IT Helpdesk Technician
Westerville, OH · On-site
Job Title: Entry level IT Helpdesk Technician Department: Information Technology Reports To ... Maintain accurate documentation of procedures, ticket resolutions, and equipment tracking systems.
IT Helpdesk Technician
Westerville, OH · On-site
Job Title: Entry level IT Helpdesk Technician Department: Information Technology Reports To ... Maintain accurate documentation of procedures, ticket resolutions, and equipment tracking systems.
IT Helpdesk Technician
Westerville, OH · On-site
Description Job Title: Entry level IT Helpdesk Technician Department: Information Technology ... Maintain accurate documentation of procedures, ticket resolutions, and equipment tracking systems.
IT Helpdesk Technician
Westerville, OH · On-site
Description Job Title: Entry level IT Helpdesk Technician Department: Information Technology ... Maintain accurate documentation of procedures, ticket resolutions, and equipment tracking systems.
Service Desk Analyst I (Columbus)
$19.75 - $27/hr
By aligning security strategy, infrastructure, and operational excellence, we help organizations ... entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ticket-based support or ...
Quick apply
Service Desk Analyst I (Columbus)
$19.75 - $27/hr
By aligning security strategy, infrastructure, and operational excellence, we help organizations ... entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ticket-based support or ...
Service Desk Analyst I (Columbus)
Columbus, OH · On-site
$19.75 - $27/hr
By aligning security strategy, infrastructure, and operational excellence, we help organizations ... entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ticket-based support or ...
Service Desk Analyst I (Columbus)
Columbus, OH · On-site
$19.75 - $27/hr
By aligning security strategy, infrastructure, and operational excellence, we help organizations ... entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ticket-based support or ...
Entry Level Data Center Technician #13453 Basic knowledge of or hands-on experience with computer ... This role is critical to ensuring the reliability and performance of our data center operations.
Entry Level Data Center Technician #13453 Basic knowledge of or hands-on experience with computer ... This role is critical to ensuring the reliability and performance of our data center operations.
Data Center Technician IC1
New Albany, OH · On-site
2nd Shift - Entry Level Data Center Technician #13458 Basic knowledge of or hands-on experience ... This role is critical to ensuring the reliability and performance of our data center operations.
Data Center Technician IC1
New Albany, OH · On-site
2nd Shift - Entry Level Data Center Technician #13458 Basic knowledge of or hands-on experience ... This role is critical to ensuring the reliability and performance of our data center operations.
They also take an integral part of developing entry level staff members to the brand. Always ... Monitor produce freshness and prep, ticket times, and order accuracy. Perform routine temperature ...
They also take an integral part of developing entry level staff members to the brand. Always ... Monitor produce freshness and prep, ticket times, and order accuracy. Perform routine temperature ...
They also take an integral part of developing entry level staff members to the brand. Always ... Monitor produce freshness and prep, ticket times, and order accuracy. Perform routine temperature ...
They also take an integral part of developing entry level staff members to the brand. Always ... Monitor produce freshness and prep, ticket times, and order accuracy. Perform routine temperature ...
In addition to day-to-day ticket resolution, this position contributes to continuous improvement by ... and operational teams, by being approachable, communicative, and dependable. • Resolve as many ...
In addition to day-to-day ticket resolution, this position contributes to continuous improvement by ... and operational teams, by being approachable, communicative, and dependable. • Resolve as many ...
In addition to day-to-day ticket resolution, this position contributes to continuous improvement by ... and operational teams, by being approachable, communicative, and dependable. • Resolve as many ...
In addition to day-to-day ticket resolution, this position contributes to continuous improvement by ... and operational teams, by being approachable, communicative, and dependable. • Resolve as many ...
IT Support Specialist I
Columbus, OH · On-site
$54K - $64K/yr
This position focuses on rapid issue resolution, effective ticket handling, clear communication ... Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience ...
IT Support Specialist I
Columbus, OH · On-site
$54K - $64K/yr
This position focuses on rapid issue resolution, effective ticket handling, clear communication ... Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience ...
IT Support Specialist I
Columbus, OH · On-site
$54K - $64K/yr
This position focuses on rapid issue resolution, effective ticket handling, clear communication ... Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience ...
IT Support Specialist I
Columbus, OH · On-site
$54K - $64K/yr
This position focuses on rapid issue resolution, effective ticket handling, clear communication ... Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience ...
Data Center Technician IC1
New Albany, OH · On-site
$17.31 - $24.43/hr
... innovation, and operational agility. Milestone is focused on building an employee-first ... Job Overview Entry Level Data Center Technician #13453 Basic knowledge of or hands-on experience ...
Data Center Technician IC1
New Albany, OH · On-site
$17.31 - $24.43/hr
... innovation, and operational agility. Milestone is focused on building an employee-first ... Job Overview Entry Level Data Center Technician #13453 Basic knowledge of or hands-on experience ...
Senior Machine Operator
Columbus, OH · On-site
$15.75 - $19/hr
About the role: Perform routine operational tasks following established procedures. Monitor ... ticket instructions, prior to routing for shipment. * Documents job information such as material ...
Senior Machine Operator
Columbus, OH · On-site
$15.75 - $19/hr
About the role: Perform routine operational tasks following established procedures. Monitor ... ticket instructions, prior to routing for shipment. * Documents job information such as material ...
Senior Machine Operator
Columbus, OH · On-site
$15.75 - $19/hr
About the role: Perform routine operational tasks following established procedures. Monitor ... ticket instructions, prior to routing for shipment. * Documents job information such as material ...
Senior Machine Operator
Columbus, OH · On-site
$15.75 - $19/hr
About the role: Perform routine operational tasks following established procedures. Monitor ... ticket instructions, prior to routing for shipment. * Documents job information such as material ...
Senior Sales Advisor
Columbus, OH · Remote
$120K - $360K/yr
These are not entry-level buyers. They are experienced, often skeptical, and expect to speak with ... You have a proven track record closing high-ticket ($10K-$35K+) B2B offers * You can hold your own ...
Quick apply
Senior Sales Advisor
Columbus, OH · Remote
$120K - $360K/yr
These are not entry-level buyers. They are experienced, often skeptical, and expect to speak with ... You have a proven track record closing high-ticket ($10K-$35K+) B2B offers * You can hold your own ...
Entry Level Ticket Operations information
See salary details
$11.06 - $12.85
0% of jobs
$12.85 - $14.64
12% of jobs
$15.84 is the 25th percentile. Wages below this are outliers.
$14.64 - $16.43
20% of jobs
$16.43 - $18.23
16% of jobs
The median wage is $18.47 / hr.
$18.23 - $20.02
19% of jobs
$21.66 is the 75th percentile. Wages above this are outliers.
$20.02 - $21.81
9% of jobs
$21.81 - $23.60
11% of jobs
$23.60 - $25.39
6% of jobs
$25.39 - $27.19
3% of jobs
$27.19 - $28.98
2% of jobs
$28.98 - $30.77
2% of jobs
$11
$19
$30
How much do entry level ticket operations jobs pay per hour?
As of Aug 15, 2026, the average hourly pay for entry level ticket operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.
What are popular job titles related to Entry Level Ticket Operations jobs?
For Entry Level Ticket Operations jobs, the most frequently searched job titles are:
What job categories do people searching Entry Level Ticket Operations jobs look for?
The top searched job categories for Entry Level Ticket Operations jobs are:
What states have the most Entry Level Ticket Operations jobs?
States with the most job openings for Entry Level Ticket Operations jobs include:
What are the most commonly searched types of Ticket Operations jobs?
The most popular types of Ticket Operations jobs are:
Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
Job Title: Entry level IT Helpdesk Technician
Department: Information Technology
Reports To: Director of IT
Location: 470 Olde Worthington Rd. Westerville, Ohio 43082
Job Type: Full-Time
Job Overview:
We are seeking a reliable, motivated, and technically skilled Entry Level Helpdesk Technician to join our dynamic IT team. The ideal candidate will provide first-line support to end users, troubleshoot and resolve technical issues, assist with hardware/software deployment, and maintain critical IT infrastructure. This role is crucial to ensuring daily operations run smoothly, contributing to both on-site and remote IT support needs across our organization.
Key Responsibilities:
Requirements
Qualifications:
Department: Information Technology
Reports To: Director of IT
Location: 470 Olde Worthington Rd. Westerville, Ohio 43082
Job Type: Full-Time
Job Overview:
We are seeking a reliable, motivated, and technically skilled Entry Level Helpdesk Technician to join our dynamic IT team. The ideal candidate will provide first-line support to end users, troubleshoot and resolve technical issues, assist with hardware/software deployment, and maintain critical IT infrastructure. This role is crucial to ensuring daily operations run smoothly, contributing to both on-site and remote IT support needs across our organization.
Key Responsibilities:
- Respond to and resolve technical support tickets via phone, email, and in-person.
- Diagnose and troubleshoot end-user issues involving:
- User accounts and access
- Print services and printer configuration
- Asset inventory management
- Support for desktops, thin clients, laptops, tablets, phones, and hotspots
- Use physical and logical diagnostic tools to resolve network and hardware/software issues.
- Assist with the setup and deployment of technology solutions for new Ardent site launches.
- Assist with site teardowns and equipment removal once Ardent site sales are complete.
- Maintain a structured and documented scrapping process for decommissioned technology assets, ensuring Director of IT approval.
- Work independently to complete special IT projects; take ownership of assigned helpdesk initiatives.
- Maintain accurate documentation of procedures, ticket resolutions, and equipment tracking systems.
- Collaborate with other technical teams to troubleshoot and resolve large scale issues.
- Handle special requests and participate in unique technology projects as directed.
- Manage inventory and accountable property within the IT storage room, ensuring accuracy and accessibility.
- Test and evaluate new hardware and software before company-wide deployment.
- Oversee and manage daily ticketing queue operations-create, route, and resolve helpdesk tickets efficiently.
- Uphold high standards in customer service, ensuring a positive and supportive user experience.
- Adhere to documentation best practices and departmental standards.
Requirements
Qualifications:
- 1-2 years of relevant experience in a technical support or helpdesk role.
- Strong understanding of Windows operating systems, Office 365, and common network troubleshooting tools.
- Knowledge of desktop imaging solutions (e.g., Intune).
- Familiarity with IT asset management systems and ticketing platforms (e.g., Freshdesk, AssetTiger).
- Excellent problem-solving, communication, and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational skills with attention to detail and documentation.
- Willingness to travel occasionally for site support, as needed.