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Internship Remote Inbound Customer Service Representative Jobs in Columbus, OH

Amicis Global

Customer Service Representative

Columbus, OH · On-site

$15.50 - $21/hr

Engage internal clients via both inbound and outbound phone calls Act as initial and ongoing ... services or a related field, such as customer service. Prefer a 4-year college degree and an ...

Matic

Senior Customer Service Representative

Columbus, OH · On-site

$19.23 - $20.19/hr

Our Expectations of an Inbound CSR: * Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request. * One Call Resolution: Do everything you can to solve the issue ...

Ryder

Customer Service Representative

Pataskala, OH

$20 - $22/hr

We are immediately hiring a Customer Service Representative in Etna, OH for a brand-new Ryder ... Thisindividual is responsible for inbound sales calls, maintains appropriate inventory levels, and ...

Ryder

Customer Service Representative

Lockbourne, OH

$20 - $22/hr

We are immediately hiring a Customer Service Representatives (5) in Lockbourne, OH for a brand-new ... Thisindividual is responsible for inbound sales calls, maintains appropriate inventory levels, and ...

Matic

Senior Customer Service Representative

Columbus, OH · On-site

$19.23 - $20.19/hr

Our Expectations of an Inbound CSR: * Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request. * One Call Resolution: Do everything you can to solve the issue ...

Ryder

Customer Service Representative

New Albany, OH · Hybrid

We are immediately hiring a Customer Service Representative (Hybrid) in New Albany, OH for our ... Thisindividual is responsible for inbound sales calls, maintains appropriate inventory levels, and ...

Ryder

Customer Service Representative

Lockbourne, OH

$22.75/hr

We are immediately hiring a Customer Service Representative in Lockbourne, OH for our Supply Chain ... Thisindividual is responsible for inbound sales calls, maintains appropriate inventory levels, and ...

Ryder

Customer Service Representative

Pataskala, OH

$22/hr

We are immediately hiring a Customer Service Representative in Etna, OH for our Supply Chain ... Thisindividual is responsible for inbound sales calls, maintains appropriate inventory levels, and ...

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All JobsInternship Remote Inbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative Jobs in Columbus, OH

Internship Remote Inbound Customer Service Representative information

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How much do internship remote inbound customer service representative jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for internship remote inbound customer service representative in Columbus, OH is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the key skills and qualifications needed to thrive as an Internship Remote Inbound Customer Service Representative, and why are they important?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an Internship Remote Inbound Customer Service Representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.
What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Columbus, OH? The most popular types of Remote Inbound Customer Service Representative jobs in Columbus, OH are:
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What cities near Columbus, OH are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Columbus, OH with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you
Senior Customer Service Representative

Senior Customer Service Representative

Matic

Columbus, OH

$19.23 - $20.19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

The Importance of this Role
We're looking for a Senior Customer Service Representative to be the voice of Matic! Your job is to keep our customers happy by providing top-notch service. You will work directly with customers over the phone to answer questions, resolve concerns, and ensure they stay with Matic for the long haul.
Responsibilities:
  • Frontline Support: Provide expert service and guidance to our customers primarily over the phone, as well as email and text.
  • Retention: Identify customers at risk of cancellation and use problem-solving skills to retain their business
  • Value Articulation: Clearly articulate the Matic value proposition to reinforce why the customer chose us.
  • Upselling: Offer other insurance products (bundling) to our customers where applicable to increase their coverage and value.
  • Goal Achievement: Achieve team goals for productivity, quality, client satisfaction) and policy retention.
Our Expectations of an Inbound CSR:
  • Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request.
  • One Call Resolution: Do everything you can to solve the issue before ending the call.
  • Customer Holds: Inform customers they are being placed on hold. Check in every minute at a minimum to update.
  • We Champion Our Customers: Every call and every interaction. Be proactive and if something is not right, own it.
  • Professionalism: Be calm, professional, and empathetic. Represent the company as you would want your company represented.
  • Good, Better, Best: Don't settle. Look for ways to improve daily.
Requirements:
  • 1+ year of Customer Service experience (phone-based).
  • Effective verbal communication skills with a talent for de-escalation and empathy.
  • Tenacity and persuasiveness-you must be comfortable attempting to "save" a customer who wants to cancel.
  • Ability to multitask: listening and responding to the customer while using a computer to research and enter information.
  • Passion that can convey the value of our Matic message clearly.
What We Offer
  • We offer a competitive base hourly rate of $19.23 to $20.19
  • You have an ownership stake - all Maticians receive Matic stock options.
  • Unlimited Paid Time Off.
  • Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.
  • 401(k) Retirement Plan.
  • Continuing education, licensing and professional development paid for by Matic.
  • Career advancement - we have a culture that focuses on internal promotion and career growth.
  • A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc!
  • Modern office environment (that's CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!).

About Matic
Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.

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