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Live In Airbnb Customer Support Jobs Near Me

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Accurately document customer interactions in our CRM system to maintain thorough records * Partner with teammates and cross-functional departments to share insights and improve customer support ...

Customer Support Specialist

Dublin, OH · On-site

$17 - $23/hr

The Customer Service Representative plays a critical role in ensuring a positive customer experience while supporting efficient operations and on-time delivery. Key ResponsibilitiesCustomer Support ...

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Accurately document customer interactions in our CRM system to maintain thorough records * Partner with teammates and cross-functional departments to share insights and improve customer support ...

Customer Support Specialist

Reynoldsburg, OH · On-site

$16.50 - $22.25/hr

We also believe in investing in our people and providing them with opportunities for growth, development, and advancement. We offer a dynamic and supportive work environment, a culture of continuous ...

This role requires the ability to work lawfully in the U.S. without employment-based immigration ... customer support by phone, troubleshoot internet and phone technical issues, and handle basic ...

Customer Support Representative

Columbus, OH · On-site

$15 - $20.25/hr

Customer Service Representative Are you ready to build your career by joining a global financial ... Ability to contribute in a fast paced, team-oriented environment. * Aptitude to multi-task and ...

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Live In Airbnb Customer Support information

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How much do live in airbnb customer support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for live in airbnb customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What cities are hiring for Live In Airbnb Customer Support jobs?

Cities with the most Live In Airbnb Customer Support job openings:

What states have the most Live In Airbnb Customer Support jobs?

States with the most job openings for Live In Airbnb Customer Support jobs include:

What are the most commonly searched types of Airbnb Customer Support jobs?

The most popular types of Airbnb Customer Support jobs are:

A map of the United States highlighting the number of Live In Airbnb Customer Support job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Live In Airbnb Customer Support job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Support Specialist

Facilities Management Express

Columbus, OH • On-site

$17.50 - $23.50/hr

Full-time

Posted 4 days ago


Job description

Are you passionate about building strong rapport with customers and learning technical skills? Do you have a knack for problem solving? Do you enjoy working with software to create impactful solutions for end-users? Are you looking to make a splash as part of a small but growing team? If you answered "Yes'' to all those questions, then we're looking for you!

The Customer Support Specialist plays a key role on the Customer Success team, otherwise known as FMX's secret weapon. We stand out in the industry due to our world-class customer support, which has earned us a 98% customer satisfaction rating! Customer Support Specialists are FMX product experts and act as the frontline support for all customer questions and technical issues. In this role, you'll manage a high volume of inbound support tickets, phone calls, live chat messages, and specialized customer projects and also provide product support for our implementation and retention teams. You'll be expected to take initiative, meet project deadlines, and provide timely responses to customer inquiries. You'll be working in a fast-paced, high-energy, and collaborative environment, where you'll be expected to show up every day and impact the strategy and culture of the company in a positive way.

You can expect to dedicate 75% of your time to supporting our customers, 15% investigating product-related issues, and 10% providing assistance to the implementation and retention teams.

Responsibilities:
As a Customer Support Specialist, you will:

  • Manage a high volume of inbound support tickets, phone calls, and live chat messages
  • Answer product-related questions and inquiries in great detail
  • Investigate, troubleshoot, document, and resolve technical issues
  • Adhere to customer support SLAs for response and resolution times
  • Coordinate and lead end-user training sessions
  • Fulfill FMX site configuration projects and adhere to completion timelines
  • Maintain a high-level of customer satisfaction through professional and courteous service
  • Provide product support for the implementation and retention teams as needed
  • Develop internal and customer-facing documentation
  • Work closely with the Customer Support management team to identify new ways to streamline processes and improve workflow