Columbus, OH · Remote
$14 - $15.50/hr
The CSR will process all customer orders in accordance with the established company standards and procedures. As one of the primary points of contact with the customer, the CSR's responsibility is to ...
Columbus, OH · Remote
$14 - $15.50/hr
The CSR will process all customer orders in accordance with the established company standards and procedures. As one of the primary points of contact with the customer, the CSR's responsibility is to ...
Columbus, OH · Remote
$14.50 - $19.75/hr
The CSR will process all customer orders in accordance with the established company standards and procedures. As one of the primary points of contact with the customer, the CSR's responsibility is to ...
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Columbus, OH · Remote
$14.50 - $19.75/hr
The CSR will process all customer orders in accordance with the established company standards and procedures. As one of the primary points of contact with the customer, the CSR's responsibility is to ...
Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely with ...
Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely with ...
Columbus, OH · On-site
$14.50 - $19.75/hr
The CSR will process all customer orders in accordance with the established company standards and procedures. As one of the primary points of contact with the customer, the CSR's responsibility is to ...
Columbus, OH · On-site
$14.50 - $19.75/hr
The CSR will process all customer orders in accordance with the established company standards and procedures. As one of the primary points of contact with the customer, the CSR's responsibility is to ...
Columbus, OH · On-site
$15 - $20.25/hr
The CSR will process all customer orders in accordance with the established company standards and procedures. As one of the primary points of contact with the customer, the CSR's responsibility is to ...
Columbus, OH · On-site
$15 - $20.25/hr
The CSR will process all customer orders in accordance with the established company standards and procedures. As one of the primary points of contact with the customer, the CSR's responsibility is to ...
Columbus, OH · On-site
$15.50 - $21/hr
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...
Columbus, OH · On-site
$15.50 - $21/hr
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...
West Jefferson, OH · On-site
$21/hr
Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely with ...
West Jefferson, OH · On-site
$21/hr
Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely with ...
Columbus, OH · On-site
Communicates and support new services as they are introduced to customers. * Works with the ... Ensures that all customer data is loaded, monitored, and maintained within various databases ...
Columbus, OH · On-site
Communicates and support new services as they are introduced to customers. * Works with the ... Ensures that all customer data is loaded, monitored, and maintained within various databases ...
Columbus, OH · On-site
Communicates and support new services as they are introduced to customers. * Works with the ... Ensures that all customer data is loaded, monitored, and maintained within various databases ...
Columbus, OH · On-site
Communicates and support new services as they are introduced to customers. * Works with the ... Ensures that all customer data is loaded, monitored, and maintained within various databases ...
Columbus, OH · On-site
$59K - $65K/yr
... all customer interactions. Responsibilities * Develop and deliver comprehensive training programs for new and existing customer service staff. * Evaluate individual and team performance to identify ...
Columbus, OH · On-site
$59K - $65K/yr
... all customer interactions. Responsibilities * Develop and deliver comprehensive training programs for new and existing customer service staff. * Evaluate individual and team performance to identify ...
Columbus, OH · On-site
$59K - $65K/yr
... all customer interactions. Responsibilities * Develop and deliver comprehensive training programs for new and existing customer service staff. * Evaluate individual and team performance to identify ...
Columbus, OH · On-site
$59K - $65K/yr
... all customer interactions. Responsibilities * Develop and deliver comprehensive training programs for new and existing customer service staff. * Evaluate individual and team performance to identify ...
West Jefferson, OH · On-site
$21/hr
Customer Service Representative Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner.
West Jefferson, OH · On-site
$21/hr
Customer Service Representative Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner.
Columbus, OH · On-site
$34K - $39K/yr
Customer Service Agent At Biz Voice Boost, we believe that meaningful connections drive business ... Follow company procedures and quality standards during all customer interactions. * Contribute to a ...
Columbus, OH · On-site
$34K - $39K/yr
Customer Service Agent At Biz Voice Boost, we believe that meaningful connections drive business ... Follow company procedures and quality standards during all customer interactions. * Contribute to a ...
Columbus, OH · On-site
$15 - $20.25/hr
Customer Service Representative Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then ...
Columbus, OH · On-site
$15 - $20.25/hr
Customer Service Representative Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then ...
Provide direction to all Customer Service Associates to ensure a highly attentive and accurate level of customer service. * Greet every customer in a helpful and courteous manner. * Demonstrate a ...
Provide direction to all Customer Service Associates to ensure a highly attentive and accurate level of customer service. * Greet every customer in a helpful and courteous manner. * Demonstrate a ...
Provide direction to all Customer Service Associates to ensure a highly attentive and accurate level of customer service. * Greet every customer in a helpful and courteous manner. * Demonstrate a ...
Provide direction to all Customer Service Associates to ensure a highly attentive and accurate level of customer service. * Greet every customer in a helpful and courteous manner. * Demonstrate a ...
Customer Service Representatives are vital to our mission, taking inbound calls and providing ... all aspects of their well-being at every stage of life. A qualified applicant's criminal history ...
Customer Service Representatives are vital to our mission, taking inbound calls and providing ... all aspects of their well-being at every stage of life. A qualified applicant's criminal history ...
Columbus, OH · On-site
$15/hr
Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing ... Exemplifying our code of values, you show respect and courtesy to all customers and employees. This ...
Columbus, OH · On-site
$15/hr
Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing ... Exemplifying our code of values, you show respect and courtesy to all customers and employees. This ...
Columbus, OH · On-site
Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...
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Columbus, OH · On-site
Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...
Canal Winchester, OH · On-site
$13.75 - $19/hr
... ensuring all areas are neat and presentable * Other duties as assigned* Skills and Experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Canal Winchester, OH · On-site
$13.75 - $19/hr
... ensuring all areas are neat and presentable * Other duties as assigned* Skills and Experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
$14 - $15.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 28 days ago
6.8
Based on 58 frontline employees who took The Breakroom Quiz
491st of 887 rated healthcare providers
This is a remote role; but must reside within 50 miles of the Columbus, OH Office at 2550 Corporate Exchange Drive, 43231
Multiple shifts available - will discuss during interview.
Position Description:
This position is responsible for receiving and processing customer orders by telephone and ensuring all customer requests are handled in a prompt, efficient, courteous and professional manner. The CSR will process all customer orders in accordance with the established company standards and procedures. As one of the primary points of contact with the customer, the CSR’s responsibility is to make a concerted effort to listen to the customer’s needs and provide them with a positive experience. In addition to this primary duty, the CSR will be cross trained in the other positions within the department and when needed, will be asked to perform these functions as well.
Essential Duties and Responsibilities:
Productivity: Be able to handle an average 110 customer interactions per eight (8) hour shift after 4 months in the position. This includes incoming and outgoing calls.
Provide prompt, accurate and courteous responses to customers
Solve routine and complex problems (Contact supervisor immediately for problems unable to solve)
Answer incoming customer service orders as soon as possible
Display active listening and superior customer service skills for both external & internal customers.
Document activity to the DDF system
Consistently check appropriate DDF screen for report results to call back to customer
Display the ability to enter orders manually via our fax process
Display the ability to operate the phone system effectively
Adhere to work schedule
Other duties as assigned
Qualifications Required:
Must demonstrate the ability to perform the different tasks they have been trained for in the call center. The retention of this knowledge is a critical part of cross training the call center personnel
Computer knowledge
Strong customer service skills
Solid communication skills (including verbal, written and listening skills)
Solid problem solving and decision making abilities
Good organizational skills
Execute and prioritize multiple tasks
Professional
Ability to type 35 – 40 words per minute
Flexible and adaptable to change
Medical terminology / experience preferred but not required
A minimum of a High school Diploma or equivalent required
Benefits:
TridentCare offers a competitive wage and robust benefit package to full time employees. Part time employees are eligible for many of the same below, pro-rated. Benefits include:
Get the full story on Breakroom
Sourced by ZipRecruiter
Health care and social assistance
1,001 - 5,000 Employees
Sparks Glencoe, MD, US
2008
