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Zebra Robotics

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R&E Automated Systems

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IT Support Specialist

Duncan, SC · On-site

$21 - $26/hr

Support Zebra label printers, including printing issues, templates, connectivity, and licensing ... Robotics, Joining, and Plant Maintenance. In addition, Engineering Services, including Mechanical ...

S27a

Senior Controls Engineer

Newark, CA · On-site

$120 - $180/hr

Machine vision experience such as Zebra, Cognex or Keyence, or other * Motion control experience such as servos, steppers, and VFDs * Industrial robot experience such as Fanuc, ABB, Kuka, Epson, UR ...

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Infographic showing various job openings at Zebra Robotics in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Physical job distribution.

IT Support Specialist

R&E Automated Systems

Duncan, SC • On-site

$21 - $26/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 10 days ago

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R&E Automated rating

8.1

Company rating: 8.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

186th of 450 rated engineering

Job description

IT Support Specialist

Location: Duncan, South Carolina
Position: Full-Time, On-Site
Experience: 1–3 Years

Position Summary

R&E Automated Systems is seeking an IT Support Specialist to provide day-to-day, on-site IT support for our Duncan, South Carolina facility.

This position will be the primary on-site IT resource for the facility and will report to the IT Manager located at our headquarters in Shelby Township, Michigan. The ideal candidate is a self-starter who is comfortable working independently, communicating with remote IT team members, and escalating issues when needed.

Responsibilities

  • Provide daily help desk support for plant and office employees.
  • Troubleshoot Windows desktops, laptops, software, and peripheral devices.
  • Set up and deploy computers, monitors, docking stations, phones, tablets, and other IT equipment.
  • Troubleshoot basic wired network and Wi-Fi connectivity issues.
  • Install, configure, and troubleshoot printers, scanners, and multifunction devices.
  • Support Zebra label printers, including printing issues, templates, connectivity, and licensing.
  • Assist with employee onboarding, workstation setup, and equipment changes.
  • Perform basic physical IT work, including tracing and patching network cables, connecting switch ports, replacing equipment, organizing network cabinets, and installing or replacing access points and other devices.
  • Maintain local IT equipment, spare hardware, and inventory.
  • Work with the IT Manager and other IT team members remotely to troubleshoot and resolve issues.
  • Document problems and solutions and escalate advanced issues when appropriate.
  • Assist with other IT projects and technology deployments as needed.

Qualifications

  • 1–3 years of IT help desk, desktop support, or similar experience.
  • Working knowledge of Windows PCs, laptops, and common business applications.
  • Basic understanding of Ethernet, TCP/IP, Wi-Fi, and network troubleshooting.
  • Experience troubleshooting printers and computer hardware.
  • Comfortable supporting phones, tablets, and other mobile devices.
  • Strong troubleshooting, communication, and customer-service skills.
  • Ability to work independently and take direction from remote management.
  • Ability to safely perform basic physical IT work, including moving equipment and occasionally working from a ladder.

Preferred

  • Experience supporting a manufacturing or industrial environment.
  • Familiarity with Microsoft 365 and Active Directory.
  • Experience with Zebra label printers.
  • Basic experience with network switches, wireless access points, or structured cabling.

We are looking for someone with a solid IT foundation, good troubleshooting instincts, and a willingness to learn. This is an excellent opportunity to gain broad hands-on IT experience while supporting both office and manufacturing operations.

Company Description

R&E Automated Systems (www.reautomated.com) is the industry leader in Automotive Controls, Robotics, Joining, and Plant Maintenance. In addition, Engineering Services, including Mechanical, Quality, Simulation, and Service Part Stamping, Assembly, and Coating.

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