Newark, OH · On-site
$14.75 - $20/hr
The Customer Service Representative is responsible for providing superior service to customers ... Above average written and verbal communication skills with the ability to communicate to multiple ...
Newark, OH · On-site
$14.75 - $20/hr
The Customer Service Representative is responsible for providing superior service to customers ... Above average written and verbal communication skills with the ability to communicate to multiple ...
Columbus, OH · Remote
$14 - $15.50/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Columbus, OH · Remote
$14 - $15.50/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Columbus, OH · Remote
$14.50 - $19.75/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Quick apply
Columbus, OH · Remote
$14.50 - $19.75/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Columbus, OH · Remote
$14.50 - $19.75/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Quick apply
Columbus, OH · Remote
$14.50 - $19.75/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Columbus, OH · Remote
$14.50 - $19.75/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Quick apply
Columbus, OH · Remote
$14.50 - $19.75/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Columbus, OH · Remote
$14 - $15.50/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Columbus, OH · Remote
$14 - $15.50/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Columbus, OH · Remote
$14 - $15.50/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Columbus, OH · Remote
$14 - $15.50/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Columbus, OH · Remote
$15.50 - $21/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Columbus, OH · Remote
$15.50 - $21/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Columbus, OH · On-site
$14.50 - $19.75/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Columbus, OH · On-site
$14.50 - $19.75/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Columbus, OH · On-site
$14.50 - $19.75/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Columbus, OH · On-site
$14.50 - $19.75/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Columbus, OH · On-site
$15 - $20.25/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Columbus, OH · On-site
$15 - $20.25/hr
The CSR will process all customer orders in accordance with the established company standards and ... Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in ...
Columbus, OH · On-site
$15 - $20.25/hr
Customer Service Representative Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then ...
Columbus, OH · On-site
$15 - $20.25/hr
Customer Service Representative Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then ...
Columbus, OH · On-site
$18 - $28/hr
Infin Moving is seeking a professional and customer-focused Customer Service Representative to support our Columbus operations. This role assists customers with scheduling moves, answering service ...
Quick apply
Columbus, OH · On-site
$18 - $28/hr
Infin Moving is seeking a professional and customer-focused Customer Service Representative to support our Columbus operations. This role assists customers with scheduling moves, answering service ...
Columbus, OH · On-site
$15/hr
Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing for an experienced Customer Service Representative (CSR). Central Ohio Appliance Repair, a family ...
Columbus, OH · On-site
$15/hr
Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing for an experienced Customer Service Representative (CSR). Central Ohio Appliance Repair, a family ...
Columbus, OH · On-site
$17 - $18/hr
Job Summary As a Customer Service Representative, you are the face of Dublin Cleaners. You greet ... average -- this may be the right fit.
Quick apply
Columbus, OH · On-site
$17 - $18/hr
Job Summary As a Customer Service Representative, you are the face of Dublin Cleaners. You greet ... average -- this may be the right fit.
Lewis Center, OH · On-site
$42/hr
Customer Service Representative Why This Opportunity Stands Out: • Work with nationally recognized e-commerce and retail partners, including major online marketplaces • Gain hands-on experience ...
New
Lewis Center, OH · On-site
$42/hr
Customer Service Representative Why This Opportunity Stands Out: • Work with nationally recognized e-commerce and retail partners, including major online marketplaces • Gain hands-on experience ...
New
Lewis Center, OH · On-site
$42/hr
Customer Service Representative Why This Opportunity Stands Out: • Work with nationally recognized e-commerce and retail partners, including major online marketplaces • Gain hands-on experience ...
New
Lewis Center, OH · On-site
$42/hr
Customer Service Representative Why This Opportunity Stands Out: • Work with nationally recognized e-commerce and retail partners, including major online marketplaces • Gain hands-on experience ...
New
Be Seen First
Upper Arlington, OH · On-site
$20 - $30/hr (+ commission)
The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...
Quick apply
Be Seen First
Upper Arlington, OH · On-site
$20 - $30/hr (+ commission)
The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...
Gahanna, OH · On-site
$15 - $20.50/hr
Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated ...
Quick apply
Gahanna, OH · On-site
$15 - $20.50/hr
Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated ...
Be Seen First
Upper Arlington, OH · On-site
$20 - $30/hr (+ commission)
The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...
Quick apply
Be Seen First
Upper Arlington, OH · On-site
$20 - $30/hr (+ commission)
The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
Cities with the most Average Customer Service Representative job openings:
States with the most job openings for Average Customer Service Representative jobs include:
Newark, OH • On-site
$14.75 - $20/hr
Full-time
Re-posted 26 days ago
7.7
Based on 153 frontline employees who took The Breakroom Quiz
The Customer Service Representative is responsible for providing superior service to customers. This role serves as an internal account manager offering solutions to internal and external customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, and delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Customer Service Representative is responsible for resolving complaints and requests for billing adjustments. The Customer Service Representative normally handles larger and more complicated customer accounts and orders.
PRINCIPLE ACCOUNTABILITIES:
Receive, process, and track assigned orders through scheduling. Consult with various internal departments to ensure order completeness, on-time delivery, and accurate invoices.
Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts.
Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.
Serve as a link between the customer and the design, sales, and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.
Maintain organized customer files.
Investigate and resolve customer complaints including billing issues and escalates to Manager or appropriate internal departments when needed.
Manage on-hand inventory levels and reconciles to customer orders, forecasts and just in time schedules; this includes taking physical inventory at month end. This includes various applications based on account.
May provide direction and support to other customer service representatives and/or provide back up to Customer Service Manager as needed.
REQUIREMENTS:
Education equivalent to high school diploma required.
Two (2) years’ previous work experience in customer service role with experience handling customer orders on an order entry system and maintaining / building strong positive customer business relationships.
Strong working knowledge of computer systems including experience with Microsoft Word, Excel, Outlook, as well as various customer required databases, such as Ariba.
PREFERRED REQUIREMENTS:
Associates degree or college accounting coursework.
Two (2) years’ previous work experience in the manufacturing sector, containerboard, and corrugated packaging industry.
Previous experience in logistics or warehouse environment is preferred.
Previous experience using an automated order entry system.
KNOWLEDGE, SKILLS & ABILITIES:
Strong attention to meeting and exceeding customer expectations.
The ability to network and build relationships with individuals of various experience and corporate positions.
Strong active listening and evaluating skills.
Strong analytical skills with the ability to handle detail-oriented tasks and review multiple documents and reports.
Able to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple tasks.
Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.
Strong organizational skills with the ability to handle numerous details, deadlines, and requests.
Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.
Able to work flexible hours or overtime as needed.
Get the full story on Breakroom
Sourced by ZipRecruiter
Manufacturing
10,000+ Employees
Lake Forest, IL, US
1959
