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Medical Front Office - Patient Service Specialist

NovaCare Rehabilitation

Columbus, OH • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

NovaCare Rehabilitation rating

5.4

Company rating: 5.4 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

829th of 891 rated healthcare providers

Job description

Overview
Position: Patient Service Specialist
Location: 5650 N. Hamilton Rd., Columbus, OH 43230
Type of Employment: Full-time
Schedule: Full-time, Monday-Friday
Compensation: $16.00 - $18.00/hour
When patients enter our outpatient physical therapy center in CITY, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
  • Start Strong: Our mentorship and orientation programs ensure a successful transition
  • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
  • Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
  • Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications
Minimum:
  • High School Diploma or GED

Preferred:
  • 1 Year Front Desk experience
  • Healthcare experience

Additional Data
Equal Opportunity Employer/including Disabled/Veterans

What NovaCare Rehabilitation employees say

Pay

Benefits

Hours and flexibility

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About NovaCare Rehabilitation

Sourced by ZipRecruiter

NovaCare Rehabilitation is a leading physical therapy company based in King of Prussia, PA, US. The business specializes in providing exceptional care and innovative services to aid in the recovery of daily lives across the Pennsylvania region. Operating under the healthcare industry, NovaCare Rehabilitation is dedicated to delivering high-quality patient care through physical therapy, athletic training, occupational therapy, and many other rehabilitation services. The company was established with a mission to empower its patients, helping them to reach their full potential through personalized programs.

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US

Year founded

1996

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