Wsgr

15 Wsgr Customer Service Jobs Hiring Near You

Customer service focused The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but ...

Customer service focused The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but ...

Customer service focused The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but ...

Customer service focused The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but ...

Customer service focused The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but ...

Facilities Program Lead

Palo Alto, CA · Hybrid

$116K - $158K/yr

Demonstrate strong initiative and customer service orientation * Set priorities and meet deadlines * Competency with a variety of software including MS Word, MS Excel, MS Outlook, MS PowerPoint. Must ...

Accounts Receivable Manager

Palo Alto, CA · On-site +1

$119K - $161K/yr

Must be able to work in a fast-paced environment and meet deadlines, while maintaining a positive attitude and providing exemplary customer service * Ability to work independently and collaboratively ...

Must be able to work in a fast-paced environment and meet deadlines, while maintaining a positive attitude and providing exemplary customer service * Ability to work independently and collaboratively ...

... services firm environment desired * Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers and communicate clearly and ...

... services firm environment desired * Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers and communicate clearly and ...

Wsgr Jobs Information

Infographic showing various Customer Service job openings at Wsgr in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 17% Physical, 17% Hybrid, and 66% Remote job distribution.

Billing Services Representative

Wsgr

San Francisco, CA • On-site

$29.83 - $40.36/hr

Full-time

Re-posted 13 days ago


Job description

Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth.

The firm is seeking a Billing Services Representative to join our growing finance team. The primary function of the Billing Services Representative is to prepare and edit prebills and generate client invoices for assigned attorneys.

This position is available as a hybrid work schedule.

Responsibilities:

  • Coordinate and maintain billing portfolios for assigned billing attorneys
  • Review time entries to ensure proper matter coding, billing rates and compliance with attorney/client/e-billing guidelines
  • Follow up with attorneys and/or secretaries to ensure timely return of prebills
  • Process all prebill revisions, including edit, transfer and write-off of time, and ensure timely and accurate preparation of client invoices
  • Application of internal policies and procedures related to billing adjustments and other special billing requirements
  • Distribute invoices to clients via mail, email or e-billing, as required
  • Monthly review and follow-up on WIP aging to ensure that matters on hold are clearly noted and are billed as soon as possible once completed
  • Monthly review of Unapplied and Retainer accounts and timely application of same to client invoices
  • Maintain record of special billing instructions for attorneys and clients
  • Respond to attorney and client billing requests and inquiries
  • Special projects as required

Requirements:

  • Bachelor's degree or equivalent experience
  • 5+ years law firm billing experience
  • Proficient in Outlook, Excel and Word
  • Experience and proficiency in Aderant or other legal billing software
  • Understanding of electronic billing a plus
  • Strong analytical skills; ability to assess information, anticipate issues and outcomes and to make effective decisions
  • Strong written and verbal communication skills; ability to exchange information and to present ideas, report facts and other information clearly and concisely
  • Ability to organize time, prioritize workload effectively, and work independently
  • Team player
  • Customer service focused
The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate's qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows:Palo Alto, San Francisco: $29.83 - $40.36 per hour.

The compensation for this position may include overtime and a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.

Benefits information can be found here. Equal Opportunity Employer (EOE).