Transportation Clerk

Transportation Clerk

Monday to Friday 11am - 7pm

Ottawa ON

$25.48/hr

ABOUT US

STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, and Manufacturing Operations. STRIVE supports various clients from small to medium-sized enterprises to Fortune 500 organizations for their permanent, contract, and temporary recruitment needs

THE ROLE

This position ensures accurate and timely communication of delivery issues or concerns by communicating with the Sales Department, Delivery Colleagues and Contractors. This is an interesting role for clerical work in a warehouse setting.

PERKS

• Starting pay rate of $25.48/hr
• A modern workplace and an exciting area of responsibility in a future-oriented industry
• Employee lunches and events
• Monday to Friday 11am - 7pm
• Opportunity for advancement and career growth
• Great benefits- gym and new cafeteria on-site
• Very clean and organized distribution facility
• Great central location in Ottawa

RESPONSIBILITIES

• Address the questions and concerns of Drivers and Sales Representatives; work closely with Transportation Manager and Supervisors to provide resolution.
• Retrieve telephone calls and assist Customer Service Representative or Sales Representative with daily routes concerns (late departures, deliveries, time windows, driver complaints, forecasted arrival times, customer location, hours of operation etc.).
• Ensure accurate on-time reporting for department and corporate key metrics.
• Compile route status information and communicate daily via various electronic means.
• Work closely with Transportation Manager or Supervisor to review situations that have a potential impact on department cost or service levels.
• Manage required training documents for various internal and external audit requirements.
• Communicate and log driver challenges and concerns to assigned Transportation Supervisor for resolution.
• Assists Supervisors with organizing the recovery effects due to customer service failures.
• Preform clerical Payroll related activities

REQUIREMENTS

• Minimum one (1) year of clerical and administrative experience
• High School Diploma
• Basic proficiency in Microsoft Office (intermediate is preferred)
• Previous experience in transportation, logistics or shipping is preferred
• Strong verbal and written communication skills.

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