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Entry Level Shipping Customer Service Jobs Near Me

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Columbus, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Columbus, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Matheson Inc.

Customer Service Representative

Hilliard, OH · On-site

$15.25 - $20.50/hr

Customer Service Representative The Customer Service Representative (CSR) responds to existing and prospective customers and sales concerning accepting, shipping and delivery of Matheson Tri-Gas (MTG ...

Matheson Tri-Gas

Customer Service Representative

Hilliard, OH · On-site

$15.25 - $20.50/hr

JOB SUMMARY The Customer Service Representative (CSR) responds to existing and prospective customers and sales concerning accepting, shipping and delivery of Matheson Tri-Gas (MTG) products and ...

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Entry Level Shipping Customer Service information

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How much do entry level shipping customer service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for entry level shipping customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Shipping Customer Service jobs?

The most popular types of Shipping Customer Service jobs are:

Entry Level Shipping Customer Service jobs near you
A map of the United States highlighting the number of Entry Level Shipping Customer Service job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Entry Level Shipping Customer Service job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Warehouse Customer Service Rep - Shipping/Receiving

ID Logistics

West Jefferson, OH • On-site

$21/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

ID Logistics rating

5.7

Company rating: 5.7 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

343rd of 366 rated logistics

Job description

ID Logistics Customer Service Position

ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US base in Scranton, PA. We accelerated growth in 2022 after merging with Kane Logistics just three years prior. Now operating as ID Logistics US, we provide comprehensive supply chain solutions across 50+ sites, powered by over 7,000 team members within the United States. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning!

Description of the Position

Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely with customers and on-site management to handle various product inquiries, special requests, or discrepancies, shipping and receiving as well as billing and invoicing. The position requires positive interpersonal skills including effective verbal and written communication skills.

Responsibilities
  • Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors.
  • Processing billing and invoicing with tight turnaround times and attention to detail.
  • Resolve any issues with billing, invoicing, shipping and/or receiving with customers and internal management.
  • Daily effective communication (email, phone, or in-person) with customers and internal team members and management.
  • Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
  • Follow corporate and site-specific Good Manufacturing Practices and assist in enforcing them when necessary.
  • Observe all company safety rules and assist in enforcement as appropriate. Other duties as assigned.

This is an on-site role

Monday - Thursday, 5:00AM – 3:30PM with OT as needed.

$21/hr

Benefits include PTO, sick time, corporate holidays, medical, dental and vision insurance, 401(k) matching, and more. Compensation is based on experience, skills, and education.

Requirements
  • High School Diploma or GED; or equivalent combination of experience and education; Bachelor's degree in business or similar discipline preferred.
  • 3 years verifiable customer service experience Strong written and verbal communication skills Outstanding computer and data entry skills Proficient in Microsoft Office suite

What ID Logistics employees say

Pay

Benefits

Hours and flexibility

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