Administrative Assistant / Customer Service

Administrative Assistant
Are you an organized and detail-oriented individual with a passion for numbers and customer service? Our client is seeking to add to their dynamic Administrative team! They are looking for a motivated individual to contribute to their success. Located in South Surrey, BC, they are a reputable company known for commitment to excellence.
Responsibilities:
You will be responsible for maintaining and updating financial records, predominantly invoices and sales orders, general administrative duties and providing a positive customer service experience.
Your primary responsibilities will include:

• Accurately processing inventory receipts
• Efficiently coding supplier invoices to facilitate smooth transactions.
• Handling customer invoicing and credits to ensure timely and accurate billing.
• Providing a positive and friendly customer service experience.

Key Accountability:
You will be instrumental in maintaining the integrity of invoicing and ensuring customer satisfaction. Your key responsibilities will include:

• Processing invoices, corrections, and cancellations promptly and accurately.
• Ensuring the accuracy and retention of customer email records and adhering to specific billing requirements.
• Collaborating with departments to consolidate and complete month-end tasks and maintaining organized filing systems.
• Providing general administrative assistance as required.
• Communicating with customers in a friendly and professional manner ensuring high customer satisfaction.

Experience, Qualifications & Education:
To excel in this role, you should possess the following qualifications and skills:

• Strong administrative experience and ability and basic knowledge of accounting principles and processes
• Minimum 40wpm typing
• Data entry experience
• Ability to produce accurate work in a timely manner
• General office systems experience
• Experience with Sage 300 for invoicing and financial tasks an asset
• Proficient using Excel, Microsoft, Outlook
• Excellent customer service skills
• Excellent communication skills

If you love working with numbers and have good administrative experience and thrive in delivering exceptional customer service experiences, this permanent full time opportunity in South Surrey is for you!
Apply here now!
 

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