At Amazon Worldwide Returns & ReCommerce, (WWR&R), we aspire to zero: zero cost of returns, zero waste, and zero defects. We are an agile, innovative organization dedicated to "making zero happen" to ...
60 Zero Jobs Hiring in Seattle, WA
At Amazon Worldwide Returns & ReCommerce, (WWR&R), we aspire to zero: zero cost of returns, zero waste, and zero defects. We are an agile, innovative organization dedicated to "making zero happen" to ...
Senior Financial Analyst, Worldwide Returns & Recommerce
Bellevue, WA · On-site
$96K - $120K/yr
We champion and lead the way to achieve Zero Defects, Zero Cost of Returns, Zero Product Waste and Zero Carbon, at scale. Worldwide Returns & Recommerce enhances the relationship with Amazon ...
Senior Financial Analyst, Worldwide Returns & Recommerce
Bellevue, WA · On-site
$96K - $120K/yr
We champion and lead the way to achieve Zero Defects, Zero Cost of Returns, Zero Product Waste and Zero Carbon, at scale. Worldwide Returns & Recommerce enhances the relationship with Amazon ...
Senior Product Manager, Returns Optimization
$142K - $188K/yr
At Amazon Worldwide Returns & ReCommerce, we aspire to zero: zero cost of returns, zero waste, and zero defects We are an agile, innovative organization dedicated to "making zero happen" to benefit ...
Senior Product Manager, Returns Optimization
$142K - $188K/yr
At Amazon Worldwide Returns & ReCommerce, we aspire to zero: zero cost of returns, zero waste, and zero defects We are an agile, innovative organization dedicated to "making zero happen" to benefit ...
Senior Product Manager, Returns Optimization
Bellevue, WA · On-site
$142K - $188K/yr
At Amazon Worldwide Returns & ReCommerce, we aspire to zero: zero cost of returns, zero waste, and zero defects We are an agile, innovative organization dedicated to "making zero happen" to benefit ...
Senior Product Manager, Returns Optimization
Bellevue, WA · On-site
$142K - $188K/yr
At Amazon Worldwide Returns & ReCommerce, we aspire to zero: zero cost of returns, zero waste, and zero defects We are an agile, innovative organization dedicated to "making zero happen" to benefit ...
State Climate Policy Manager, Washington
Seattle, WA · On-site
$80 - $90/hr
They will implement a multi-state advocacy campaign to advance climate goals, including achieving zero-emission shipping and zero-ready ports. This position is well-suited for someone who has a ...
New
State Climate Policy Manager, Washington
Seattle, WA · On-site
$80 - $90/hr
They will implement a multi-state advocacy campaign to advance climate goals, including achieving zero-emission shipping and zero-ready ports. This position is well-suited for someone who has a ...
New
State Climate Policy Manager, Washington
Tacoma, WA · On-site
$80 - $90/hr
They will implement a multi-state advocacy campaign to advance climate goals, including achieving zero-emission shipping and zero-ready ports. This position is well-suited for someone who has a ...
New
State Climate Policy Manager, Washington
Tacoma, WA · On-site
$80 - $90/hr
They will implement a multi-state advocacy campaign to advance climate goals, including achieving zero-emission shipping and zero-ready ports. This position is well-suited for someone who has a ...
New
Data Analyst, Returns SX
Bellevue, WA · On-site
In the Worldwide Returns & ReCommerce (WWRR) group at Amazon, we are dedicated to 'making zero happen' - zero cost of returns, zero waste, and zero defects - to benefit our customers, company, and ...
Data Analyst, Returns SX
Bellevue, WA · On-site
In the Worldwide Returns & ReCommerce (WWRR) group at Amazon, we are dedicated to 'making zero happen' - zero cost of returns, zero waste, and zero defects - to benefit our customers, company, and ...
Specialist I, Restoration
Puyallup, WA · On-site
$28/hr
Maintain zero preventable safety or driving incidents. Success Metrics * Complete =98% of scheduled service calls, as assigned. * Maintain =90% accuracy in service documentation and compliance with ...
Specialist I, Restoration
Puyallup, WA · On-site
$28/hr
Maintain zero preventable safety or driving incidents. Success Metrics * Complete =98% of scheduled service calls, as assigned. * Maintain =90% accuracy in service documentation and compliance with ...
Specialist I, Restoration
Puyallup, WA · On-site
Maintain zero preventable safety or driving incidents. Success Metrics * Complete =98% of scheduled service calls, as assigned. * Maintain =90% accuracy in service documentation and compliance with ...
Specialist I, Restoration
Puyallup, WA · On-site
Maintain zero preventable safety or driving incidents. Success Metrics * Complete =98% of scheduled service calls, as assigned. * Maintain =90% accuracy in service documentation and compliance with ...
Specialist I, Restoration
Tacoma, WA · On-site
Maintain zero preventable safety or driving incidents. Success Metrics * Complete =98% of scheduled service calls, as assigned. * Maintain =90% accuracy in service documentation and compliance with ...
Quick apply
Specialist I, Restoration
Tacoma, WA · On-site
Maintain zero preventable safety or driving incidents. Success Metrics * Complete =98% of scheduled service calls, as assigned. * Maintain =90% accuracy in service documentation and compliance with ...
Data Analyst, Returns SX
Bellevue, WA · On-site
In the Worldwide Returns & ReCommerce (WWRR) group at Amazon, we are dedicated to 'making zero happen' - zero cost of returns, zero waste, and zero defects - to benefit our customers, company, and ...
Data Analyst, Returns SX
Bellevue, WA · On-site
In the Worldwide Returns & ReCommerce (WWRR) group at Amazon, we are dedicated to 'making zero happen' - zero cost of returns, zero waste, and zero defects - to benefit our customers, company, and ...
Jamf Pro System Administrator
Seattle, WA · On-site +1
Implement and support zero-touch provisioning utilizing Apple Business Manager (ABM) and DEP. * Ensure device compliance, consistency, and operational stability across macOS endpoints. * Develop and ...
Jamf Pro System Administrator
Seattle, WA · On-site +1
Implement and support zero-touch provisioning utilizing Apple Business Manager (ABM) and DEP. * Ensure device compliance, consistency, and operational stability across macOS endpoints. * Develop and ...
Sustainability Lead
Seattle, WA · On-site
$21 - $23/hr
Key areas of responsibility include Waste Management and Zero Waste implementation, compliance and audit preparation, training and employee engagement, collaboration and reporting, continuous ...
Sustainability Lead
Seattle, WA · On-site
$21 - $23/hr
Key areas of responsibility include Waste Management and Zero Waste implementation, compliance and audit preparation, training and employee engagement, collaboration and reporting, continuous ...
Design and conduct experiments to evaluate zero-shot generalization in robotic systems. * Collaborate with interdisciplinary teams to integrate AI models into practical robotic applications.
Design and conduct experiments to evaluate zero-shot generalization in robotic systems. * Collaborate with interdisciplinary teams to integrate AI models into practical robotic applications.
Sr. PM, XL ROE
Bellevue, WA · On-site
We are an agile, innovative organization dedicated to "making zero happen" to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by ...
Sr. PM, XL ROE
Bellevue, WA · On-site
We are an agile, innovative organization dedicated to "making zero happen" to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by ...
Design and conduct experiments to evaluate zero-shot generalization in robotic systems. * Collaborate with interdisciplinary teams to integrate AI models into practical robotic applications.
Design and conduct experiments to evaluate zero-shot generalization in robotic systems. * Collaborate with interdisciplinary teams to integrate AI models into practical robotic applications.
Senior Product Manager, Returns Optimization
Bellevue, WA · On-site
$136 - $184.10/hr
At Amazon Worldwide Returns & ReCommerce, we aspire to zero: zero cost of returns, zero waste, and zero defects. We are an agile, innovative organization dedicated to 'making zero happen' to benefit ...
Senior Product Manager, Returns Optimization
Bellevue, WA · On-site
$136 - $184.10/hr
At Amazon Worldwide Returns & ReCommerce, we aspire to zero: zero cost of returns, zero waste, and zero defects. We are an agile, innovative organization dedicated to 'making zero happen' to benefit ...
Sr. Manager, Product Management, Worldwide Returns & ReCommerce
Bellevue, WA · On-site
$142K - $188K/yr
At Amazon Worldwide Returns & ReCommerce (WWR&R), we aspire to zero: zero cost of returns, zero defects, and zero waste. We are an agile, innovative organization dedicated to 'making zero happen' to ...
Sr. Manager, Product Management, Worldwide Returns & ReCommerce
Bellevue, WA · On-site
$142K - $188K/yr
At Amazon Worldwide Returns & ReCommerce (WWR&R), we aspire to zero: zero cost of returns, zero defects, and zero waste. We are an agile, innovative organization dedicated to 'making zero happen' to ...
Senior Security Engineer, Enterprise Security
Bellevue, WA · On-site
$129K - $177K/yr
If you're excited about zero trust , phishing-resistant MFA , and building secure-by-default experiences that actually make people more productive, this is the team to join. About the Role: As a ...
Senior Security Engineer, Enterprise Security
Bellevue, WA · On-site
$129K - $177K/yr
If you're excited about zero trust , phishing-resistant MFA , and building secure-by-default experiences that actually make people more productive, this is the team to join. About the Role: As a ...
Senior Product Manager, Returns Optimization
Bellevue, WA · On-site
$142K - $188K/yr
At Amazon Worldwide Returns & ReCommerce, we aspire to zero: zero cost of returns, zero waste, and zero defects. We are an agile, innovative organization dedicated to "making zero happen" to benefit ...
Senior Product Manager, Returns Optimization
Bellevue, WA · On-site
$142K - $188K/yr
At Amazon Worldwide Returns & ReCommerce, we aspire to zero: zero cost of returns, zero waste, and zero defects. We are an agile, innovative organization dedicated to "making zero happen" to benefit ...
Amazon rating
7.4
Based on 7,120 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
At Amazon Worldwide Returns & ReCommerce, (WWR&R), we aspire to zero: zero cost of returns, zero waste, and zero defects.
We are an agile, innovative organization dedicated to "making zero happen" to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WWR&R includes business, product, program, data, and software engineering teams, who together manage the lifecycle of returned and damaged products.
In this role, you will work closely with product managers, program managers, software developers, and operations stakeholders to improve the Customer Returns and ReCommerce tools
You will establish programs for our operations evaluation product suite to ensure the best associate and customer experience. You will be influential in forging cohesive business relationships between our product, operations, engineering, ops support and business retail and FBA teams, while designing scalable, systematic solutions that improve our productivity, recovery, Associate experience, Manager experience and customer experience. You will be responsible for identifying and driving short-term improvements through your team, while building strategies that support our Reverse Logistics building of the future.
Amazon is Earth's most customer-centric company and through WWR&R, the Earth is our customer too
Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!
Key job responsibilities
- Own evaluation tools suite based enhancements specific to the AMXL business line
- Partnering with ReLo Operations, Product, business teams and Ops support teams to launch new programmatic initiatives that improve recovery while reducing concessions
- Identify Upstream Defects and partner with respective teams across PMO, product, tech & Ops for sustainable solution mechanisms
- Create mechanisms for continuous improvement for AMXL operations and raising the bar of excellence
- Develop dashboards and track success metrics
A day in the life
The Program Managers of the XL ReLo Ops Excellence team own scoping, designing, and implementing:
1) Operational capabilities to support new business needs
2) Operational processes to reduce cost through performance efficiencies
3) Standard Operating Procedures to ensure compliance, quality, and scalability
4) Field tools and dashboards to assist with execution of brilliant basic pillars
5) Shared projects with other WWR&R teams - NCRC, ReCommerce, ROE Programs and Tech - as cross functional stakeholders
About the team
The XL ReLo Ops Excellence team innovates across all aspects of ReLo operations to drive performance efficiencies while maintaining or raising the quality bar. Scalable long-term processes drive the team's vision yet do not hamper a culture of implementing scrappy, quick wins for pilots and continuous improvement. We win when Ops wins.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US