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York Risk Services
York Risk Services

90 York Risk Services Operations Jobs Hiring Near You

York Risk Services

Mgr Operations

Dublin, OH ยท On-site

$71K - $85K/yr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Mgr Operations All ...

York Risk Services

Benefits Liaison

Dublin, OH ยท On-site

... Services & Insurance Benefits Liaison PRIMARY PURPOSE : To coordinate activities of absence ... Communicates with client, employee, healthcare providers and Company operations team to coordinate ...

York Risk Services

Care Team Representative

New Albany, OH

$15.25 - $21/hr

To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process and providing detailed claim ...

York Risk Services

Benefits Liaison

Dublin, OH ยท On-site

... Services & Insurance Benefits Liaison PRIMARY PURPOSE : To coordinate activities of absence ... Communicates with client, employee, healthcare providers and Company operations team to coordinate ...

York Risk Services

Care Team Representative

Dublin, OH ยท On-site

$15.50 - $21/hr

To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process and providing detailed claim ...

York Risk Services

Care Team Representative

Dublin, OH

$15.50 - $21/hr

To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process and providing detailed claim ...

York Risk Services

Care Team Representative

New Albany, OH ยท On-site

$15.25 - $21/hr

To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process and providing detailed claim ...

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    Infographic showing various Operations job openings at York Risk Services in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 46% Physical, 31% Hybrid, and 23% Remote job distribution.

    Workforce Absence Operations Manager

    York Risk Services

    New Albany, OH

    Full-time

    Posted 17 days ago

    Job description

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

    Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

    Certified as a Great Place to Work

    Fortune Best Workplaces in Financial Services & Insurance

    Workforce Absence Operations Manager

    PRIMARY PURPOSE: To oversee technical and operational functions including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to oversee staffing and training needs; and to oversee budget preparation and profit and loss management. Has direct responsibility for less than 25 colleagues.

    ESSENTIAL FUNCTIONS and RESPONSIBILITIES

    • Oversees internal quality review process and reports monthly.
    • Assures compliance with client internal controls, audit requirements and service agreement requirements.
    • Establishes business plan with goals and objectives for assigned clients.
    • Ensures claims management policies and procedures are followed to assure meeting service standards, state statutes/regulations, disability plan document, industry best practices and client service requirements.
    • Establishes and maintains client contacts.

    ADDITIONAL FUNCTIONS and RESPONSIBILITIES

    • Performs other duties as assigned.
    • Supports the organization's quality program(s).
    • Travels as required.

    SUPERVISORY RESPONSIBILITIES

    • Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
    • Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
    • Provides support, guidance, leadership and motivation to promote maximum performance.

    QUALIFICATIONS

    Education & Licensing

    Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications appropriate to line of business preferred.

    Experience

    Eight (8) years claims management experience or equivalent combination of education and experience required to include two (2) years supervisory experience.

    Skills & Knowledge

    • Excellent oral and written communication, including presentation skills
    • PC literate, including Microsoft Office products
    • Leadership/management/motivational skills
    • Analytical and interpretive skills
    • Strong organizational skills
    • Excellent interpersonal skills
    • Excellent negotiation skills
    • Ability to work in a team environment
    • Ability to meet or exceed Performance Competencies

    WORK ENVIRONMENT

    When applicable and appropriate, consideration will be given to reasonable accommodations.

    Mental:Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

    Physical:Computer keyboarding, travel as required

    Auditory/Visual:Hearing, vision and talking

    The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

    Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

    If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

    Apply