Retail Key Holder

Job Description

Position Summary

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.

You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team needs to demonstrate to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end-of-day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

• Displays product knowledge and customer experience skills.
• Provides leadership support and helps run the store when managers are away.
• Understands store sales plan and company sales goals and helps drive sales by increasing key performance indicators.
• Covers the sales floor zone and ensures that assigned areas are up to visual standards.

If you are an ambitious self-starter, with previous retail experience, and looking for supervisory experience then this is the perfect role for you and the first step towards a long-term and fulfilling career.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably in fashion retail
• The ability to provide inspirational, authentic and personalized customer service
• previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Staffing, planning, and people management
• Managing performance and profitability
• Promoting sales improvement
• Strategic planning
• Dealing with complexity, analyzing information, and implementing company vision

• Education, Experience, and Licensing Requirements:

• High school diploma, GED, or equivalent
• Bachelor’s or Associate’s degree in business or management preferred
• Industry and supervisory experience a plus
• Applicants must be able to provide proof of their right to live and work in the country if invited to attend for interview

You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your onboarding.

Job: Retail - Store
Primary Location: BC-(water street Gastown)and (Robson Street)
Job Type: Standard
Schedule: Part or Full-time
Shift: Variable
Job Number: 3550424

About jWS

jWS is a slow fashion designer brand for women and unisex who want timeless, modern, considered and sustainable design to achieve a balance between feminine and masculine elements. Offering reinvented classics and everyday essentials, we create pieces that are made to last beyond the season.

Since launching in 2002 as a designer factory, we have designed and produced for over 400 apparel brands worldwide, our garment workers have decades of working experience, and we are working as a family team with good work conditions and are well paid.

Have Questions- DM @jwsstores (Instagram)