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Role and Responsibilities

The project manager supports Environmental Comfort's post-sale interests on projects such as:

• Act as company liaison between customer, company, and manufacturer.
• Effectively coordinate logistics including:
  • Equipment delivery between manufacturer and customer
  • Commissioning
  • Equipment Startup
  • Warranty
• Provide equipment documentation to contractors, customers, and end users as applicable.
• Create business processes designed to facilitate effective and efficient management of warranty activity.
• Receive and document warranty requests for service and either a) resolve them, b) pass them to the warranty technician for phone support, or c) subcontract requests to a service source for further action.
• Participate in site walk-throughs, on and off-site job meetings, and on or off-site warranty issues as required.
• Review, evaluate, negotiate, and approve invoices from subcontractors for startup, commissioning, and/or warranty services up to budgeted amount for the project. Seek approval from Sales Engineers or management for invoices exceeding budget.

This is a high-paced position that is critical to organizational success relating to maintaining post-sale profitability,

1. Collaboration with internal teammates, external customers, and vendor partners is paramount to the success of this role.
2. The successful project manager is organized, level-headed, and can manage multiple priorities

Key competencies

• Technical competency regarding design, installation, and maintenance of HVAC equipment
• Customer service focus
• Analysis and Problem solving skills
• Proactive communication
• Collaboration and ability to work across various parts of the organization

Qualifications and Education Requirements

• 3 years or more experience in project management in the construction trades
• Construction related degree is preferred

Preferred Skills

• Proficient with Microsoft 365 products
• Effective time management
• Ability to read, understand, organize, and influence multiple project schedules

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in an office environment and the temperature in the work environment is usually moderate. The position's primary office is the Columbus office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. Occasional travel may be required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions.

Must be able to walk, bend, stand, and reach constantly during a workday.

Must be able to lift 15 – 20 lbs.

Standing for long periods of time (4-5 hours) occasionally

Must be able travel via plane or car to events

Additional Notes

This position reports to a team leader and contributes to the overall success of the sales team