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Entry Level Case Resolution Specialist Jobs Near Me

Basecamp Recovery Center

Case Manager - Whitehall

Columbus, OH · On-site

$19.25 - $24.75/hr

Peer Support Services - Certified Peer Recovery Specialists offering lived-experience guidance and ... Conflict resolution skills * Ability to engage and communicate effectively with individuals from ...

Wallick

Employee Relations Specialist

New Albany, OH

The Associate Relations Specialist assists with managing associate relations issues and investigations, EEO complaints, conflict resolution and other work-related issues and case documentation. This ...

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How much do entry level case resolution specialist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for entry level case resolution specialist in the United States is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.32 per hour, depending on experience, location, and employer.

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Entry Level Case Resolution Specialist jobs near you
A map of the United States highlighting the number of Entry Level Case Resolution Specialist job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Entry Level Case Resolution Specialist job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Case Records Specialist

National Youth Advocate Program

Columbus, OH • On-site

$20/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

National Youth Advocate Program rating

5.8

Company rating: 5.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

We are seeking a full-time Case Records Specialist to join our Care Management Team in Columbus, Ohio.
Compensation: $20/hr.
To learn more about the program, please see the information below:
https://www.nyap.org/ohio/care-management
Position Summary
The Case Records Specialist works to complete accounting and financial duties for the region(s) including billing audits, accounts payable, and accounts receivable.
Working At NYAP
  • NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
  • Excellent training and continuing education and development opportunities offered.
  • Student Loan Repayment assistance, up to $1,200 per year!
  • Medical, Dental, and Vision insurance for you and your family!
  • 22 Days Off Each Year!
  • Plus 11 Paid Holidays Per Year!
  • Competitive salaries and benefits including a 401(k)
  • Summer Hours Off (Friday afternoons off).
  • Tuition Assistance
  • Work Anniversary Trips!
  • Peace leave
RESPONSIBILITIES
  • Ensures confidentiality, safe-keeping, and document maintenance for case records.
  • Consistently maintains adherence to HIPPA privacy law.
  • Becomes knowledgeable of COA accreditation requirements and assists program staff in meeting documentation requirements and preparing for the auditing process.
  • Collects and compile data for Quality Improvement audits as directed by the Manager of Quality Improvement.
  • Ensures that all documentation audited by the contract agency is collected and properly filed prior to all scheduled audits and/or deadlines.
  • Becomes proficient in using the information systems required by the contract agency.
  • Ensures timely completion of data entry required by the contract agency and OYAP documentation policy including:
    • Case Plans
    • Semi-Annual Reviews (SAR)
    • Court Activity Requests/Results (CARR)
    • New case openings/closings
    • Activity Logs
  • Processes all discoveries and subpoenas requested by the OYAP Managed Care counsel or the legal department of the contract agency.
  • Prepares the Letters of Invitation for all Semi-Annual Reviews (SAR) and assimilate all necessary documents required by the court for the SAR.
  • Collects and compiles data for reports as required for contract compliance.
  • Assists with clerical functions such as photocopying as requested by the attorney, court, office employees, etc.
  • Distributes regular/interoffice mail.
  • Participates in rotation for picking up the Closed Records mail weekly, covering the switchboard for lunch/breaks, and filling food pantry orders.
  • Performs other duties as requested.
MINIMUM QUALIFICATIONS
  • Must have minimum of a high school diploma, or equivalent.
  • Minimum of 3 year's of experience in business, or in a clerical position.
  • Previous experience in records management in a child welfare, or medical setting desired.
  • Good typing and filing skills.
  • Experience with word processing, spreadsheets, and data entry.
  • Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet, and database programs.
Driving and Vehicle Requirements
  • Valid driver's license
  • Reliable personal transportation
  • Good driving record
  • Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability

Ready to make an impact? Apply now!
https://www.nyap.org/careers
Benefits listed are for eligible employees as outlined by our benefit policy.
The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.
An Equal Opportunity Employer, including disability/veterans
We have been serving communities and clients since 1978. We continue to expand and develop new and innovative programs for our communities and families. We offer unique and personalized services for families and individuals in four different areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.
If YOU can envision it; WE can DO it! The possibilities are endless!
We know you are compassionate and dedicated to serving your clients and communities and we are dedicated, as your employer to provide you with support to do just that. We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

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