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The Human Resources Director is responsible for shaping organizational culture, driving strategic people initiatives, and overseeing all human resources operations. This position partners closely with the COO to align HR strategy with the organization’s long-term vision and broader organizational goals. Combining high-level strategic planning with a hands-on approach to operational excellence, the HR Director ensures full-cycle talent management, regulatory compliance, and a supportive, engaging workplace culture.

Reports to:
Chief Operating Officer 

Hours:

Monday–Friday, 8:00am to 4:30pm

Compensation:
Full-time, Salaried/Exempt

Location:
CCV Office in Columbus, Ohio, with Occasional Statewide Travel

Benefits:
PTO (Paid Time Off), 10 Paid Holidays, Monthly Cell Phone Allotment, Mileage, Health, Vision, and Dental Insurance (CCV covers 75% of premium), Life Insurance, 3% Match on Retirement Plan Available after 1 Year

Key Responsibilities

• Partner with the executive leadership team to align human resources strategy with the organization's broader strategic goals.
• Manage the full-cycle recruitment, hiring, onboarding, and offboarding processes, ensuring a high-touch, welcoming experience for new hires and seamless transitions for departing employees.
• Serve as an accessible, trusted resource for daily employee inquiries and partner directly with the COO as the primary escalation point for high-risk employee relations issues, internal investigations, and termination decisions.
• Provide strategic oversight and execution of the comprehensive organizational benefits portfolio (including Health, Dental, Vision, Life, COBRA, SmartDollar, and 401k), managing annual renewals and third-party vendor relationships.
• Provide dedicated coaching and guidance to department leads regarding leadership development and complex team dynamics.
• Oversee day-to-day benefits administration, monthly billing reconciliation, and HRIS administration, while serving as the primary HR liaison to the Finance department for accurate payroll data transmission.
• Protect the organization against employment liability by maintaining strict compliance with federal, state, and local regulations, regularly auditing HR practices, updating the Employee Handbook, and overseeing independent contractor vetting, personnel files, and leave administration.
• Oversee the end-to-end design, execution, and continuous improvement of the annual performance review process, equipping managers with necessary tools and documentation.
• Cultivate a vibrant workplace culture by driving employee engagement initiatives, recognition programs, and internal team-building events.
• Actively participate in weekly EOS L10 meetings and quarterly strategic planning sessions to ensure human resources strategies directly align with the organization's Rocks and long-term vision.
• Manage day-to-day technology logistics, acting as the primary internal liaison for the third-party IT vendor.
• Other duties as assigned. 
  

Job Qualifications & Requirements

Skills and Experience

• 7–10+ years of Human Resources experience. Proven track record in a Director or leadership capacity is highly desirable.
• Bachelor’s degree required; Master’s degree or Executive HR Certification (SHRM-SCP or SPHR) strongly preferred.
• Proven capability to drive macro-level human resources strategy (such as integrating with EOS frameworks) while successfully managing hands-on, day-to-day administrative operations.
• Advanced expertise in handling sensitive employee relations issues, conducting thorough internal investigations, and navigating federal, state, and local compliance and risk mitigation.
• Strong background in the strategic oversight of comprehensive corporate benefits portfolios, vendor renewals, and technical administration of HRIS platforms.
• High emotional intelligence with demonstrated success coaching department heads through complex team dynamics and driving organization-wide culture initiatives.

Character and Spiritual

• Mature Christian, currently attending or pursuing attendance in a local church. 
• Agreement with and adherence to CCV’s Statement of Faith and Code of Conduct. 
• Demonstrated commitment to CCV’s mission and position on Core Issues. 
• Ability to work discreetly with confidential information. 
• Trustworthy, responsible, tactful, diplomatic, and focused on building consensus rather than emphasizing differences. 
• Maintain a high level of professionalism focused on client/constituent relationships.