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60 Xpel Customer Service Jobs Hiring Near You

Xpel

Customer Service Representative

San Antonio, TX

$14.50 - $19.50/hr

The Customer Service Representative provides inbound phone support, technical support and order ... Screen and forward phonecalls to XPEL employees * Log all in-bound calls in to NetSuite * Answer ...

XPEL

Customer Service Representative

San Antonio, TX · On-site

$14.50 - $19.75/hr

Customer Service Representative The Customer Service Representative provides inbound phone support ... Screen and forward phone calls to XPEL employees * Log all in-bound calls in to NetSuite * Answer ...

XPEL, Inc.

Customer Service Representative

San Antonio, TX · On-site

$14.50 - $19.50/hr

The Customer Service Representative provides inbound phone support, technical support and order ... Screen and forward phone calls to XPEL employees * Log all in-bound calls in to NetSuite * Answer ...

Xpel

Installer Trainee

Fort Worth, TX · On-site

An Installer Trainee is responsible for their own continued growth in quality, customer service and ... Maintain and preserve professional relationships with local XPEL customers, both wholesale and ...

Xpel

Tint Trainee

Little Rock, AR · On-site

As an Installer Trainee would be responsible for your continued growth in quality, customer service ... Maintain and preserve professional relationships with local XPEL customers, both wholesale and ...

Xpel

Installer Trainee

Austin, TX · On-site

An Installer Trainee is responsible for their own continued growth in quality, customer service and ... Maintain and preserve professional relationships with local XPEL customers, both wholesale and ...

XPEL, Inc.

Installer Trainee

Columbia, SC · On-site

An Installer Trainee is responsible for their own continued growth in quality, customer service and ... Maintain and preserve professional relationships with local XPEL customers, both wholesale and ...

Xpel

Installer Trainee

Fort Lauderdale, FL · On-site

An Installer Trainee is responsible for their own continued growth in quality, customer service and ... Maintain and preserve professional relationships with local XPEL customers, both wholesale and ...

Xpel

Installer Trainee

Columbia, SC · On-site

An Installer Trainee is responsible for their own continued growth in quality, customer service and ... Maintain and preserve professional relationships with local XPEL customers, both wholesale and ...

Xpel

Tint Installer

Gardena, CA · On-site

$65K - $80K/yr

The Tint Installer is responsible for the continued growth, quality, customer service and ... Maintain and preserve professional relationships with local XPEL customers, both wholesale and ...

Xpel

Tint Installer

Las Vegas, NV · On-site

$65K - $75K/yr

The Tint Installer is responsible for the continued growth, quality, customer service and ... Maintain and preserve professional relationships with local XPEL customers, both wholesale and ...

XPEL, Inc.

Installer Trainee

Fort Worth, TX · On-site

An Installer Trainee is responsible for their own continued growth in quality, customer service and ... Maintain and preserve professional relationships with local XPEL customers, both wholesale and ...

Xpel

Installer Trainee

Baltimore, MD · On-site

An Installer Trainee is responsible for their own continued growth in quality, customer service and ... Maintain and preserve professional relationships with local XPEL customers, both wholesale and ...

Xpel

PPF Installer

Kelowna, BC

... customer service and installation of our film. Core Duties * Install automotive film with a high level of quality * Maintain and preserve professional relationships with local XPEL customers, both ...

Xpel

PPF Installer

Toronto, ON · On-site

... customer service and installation of our film. Core Duties * Install automotive film with a high level of quality * Maintain and preserve professional relationships with local XPEL customers, both ...

Xpel

Tint Installer

Toronto, ON

The Tint Installer is responsible for the continued growth, quality, customer service and ... Maintain and preserve professional relationships with local XPEL customers, both wholesale and ...

Xpel

Tint Installer

Scottsdale, AZ · On-site

The Tint Installer is responsible for the continued growth, quality, customer service and ... Maintain and preserve professional relationships with local XPEL customers, both wholesale and ...

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XPEL Jobs Information

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    Infographic showing various Customer Service job openings at Xpel in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

    Customer Service Representative

    Xpel

    San Antonio, TX

    $14.50 - $19.50/hr

    Full-time

    Re-posted 15 days ago

    Job description

    Job Summary:

    The Customer Service Representative provides inbound phone support, technical support and order management to their respective customers. They also provide outreach to existing customers.

    Core Duties

    • Answer inbound calls to the Company's main support line and take appropriate action based on the type of call, including:
    • Answer basic questions about the company's operation, product, services
    • Enter, change, and check on the status of orders using NetSuite ERP software
    • Track and escalate support calls to the appropriate department or personnel
    • Research customer account issues
    • Screen and forward phonecalls to XPEL employees
    • Log all in-bound calls in to NetSuite
    • Answer calls from customers and internal employees about XPEL's proprietary software
    • Assist with setting up, activating, deactivating and managing of customer accounts
    • Assist with the installation, operation, and troubleshooting of cutting plotters
    • Support customers with basic questions about commonly used functions
    • Resolve technical problems and escalating problems for further level of assistance
    • Support customers with the use of XPEL's website and on-line ordering tools
    • Participate in an on-call after-hours support rotation
    • Monitor e-mail inboxes and other locations for inbound orders that need to be entered into NetSuite;
    • Monitor the Company Support Queue, answering or forwarding cases to the appropriate party
    • Finalize and process order fulfillments for XPEL's various locations and third-party fulfillment locations
    • Use lists, criteria or scripts provided, make outbound calls to designated Customers or prospects for various purposes, including:
    • Solicit feedback from customers about the Company's service, products or performance
    • Inform customers about Company products, offerings
    • Pro-actively call customers in response to automated alerts about order delays or other problems
    • Other duties as assigned


    Basic Qualifications

    • High School Diploma
    • 2 years of high-level customer and technical support experience
    • Experience providing support through live chats and email preferred
    • Knowledge of Excel, Word, Power Point and Microsoft Office Applications, with frequent utilization of Microsoft Teams
    • Ability to communicate effectively via phone, chat and emails
    • Excellent phone presence with high level of interpersonal, and organizational skills
    • Sense of urgency and timeliness to meet customer service call demand

    XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Apply