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Internship Remote Inbound Customer Service Representative Jobs in Columbus, OH

GWC Warranty

Customer Service Representative

Columbus, OH · On-site

$15 - $20.25/hr

Customer Service Representative APCO Holdings partners with dealerships across North America to ... Handle a high volume of inbound calls while maintaining strong service levels * Answer questions ...

Matic

Be Seen First

Customer Services Representative

Columbus, OH · On-site

$43K - $54K/yr

Our Expectations of an Inbound CSR: * Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request. * One Call Resolution: Do everything you can to solve the issue ...

Lincare

Customer Service Rep

Logan, OH

$13.50 - $18.25/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

K9 Resorts Hilliard

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Customer Service Representative

Hilliard, OH · On-site

$15 - $16/hr

Title: -Customer Service Representative Reports to: General Manager / Resort Owner Customer Service Representative The Customer Service Representative is responsible for providing every client with a ...

K9 Resorts Hilliard

Be Seen First

Customer Service Representative

Hilliard, OH · On-site

$15 - $16/hr

Title: -Customer Service Representative Reports to: General Manager / Resort Owner Customer Service Representative The Customer Service Representative is responsible for providing every client with a ...

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All JobsInternship Remote Inbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative Jobs in Columbus, OH

Internship Remote Inbound Customer Service Representative information

See Columbus, OH salary details

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How much do internship remote inbound customer service representative jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for internship remote inbound customer service representative in Columbus, OH is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the key skills and qualifications needed to thrive as an Internship Remote Inbound Customer Service Representative, and why are they important?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an Internship Remote Inbound Customer Service Representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.
What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Columbus, OH? The most popular types of Remote Inbound Customer Service Representative jobs in Columbus, OH are:
What are popular job titles related to Internship Remote Inbound Customer Service Representative jobs in Columbus, OH? For Internship Remote Inbound Customer Service Representative jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Internship Remote Inbound Customer Service Representative jobs in Columbus, OH look for? The top searched job categories for Internship Remote Inbound Customer Service Representative jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Columbus, OH with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

GWC Warranty

Columbus, OH • On-site

$15 - $20.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Customer Service Representative

APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers.

Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve.

We are looking for a Customer Service Representative to join our Customer Service team. In this role, you will be the voice of APCO, helping customers, dealers, agents, and repair facilities get the information and support they need quickly and professionally. Your work will play an important role in ensuring every customer interaction reflects the high standard of service our partners expect.

What You'll Do

  • Handle a high volume of inbound calls while maintaining strong service levels
  • Answer questions about coverage, contracts, and claims from customers, dealers, and repair facilities
  • Resolve customer issues or route inquiries to the appropriate department when needed
  • Maintain accurate and consistent documentation in company systems
  • Communicate with key stakeholders to ensure a smooth and positive claims experience
  • Monitor call queues and maintain agent availability through proper system usage
  • Anticipate customer needs and deliver solutions with professionalism and empathy

What Makes You Successful

You'll thrive in this role if you're a strong communicator who can build trust quickly and create a positive experience for every customer interaction. You're comfortable handling a high volume of calls while staying patient, professional, and solution oriented.

You're also organized and detail-oriented, able to navigate multiple systems while maintaining accurate documentation. Just as importantly, you bring a learning mindset; you're open to feedback, adaptable to change, and motivated to continuously improve.

Basic Qualifications

  • High school diploma or equivalent
  • Previous customer service experience (call center experience preferred)
  • Ability to navigate computer systems and maintain accurate documentation
  • Strong verbal and written communication skills

This Role Might Be a Great Fit If You...

  • Enjoy helping people and take pride in solving problems
  • Stay calm and professional in fast-paced or high-volume environments
  • Like learning new systems and becoming an expert in how things work
  • Take ownership of issues and follow through until they're resolved

What We Offer

  • Competitive hourly pay
  • Comprehensive medical, dental, and vision benefits
  • 401(k) with company match
  • Paid time off and company holidays
  • Opportunities for career growth and internal advancement
  • A collaborative and supportive team environment

At APCO, the way we work matters just as much as the results we deliver. Our values guide how we work, how we partner, and how we deliver results.

We C.A.R.E.

Committed – We build strong, high-trust relationships with our partners and each other.

Accountable – We take ownership of outcomes and hold ourselves to the highest standards of performance and integrity.

Results-Driven – We focus on delivering measurable outcomes that create value for our partners and our business.

Excellent – We strive for excellence in everything we do while balancing short-term performance with long-term success.

If you're excited about joining a team that values collaboration, accountability, and continuous improvement, we'd love to hear from you.

Apply