Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth.

Essential Duties and Responsibilities:

This high-impact position in the Governance, Risk & Compliance function sits at the center of the firm's technology, security, and operational ecosystem.Managing a small team, you willwork closely with senior leaders across IT, Security Engineering, General Counsel, and firm leadership to shape how risk is understood, measured, and managed.

The role can be 100% remote or hybrid-in person if located near a physical office.

Strengthen IT Governance & Controls

Lead the development of executive-level reporting on IT risk, compliance posture, and operational performance
Build and evolve KPI/KRI dashboards that provide real-time visibility into risk trends and control effectiveness
Translate complex IT and security data into meaningful insights for decision making
Ensure adherence to IT policies, standards, and leading frameworks (e.g., NIST, ISO 27001)
Own and evolve the firm's IT risk register and Risk & Control Self-Assessment (RCSA) program
Identifyemerging and systemic risks across IT, security, privacy, and operational processes

Incident Governance & Investigations

Partner with General Counsel, Security, and IT to lead internal investigations

Own ITSM Governance & ServiceNow Analytics

Oversee governance and reporting across the IT Service Management (ITSM) ecosystem
Analyze incident, change, and problem management data toidentifytrends and improvement opportunities
Drive workflow optimization and automation within ServiceNow

Vendor Risk Management

Review and advise on vendor agreements
Enhance vendor risk processes, including risk tiering, assessments, and monitoring
Identifyopportunities to streamline processes, enhance reporting, and improve governance
Introduce data-driven approaches to risk management and operational oversight
Perform related duties as assigned or directed by supervisor
Maintain compliance with all firm policies and procedures

Education and/or Work Experience Requirements:

Bachelor's degree preferred
Seven years of experience in ITrisk,securitycompliance,technologyaudit, or ITgovernancepreferred
Experienceoperatingin complex, regulated environments (e.g., law firms, financial services, consulting)preferred
Proven ability to lead reporting, analytics, and governance initiatives
Familiarity with ServiceNow and ITSM reporting including understanding of incident, change, and problem management lifecycles
Experience with security and collaboration platforms such as Microsoft 365,Purviewand email security tools
Working knowledge of frameworks such as the NIST Cybersecurity Framework, ISO/IEC 27001and SOC 2
Strong understanding of control design, risk registers, RCSA programs, and audit response
Basic understanding of privacy regulations
CISA, CISSP, CRISC,CTPRMand/or ITILpreferred

The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate's qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows:Palo Alto, New York, San Francisco: $163,200 - $220,800 per year. Austin, Boston, Boulder, Century City, Los Angeles, Salt Lake City, San Diego, Seattle: $147,050 - $198,950 per year.

The compensation for this position may include a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.

Benefits information can be found here. Equal Opportunity Employer (EOE).

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Manager, IT Risk Operations

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