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How much do auto claim associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for auto claim associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

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Auto Claim Associate jobs near you
A map of the United States highlighting the number of Auto Claim Associate job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Auto Claim Associate job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Inside Physical Damage Appraiser

Columbus, OH

Auto Owners Insurance Company
Insurance Services • 5 - 10K employees
Learn more about Auto Owners Insurance Companyexternal

Full-time

Retirement, PTO

Re-posted 10 days ago

Key responsibilities

  • Inspect damaged automobiles, develop information regarding repair costs, negotiate repair cost agreements, and evaluate practicality of repair and options for settlement of claims.

  • Communicate with claim associates, agents, insured's repair facilities, and others regarding inspections and conclusions, and participate in negotiations and follow-up on claims.

  • Handle investigations by phone, mail, and on-site, and work towards the resolution of claims, including attending arbitrations, mediations, depositions, or trials as necessary.

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Claims professional to join our team. The position requires the following, but is not limited to:

  • Inspect damaged automobiles, develop information regarding repair costs, negotiate repair cost agreements, and evaluate practicality of repair and options for settlement of claims.
  • Maintains an understanding of current automobile construction and repair techniques, assuring compliance with statutory requirements including but not limited to appropriate use of after-market parts, and repairs to automobiles with concern for safety and industry standards.
  • Communicate with claim associates, agents, insured's repair facilities and others regarding inspections and conclusions; develop and participate in required communication to vehicle owner regarding repairs, participate as necessary in negotiations, follow-up and problem resolution on claims.
  • Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
  • Handle investigations by phone, mail and on-site investigations.
  • Willing to travel and be temporarily reassigned for catastrophe duty upon request.

Desired Skills & Experience

  • Bachelor's degree or equivalent experience
  • A minimum of 3 years working as a physical damage appraiser .
  • Knowledge of CCC software is preferred but not required
  • Above average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Possess a valid driver's license

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

#LI-DNP #LI-Onsite

What Auto-Owners Insurance employees say

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