and ...

Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee ... service policies and procedures to improve customer experience. - Monitor service metrics and ...

Driving sales, steps of service, and guest satisfaction ... In conjunction with all management, enforcing compliance with all employment policies and ...

Adhere to all company policies and procedures. * All other duties as required by management ... Customer Service - Manages difficult or emotional customer situations; responds promptlytocustomer ...

Service Manager - Gahanna ABOUT HONEYGROW honeygrow is a thriving Philadelphia-based fast-casual ... Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures ...

Service Manager - Gahanna ABOUT HONEYGROW honeygrow is a thriving Philadelphia-based fast-casual ... Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures ...

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Policy Service Manager information

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$57.5K

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How much do policy service manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for policy service manager in the United States is $109,580.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What cities are hiring for Policy Service Manager jobs?

Cities with the most Policy Service Manager job openings:

What states have the most Policy Service Manager jobs?

States with the most job openings for Policy Service Manager jobs include:

A map of the United States highlighting the number of Policy Service Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Policy Service Manager job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Service Manager

Marysville, OH • On-site

Penske Vehicle Services
Motor Vehicle Manufacturing • 501 - 1,000 employees

Full-time

Re-posted 29 days ago


Penske Vehicle Services rating

8.2

Company rating: 8.2 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

Position: Service Manager
Location: Marysville, OH
Description
The Service Manager is responsible for overseeing the daily operations, performance, and progress of all automotive repair and service-related activities within the Honda Service Center. This role provides leadership, guidance, and support to the Service Department team while ensuring high-quality vehicle repairs, operational efficiency, and exceptional customer experience.
The Service Manager will supervise technical operations, coordinate workflow among Automotive Technicians, and drive continuous improvement through effective communication, training, and team development.
Essential Job Functions:
Coordinate and provide daily direction in oversight of the company's vehicle repair process, including, but not limited to:
  • Coordinate and oversee daily vehicle repair operations to ensure efficiency, accuracy, and quality.
  • Assign, prioritize, and dispatch work assignments to Automotive Technicians.
  • Monitor repair progress and technician productivity to ensure timely completion of work
  • Ensure vehicle diagnostics and repairs are performed in accordance with manufacturer and company standards.
  • Collaborate with internal departments to communicate repair needs, diagnoses, and status updates.
  • Provide day-to-day leadership, coaching, and support to Service Department personnel.
  • Promote a culture of teamwork, accountability, and continuous improvement.
  • Facilitate daily team communications and operational meetings.
  • Identify and support employee training and development opportunities to enhance technical and customer service capabilities.
  • Respond proactively to customer concerns and service-related needs.
  • Foster positive customer relationships by ensuring a professional and customer-focused service environment.
  • Maintain high standards of customer satisfaction and service quality.
  • Serve as a point of escalation for service-related issues when necessary.
  • Ensure compliance with company policies, procedures, and safety standards.
  • Support operational initiatives and departmental goals as assigned.
  • Perform other duties as assigned by management based on business needs.

Requirements:
  • Must have valid driver's license and ability to drive manual transmission vehicles
  • 1-2 years of experience managing/leading a Team required
  • 2-3 years previous automotive repair experience required
  • Strong analytical and computer skills
  • MS Office Suite (Word, Excel, Power Point, etc.) some proprietary systems helpful
  • Excellent customer service skills; strong verbal and written communication
  • Lifting Requirements: 5 � 40 lbs.
  • Requires a moderate to high level of physical activity

Lifting Requirements: 5 � 50 lbs.
Physical Requirements: Requires moderate to high level of physical activity

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