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Provide technical support for computer Energy Management (EMS) Systems or Supervisory Control & Data Acquisition (SCADA) systems and other technical infrastructure used in Transmission Operations centers. Position requires a high degree of adaptability, and a focus on meeting customer needs and continuous improvement in the systems supported.
Essential Job Functions & Tasks:
TOPS SCADA:
1. Provide support/guidance or assist in providing support to less qualified Analysts on problem resolution.
2. Train lower-level Analysts in specific equipment and software support activities.
3. Maintain reliable operations of the EMS and SCADA systems
4. Improve and make recommendations to improve the quality and reliability of EMS and SCADA data and related services
5. Maintain real-time data interfaces
6. Develop/improve/implement EMS and SCADA tools and software
7. Keep EMS and SCADA tools up-to-date with current technologies
8. Build and maintain custom EMS and SCADA one-line displays
9. Perform modeling, check-out and commissioning of Remote Terminal Units
10. Build and maintain EMS and SCADA models
11. Define and make recommendation to implement internal EMS and SCADA standards 12. Define and implement Human Performance Initiative rules and Key Performance Indicators around SCADA processes
Protection and Control SCADA: Provide some technical support Assist Protection and Control Engineering (PCE) SCADA Standards and Production activities related to client Transmission. Assist in areas of standards development, scoping, RTU setting creation, and implementation troubleshooting. A high ability to organize and coordinate customer needs will be required.
Protection and Control SCADA
1. Able to scope small / medium SCADA projects with limited supervision and able to provide detailed feedback on scoping questions to PCE / Telecom
2. Able to identify issues with processes and tools and provide possible solutions and provide input to more seasoned personnel.
3. Able to complete complex RPA with both new and legacy aspects. Completes RPA with limited supervision.
4. Able to complete complex RTU configuration with both new and legacy aspects. Completes configuration with limited supervision.
5. Beginning to expand communication technology competency to include legacy applications (Async, Sync, client, etc)
6. Able to support stakeholders with common SCADA related issues.
7. Able to complete alarm and basic I/O 2411 settings for both greenfield and brownfield projects with limited supervision.
8. Implements standards in appropriate measures with limited guidance from higher-level team members.
9. Assists higher level team members with overall SCADA compliance items.
10. Lead training activity as part of advancement for other team and group members under Transmission University (TU) initiative and training center progression training.
Minimum Requirements:

• Bachelors degree from an accredited university in Electrical Engineering or Computer Science or related field with zero years of experience. Associates Degree with two years of experience. SCADA experience, preferably in utility. Experience working with Remote Terminal Units (RTU) and Programmable Logic Controllers (PLC). Networking would also be helpful.

Additional Requirements:
1. Demonstrate detailed understanding of operational practices of applicable equipment and software in assigned areas of knowledge
2. Strong skills in communication, issue resolution, organization, and facilitation are essential.
3. Solid understanding of the business unit / operating company systems is preferred.
4. Experience with SCADA systems required.
5. Perform troubleshooting and problem resolution in assigned areas of knowledge.
6. Provide after-hours support for the EMS/SCADA systems as needed.
7. Learning current technology utilized by client and understanding how it applies to SCADA. 8. Able to understand basic Protection and Control application and the affect it has on overall SCADA.
9. Begins to gain an understanding of what each type of equipment is in the substation with guidance from higher-level team member.